Trending Articles

Foto Friday – Sedona Arizona Buttes

Eric D. Brown

Earlier this year, I made a trip out to Sedona Arizona. I hadn’t been out there before and didn’t have a lot of time to spend in the field with my camera, but I made a few good photographs. Here’s one of them. Sedona Arizona Buttes.

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Elon Musk, Our Kwisatz Haderach, Cites Frank Herbert

CTOvision

We have written before about how important Science Fiction can be in inspring today’s leaders to conceptualize and create. It is no coincidence that most techies are SciFi fans. Like Ray Bradbury said, "In Science Fiction we dream." And dreaming about the best use of tech is important. It is great validation of the power of [.]. CTO News SciFi

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How Should CIOs Handle Data From Employee’s Wearables?

The Accidental Successful CIO

More data is always better, but what if it’s personal data? Image Credit: Timo Newton-Syms Follow. As the person with the CIO job, you are the one who is responsible for managing all of the data that the company collects. We are all pretty used to what this means.

Sports 151

There Are No Clear CX Leaders Among US Brands – For The Third Year In A Row

Forrester IT

Forrester’s 2018 Customer Experience Index (CX Index) for US brands reveals a worsening CX leadership gap: Not a single brand has risen to the top of our rankings and continued to move upwards, and the overall quality of the US customer experience is stagnating.

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More Trending

Microsoft adds resiliency, redundancy, security to Windows Server 2019

Network World

With Windows Server 2019, Microsoft is adding resiliency and redundancy enhancements to the Shielded Virtual Machines security controls it introduced with Windows Server 2016. Shielded VMs originally provided a way to protect virtual machine assets by isolating them from the hypervisor infrastructure and could also help prove to auditors that systems were adequately isolated and controlled.

Mobile In-Store Retail Delivers Service, Efficiency and Convenience

Forrester IT

In-Store Mobile Delivers Service, Efficiency, and Convenience. Customer service through associate-assisted mobile scanning and checkout. Operational efficiency through associate mobility. Customer convenience through self-service mobile checkout.

Retail 128

It’s not easy to move from a private cloud to a hybrid cloud

David Linthicum

A hybrid cloud provides you with the largest number of options, according to those that sell them. You get a private cloud coupled with one or more public clouds, with workloads distributed across them. IT is often told that starting with a private cloud and then going hybrid is a straightforward, sensible strategy. But it’s not as easy as you’ve likely been told. What is cloud computing? Everything you need to know now.

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Direct Routing for Microsoft Teams Deep Dive: Part 2

Perficient - Digital Transformation

In part 1 of the Direct Routing for Microsoft Teams Deep Dive , we discussed the foundational call flows from the Teams client. In this article we will continue the discussion by talking about Direct Routing call flow with and without media bypass.

A Vision of the AI-Enabled Future

CTOvision

Crafting a Vision for the AI-Enabled Future Artificial Intelligence (AI) represents an interesting paradox. On the one hand, the goals of systems that can behave with the intelligence of humans, perceiving their environment around them, understanding and comprehending information and how to apply that information for decision-making, learning from experiences, and even greater ideas around [.]. Artificial Intelligence CTO News analyst cognilytica future predictions

Are banks ready for Payments Services Directive, Part 2 (PSD2)?

Datacponomy

The arrival of the first pillar of the Payments Services Directive, Part 2 (PSD2) in January this year laid the groundwork for a more open banking system. It is set to transform the financial services industry in the European Union (EU) by putting the customers in control of both their.

Forrester’s US Banking Customer Experience Index 2018 Shows CX Is Stagnating

Forrester IT

Customer experience leaders grow revenue faster than CX laggards, drive higher brand preference, and can charge more for their products.

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3 major cloud migration mistakes to avoid

David Linthicum

Migrating workloads to the public cloud is taking most enterprise IT organization’s time these days. Although analyst predictions vary, I would say we’re at about 20 percent migrated in the Global 2000, including PaaS , IaaS , and SaaS. To read this article in full, please click here (Insider Story

The Art and Science of IT Management

Future of CIO

With overwhelming growth of information, dynamic business environment, and fierce competitions, IT management has become an art out of necessity to address both the business surviving and thriving issues.

Why Cybersecurity is Looking to AI to Mitigate Business Risks

CTOvision

Malicious cyber attacks against government and private businesses have increased in frequency and severity over past years. Microsoft estimates the potential cost of cyber-crime to the global community at $500 billion and that breaches of data will cost the average company around $3.8 million. The unfortunate truth is that the cybersecurity industry is largely unprepared [.]. Artificial Intelligence CTO Cyber Security News

Five Careers to Consider for Data Enthusiasts

Datacponomy

Do you get excited every time you have to crunch numbers? Do you love knowing how many times people use their smartphones every day? Are you fascinated by how businesses use data to make decisions? If you do, then you might be ideally suited for a career where you could.

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Different Year, Same Health Insurer CX Index Story

Forrester IT

Health insurers know why customer experience is critical — CX leaders grow revenue faster than laggards, can charge more for their products, and have a higher brand preference. But based on Customer Experience Index (CX Index™) data, the how continues to be a challenge. Health insurers’ average CX Index score once again remained flat in 2018, with […]. age of the customer

Four Steps to Successful Improvement through Customer Feedback

Perficient - Digital Transformation

The old adage “the customer is always right” may frustrate some companies, but getting to the heart of the customer voice through robust data aggregation and analysis tools has never been easier.

To Celebrate the 4800th Blog Posting: The Thoughts and Quotes of the “Future of CIO” Blog

Future of CIO

Blogging is to pursue the digital communication way of envisioning, brainstorming, sharing, and debating. It’s the journey to make the continuous leadership influence and connect the dots for spurring creativity and advocating digital innovation.

Using Open Source Software in a SecDevOps Environment

CTOvision

On 21 June 2018 the Open Source Software3 Institute is hosting a discussion that should be of high interest to enterprise technologists in the DC/Northern Virginia, Maryland area. From their invite: Come hear from our panelists about how the worlds of Open Source Software and the Secure Development / Operations (SecDevOps) intersect and strengthen one [.]. CTO Events News Tech Advice

65% of orgs suffer sales delays from lax security

IT Manager Daily

Keeping customer data secure is essential to maintaining your customers. That importance is never clearer than when concerns about privacy arise. Recent research from Cisco shows that data privacy issues caused sales delays in 65% of businesses. And those delays weren’t short-term.

Tesla Sabotage: A Perfect Storm For Insider Threat

Forrester IT

Last Sunday, Tesla CEO Elon Musk sent an all-employee email to Tesla employees revealing that the company was the victim of insider sabotage. Musk indicated that the saboteur made changes to Tesla’s manufacturing operating system using fake user names and exported a large volume of sensitive internal data to third parties. In his email, Musk […]. age of the customer

IM is No Substitute for P2P

Perficient - Digital Transformation

Let’s face it, in today’s world we have about a zillion different electronic means of communicating. I feel justified in making that assessment because I am of an age where I recall when email was a new-fangled thing.

Three Pitfalls in Boardroom

Future of CIO

The modern digital board has many responsibilities, also gets a lot of frustration and hits many pitfalls on the digital transformation. Driving the business forward is extremely difficult.

The Government Is Slow To Move On Privacy Regulations, But When It Gets Going It Is Hard To Stop

CTOvision

The following are some of the cybersecurity related stories we are tracking. More and more we see governments considering doing more to protect privacy, or at least to attempt to protect it. Seems the demands of people all over the world may cause more action. Scoop: The White House looks to coordinate online privacy plan [.].

HIPAA Technical Safeguards Risk Assessment Checklist

Galido

The Technical Safeguards Requirement in HIPAA focuses on storing electronic ePHI, also called Protected Health Information. The Security Rule focuses on security requirements. The technical safeguards requirements centers on the technology aspect.

Auto And Home Insurer CX Inches Up Slightly In 2018

Forrester IT

Seven auto and home insurers saw a statistically significant change to their Customer Experience Index (CX Index™) scores in 2018. As a result, the average score for the industry has moved up one point since 2017. Insurers should not get too excited, though. Despite this small lift, most policyholders in the US saw little or no […]. age of the customer

How Smart Technologies Up the Ante for Digital Transformation

Perficient - Digital Transformation

Digital innovation continues to disrupt industries at lightning speed. Today’s organizations are transforming their entire business – from strategy to operations, technology to culture – to better deliver value to their customers.

Three Concentrations of Digital CIOs

Future of CIO

Digital IT is a paradigm shift in role, responsibility, and attitude. IT plays a crucial role in leading digital transformation of the business. Your goals and objectives will be your drivers.