Monday, April 22, 2019

The Monthly “Performance Master’ Book Tuning: Measure Things Matter to Drive Digital Transformation Apr. 2019

Most organizations fail to manage performance effectively because they often only focus on single dimensional behavior performance.

Corporate Performance Management is a management control from strategy to the shop floor. "If you can't measure, you can't manage," legendary management guru Peter Drucker once asserted. Managing performance means understanding results, setting metrics, fixing plans, and making decisions to ensure it happens. It takes multifaceted approaches from multidimensional perspectives to unlock digital performance and catalyze change.

 
    
Measure Things Matter to Drive Digital Transformation  

The Performance Dashboard of Digital TransformationForward-looking organizations across industrial sectors are on the journey of digital transformation. You can’t manage it if you can’t measure it. A well-designed dashboard is an effective management tool for enabling business leaders to make better decisions and lead change in the right direction. A well-designed digital management dashboard is an easy to read, often single page, real-time user interface, showing a graphical presentation of the current status (snapshot) and historical trends of an organization’s key performance indicators to enable instantaneous and informed decisions to be made at a glance. A digital performance dashboard helps capture the progress being made or the important issues need to be taken care of, with the goal to improve management effectiveness.

How to Set Performance Indicators to Measure Return on Digital Transformation? Change is inevitable, and the speed of change is increasing. The digital transformation is now spreading rapidly to enable organizations of all shapes and sizes to reinvent themselves, but it is the thorny journey with many bumps and curves on the way. How do you measure return on digital transformation in order to make the timely adjustment and improve its success rate? A well-defined set of measurement for digital transformation should contain a good mix of outcome measures or the long-term strategic value along with performance drivers to track the progress in the short term (operational measures).

Three Dimensional Performance Measurement Hyper-connectivity and interdependence are the digital characteristics, it is important to understand that digital business development and transformation is the paradigm shift which takes multi-viewpoints, multi-discipline, and multi-stage approach. Strategy management, Change Management and performance management need to walk hand-in-hand. Most organizations fail to manage performance effectively because they often only focus on single dimensional behavior performance. In practice, performance assessment is a combination of many factors and shouldn't be quantified so easily. Performance Management is a multidimensional management discipline. Mindsets, behavior, and outcome are all important elements of performance evaluation. Here is the three-dimensional performance measurement.

Measure Things Matter to Drive IT Digital Transformation Forward-thinking IT organizations reach the inflection point of digital transformation. A strategic inflection point is a time when the business fundamentals such as people, process, technology, or cultures are about to change with accelerated speed. A measurement system is a necessary foundation for continuous improvement. CIOs need to understand how to measure IT performance with the right reasons, identify the right measurement and measure them in the right way to drive IT transformation smoothly.

The Promises and Perils of Measuring Changes Change is inevitable, and the speed of change is accelerating! For digital organizations today, Change Management is an ongoing capability, not just a one-time initiative. If you could only manage what you measure, can you make an assessment of your "Changeability," what are the promises and perils of change measurement, and how to improve the success rate of Organizational Change Management?

The blog is a dynamic book flowing with your thought; growing through your dedication; sharing your knowledge; conveying your wisdom, and making influence through touching the hearts and connecting the minds across the globe. The “Future of CIO” Blog has reached 2.8 million page views with about #5500 blog posting. Among 59+ different categories of leadership, management, strategy, digitalization, change/talent, etc. Blogging is not about writing, but about thinking and innovating the new ideas; it’s not just about WHAT to say, but about WHY to say, and HOW to say it. It reflects the color and shade of your thought patterns, and it indicates the peaks and curves of your thinking waves. Unlike pure entertainment, quality and professional content takes time for digesting, contemplation and engaging, and therefore, it takes the time to attract the "hungry minds" and the "deep souls." It’s the journey to amplify diverse voices and deepen digital footprints, and it's the way to harness your innovative spirit.


























0 comments:

Post a Comment