Let’s understand how to Fix SCCM Duplicate Records when Co-Management & Tenant Attach is enabled. Microsoft recently released a new hotfix for ConfigMgr 2002. The KB 4575339 hotfix is released to fix the co-managed devices that are duplicated in the Microsoft Endpoint Manager admin center.
NOTE! – Read more about 1. Learn How to Merge Obsolete Duplicate Records in ConfigMgr SCCM & 2. ConfigMgr SCCM How to Resolve Duplicate or Conflict Record Issue.
The KB 4575339 hotfix is Out of Band Hotfix similar to the one that we discussed before for the 1910 version of SCCM Fix Out of Band KB4538166. SCCM Out of band hotfix format:
<Product>-<product version>-<KB article ID>-<platform>-<language>.exe = CM2002-KB4575339.ConfigMgr.Update.exe
NOTE! – Read more about SCCM 2002 Known Issues Bugs Fixes | ConfigMgr.
Missing KB4575339 from SCCM 2002 Console
The KB4575339 is out of band hotfix and it won’t be visible in ConfigMgr 2002 console. Make sure the Prerequisites for using the update registration tool are in place. After the complete the following wizard, the KB article will be available in SCCM 2002 console. You need to open the following steps:
- Download the SCCM 2002 KB4575339 – here.
- Install CM2002-KB4575339.ConfigMgr.Update.exe
- Click Next
- Microsoft System Center Configuration Manager Update Registration
- Run this tool on the service connection point to register the following update with Configuration Manager.
- Title – Configuration Manager 2002 Hotfix (KB455339).
- Microsoft System Center Configuration Manager Update Registration
- Click EXIT to complete the process.
NOTE! – This update has been registered. You can deploy this update after it becomes available in the update node of the console.
Logs Troubleshooting Out of Band Hotfix
C:\Windows\Temp C:\Windows\Temp ==> CMRegisterUpdate.log
The following is the extract of the Out of Band Hotfix log file CMRegisterUpdate.log.
F:\Program Files\Microsoft Configuration Manager\EasySetupPayload\offline
Install – FIX SCCM Duplicate Records
Let’s start the installation of the hotfix. But, before that, you need to make sure the prerequisites are in place and met.
- Navigate \Administration\Overview\Updates and Servicing.
- Click Check for Updates Updates.
- Click on Refresh.
- Wait until the update is available in the console.
- More details are available at Dmpdownloader.log (DMPDownloader Troubleshooting with State Messages).
- Right-Click on Configuration Manager 2002 Hotfix (KB4575339) update.
- Select Install Update Pack.
- Click on Ignore the warning.
- Click on NEXT.
- Click on Upgrade without Validating.
- Click on Next.
- Accept the license and Continue.
- Click Next to Continue.
- Summary of Configuration Manager Updates Wizard.
Summary of update package installation Install Update Package Configuration Manager 2002 Hotfix (KB4575339) Prerequisite warnings will be ignored Test new version of the client in production
- Click on Next, Next, and Close.
Installation Status
- Check the status changed to Installing.
- Navigate \Monitoring\Overview\Updates and Servicing Status\Configuration Manager 2002 Hotfix (KB4575339)
- The following error was when I clicked Show Status.
ConfigMgr Error Object:
instance of __ExtendedStatus
{
Operation = "GetObject";
ParameterInfo = "SMS_CM_UpdatePackageSiteStatus.PackageGuid=\"9E9CDB88-DA53-4920-B6A3-687D1AB6AFC7\",SiteNumber=1";
ProviderName = "WinMgmt";
};
Error Code:
-2147217270
-------------------------------
Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlQueryException
The SMS Provider reported an error.
Stack Trace:
at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlResultObject.Get(ReportProgress progressReport)
at Microsoft.ConfigurationManagement.AdminConsole.UtilityClass.GetWithStatus(IResultObject selectedResultObject)
at Microsoft.ConfigurationManagement.AdminConsole.UtilityClass.RefreshForAction(ActionDescription actionItemDescription, IResultObject selectedResultObject)
at Microsoft.ConfigurationManagement.AdminConsole.SccmTaskHandlerBase.DoTask(IList`1 navigationNodes, NavigationModelNodeTask task)
at Microsoft.EnterpriseManagement.ConsoleFramework.WindowTaskHandler.WindowTaskOperation.ExecuteTaskJob(Object sender, ConsoleJobEventArgs jobArguments)
at Microsoft.ConfigurationManagement.AdminConsole.ConsoleJobExceptionHandler.ExecuteJob(IComponent component, EventHandler`1 job, Object sender, ConsoleJobEventArgs args)
-------------------------------
System.Management.ManagementException
Exception of type 'System.Management.ManagementException' was thrown.
Stack Trace:
at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlResultObject.Get(ReportProgress progressReport)
at Microsoft.ConfigurationManagement.AdminConsole.UtilityClass.GetWithStatus(IResultObject selectedResultObject)
at Microsoft.ConfigurationManagement.AdminConsole.UtilityClass.RefreshForAction(ActionDescription actionItemDescription, IResultObject selectedResultObject)
at Microsoft.ConfigurationManagement.AdminConsole.SccmTaskHandlerBase.DoTask(IList`1 navigationNodes, NavigationModelNodeTask task)
at Microsoft.EnterpriseManagement.ConsoleFramework.WindowTaskHandler.WindowTaskOperation.ExecuteTaskJob(Object sender, ConsoleJobEventArgs jobArguments)
at Microsoft.ConfigurationManagement.AdminConsole.ConsoleJobExceptionHandler.ExecuteJob(IComponent component, EventHandler`1 job, Object sender, ConsoleJobEventArgs args)-------------------------------
The following issue got fixed after restarting the ConfigMgr 2002 console.
- Post Installation – In Progress however the overall status of the installation shows COMPLETE.
- Click OK.
NOTE! – More details about post installation status SCCM 2002 Site Version Confusion HotFix KB4567007 Update | ConfigMgr.
Version Number
- SCCM 2002 Full Version after KB4575339 installation – 5.00.8968.1044.
- SCCM 2002 Client Version KB4575339 installation – 5.00.8968.1044.
- Site version stays the same as 5.00.8968.1000.
Resources
- https://www.anoopcnair.com/sccm-2002-site-version-confusion-hotfix-kb4567007-update-configmgr/
- SCCM 2002 Hotfix Rollup KB4560496 | ConfigMgr | Update Rollup | 30 Fixes