Were Our Predictions For 2023 Correct?
Forrester IT
SEPTEMBER 20, 2023
We made bold calls for 2023. Discover the accuracy of Forrester's Predictions 2023. Did they come true? And get a first peek at what we'll cover in our 2024 predictions.
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Many Surveys, Small Impact: Forrester’s 2023 State Of VoC And CX Measurement Practices Survey
Forrester IT
MARCH 13, 2024
Forrester’s 2023 State Of VoC And CX Measurement Practices Survey results are in. They reveal some continued trends — and some interesting shifts.
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Were Our 2023 Cloud Predictions Correct?
Forrester IT
FEBRUARY 6, 2024
It's time to take a look back and score our 2023 cloud predictions. Find out where we accurately predicted cloud trends and where we missed the mark for cloud in 2023.
GenAI Drives The Narrative, But A More Confident Tech Economy Is The Real Story Beyond The Q4 2023 Tech Services Earnings
Forrester IT
MARCH 18, 2024
Last week, we issued our analysis of the Q4 2023 earnings announcements of large public technology service providers. First, tech service providers grew much slower in 2023 than in 2022 signaling a belt tightening in technology spend. Our takeaways? While […]
GEP Spend Category Outlook 2023 Report
Advertiser: GEP
What are the risks for procurement in 2023? Read the GEP Spend Category Outlook 2023 report now to build successful spend management strategies across 22 indirect & direct categories. What should leaders do to deliver value amid uncertainties?
What I Learned About Sales Technology In 2023
Forrester IT
DECEMBER 20, 2023
This blog provides a 2023 year in review of the sales technology market, along with a view on how it will impact 2024.
What To Know: A Retrospective Of 2023’s Top Breaches And Fines
Forrester IT
FEBRUARY 28, 2024
After a retrospective review of the largest publicly reported breaches and privacy violations in 2023, here's what you need to know for 2024.
GEP Outlook 2023 Supply Chain and Procurement Report
Advertiser: GEP
Uncertainty is looming and the challenges supply chain and procurement leaders have been facing since the pandemic are unlikely to end in 2023. Read the GEP Outlook 2023 report to navigate what lies ahead. What do leaders need to know?
How to Create Unique Customer Journeys to Optimize Business Outcomes
Speaker: Shawn Phillips, CCXP, Head of Growth and Innovation
August 9th, 2023 at 9:30am PDT, 12:30pm EDT, 5:30pm BST Save your seat and register today!
The Truth About Customer Journey Mapping
Speaker: Dave Seaton, CEO of Seaton CX
📆 November 30th, 2023 at 11:00am PST, 2:00pm EST, 7:00pm GMT Register today to save your seat!
LLMs in Production: Tooling, Process, and Team Structure
Speaker: Dr. Greg Loughnane and Chris Alexiuk
December 6th, 2023 at 11:00am PST, 2:00pm EST, 7:pm GMT Register today to save your seat!
LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost
Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase
January 18th, 2023 at 9:30am PST, 12:30pm EST, 5:30pm GMT
Customer Experience Management: Optimizing Your Strategy for Financial Success
Speaker: Diane Magers, Founder and Chief Experience Officer at Experience Catalysts
October 19th, 2023 at 9:30am PDT, 12:30pm EDT, 5:30pm BST Register today!
Retail Reimagined: What It Means To Be An Innovative Retailer
Speaker: DeAnna McIntosh, Retail Growth Strategist
In 2023, we are navigating inflation and its impact on consumer spending, various lasting side effects from the pandemic, and a looming recession in the back half of the year. April 4th, 2023 at 12:30 pm PDT, 3:30 pm EDT, 8:30 pm BST The past three years have forever changed the retail landscape.
Cloud-Based Solutions: The Sky Is the Limit for Retail Success
Speaker: Ryan Bryers, SVP of Global Engineering
July 26th, 2023 at 9:30am PDT, 12:30pm EDT, 5:30pm BST Ryan will cover the multitude of benefits that cloud technology brings to retailers, including: Empowering retailers to transform their operations Becoming more adaptable, efficient, and agile Improving response to ever-changing market dynamics Don't miss out! Save your seat today!
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