Sat.Jan 07, 2017 - Fri.Jan 13, 2017

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In The Digital World, CIOs Need To Help The Business Move Faster

Forrester IT

Too many businesses believe that their digital business strategy is actually a roadmap, or a series of IT projects. Being digital is a capability - in your business it impacts the culture, metrics, organization, skills, and finally - the technology. As a CIO, one of the most important roles you'll play is helping to make the business FAST - removing friction points from processes and enabling new capabilities to be developed as required by the customer, partners, and business stakeholders.

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Options For Protecting Your DNS At Home Or At Work

CTOvision

Bob Gourley. Our post on Five Suggestions To Reduce Your Digital Risk generated quite a bit of attention in social media. Thanks as always for sharing things we write. Clearly for many of you this one seemed to be something you wanted friends and family to see and we appreciate that. The post also generated a common question/suggestion. Many of you asked which DNS services should be considered.

Google 243
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There is no shortage of open data. The question is, is anyone using it?

Computer Weekly

The UK government’s data portal, data.gov.uk, currently shows 36,552 published datasets available, but how usable are they, and is anyone actually downloading them?

Data 200
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Mapping the Customer Journey

IT Toolbox

Every interaction between your company and a customer can be viewed as a journey. To provide the best possible service to your customer you need to understand the steps in the journey and what you can do to improve your customer's overall experience. A useful tool to understand the process is a customer journey map.

Tools 154
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Welcome to 2017: The year of #DevOps

Forrester IT

We are eager to announce a beacon of light to help penetrate the post-holiday fog: Forrester's DevOps Benchmark Survey for 2017 is officially live! Led by myself and Researcher Elinor Klavens , this benchmark survey serves as the backbone for a large portion of our DevOps research, facilitating the identification and tracking of trends and supporting our research including predictions for the future.

Devops 312
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3 Ways To Actually Make Big Data Work For Your Business

CTOvision

Brigg Patten. Big Data is a big business opportunity thanks to its transformative and disruptive nature. Every business, regardless of size, should understand the significant potential of big data if it has any goal of staying ahead of the competition in a world where the market is constantly changing. It is unfortunate that not many know what big data is, or how to deal with it, but that is partly because the term does not have a precise definition.

Big Data 180

More Trending

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Who’s Responsible for Airflow Management in Colocation Data Centers?

Data Center Knowledge

The demand for colocation space and services is primarily driven by cost. This will eventually shift the conversation to both tenants and owners being more concerned about data center airflow management. Read More.

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Digital Customer Experience ROI: (How To) Show Me The Money

Forrester IT

Forrester's clients frequently ask us how to build the business case for customer journey mapping, particularly for digital experiences and digital products. We have proven that better customer experiences drive revenue in industries with low switching costs. But what about investments in customer journey mapping? Now that I've taken on Forrester's digital business and transformation playbook, I've been thinking a lot about the benefits of journey mapping, which I believe is the

How To 247
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Update On The Megatrend of CloudComputing

CTOvision

Bob Gourley. There are seven key MegaTrends driving the future of enterprise IT. You can remember them all with the helpful mnemonic acronym CAMBRIC, which stands for C loud Computing , A rtificial Intelligence , M obility , B ig Data , R obotics , I nternet of Things , C yberSecurity. In this post we dive deeper into the first of these trends, Cloud Computing.

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Case study: The Alan Turing Institute takes cloud-first stance on data science research

Computer Weekly

Computer Weekly meets the Alan Turing Institute team and finds out how using cloud-first thinking can help achieve its goal of becoming a global force to be reckoned with in data science research

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Boost the Value of Your Business with CRM

IT Toolbox

The value of your business is based on a combination of tangible and intangible assets. Tangible assets are those that have a physical form, including buildings, machinery, land and inventory. Intangible assets are nonphysical features such as copyrights, patents, trademarks, brand recognition, goodwill and customer lists.

Strategy 143
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Customer Obsession Will Remake App-Development Tools

Forrester IT

Application-development leaders shifting to modern techniques are like acrobats performing above a flimsy net. The tools and technologies they need to support the planning, execution, and evaluation of customer-focused applications just aren't widely available yet. The biggest gaps are in portfolio management, test-and-learn development environments, and digital application platforms.

Tools 232
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Updating CTOvision Assessments on Cloud Computing, Artificial Intelligence, Mobility, Big Data, Robotics, Internet of Things and Cybersecurity

CTOvision

Bob Gourley. One of the enjoyable things about estimating the future is there is always a new consideration. It is a dynamic task that is never done. This is especially true in analyzing the future of enterprise technology, where things are moving incredibly fast. We try to find balance in tracking the future of technology by focusing on the metatrends, those very powerful forces that sweep over us all (whether we want them to or not).

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UKCloud cuts cloud storage pricing for public sector customers and sticks boot into US rivals

Computer Weekly

Public sector-focused cloud provider claims latest round of price cuts means its services are cheaper to use than some of its US counterparts

Cloud 180
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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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How to Select a Data Visualization Platform for Citizen Data Scientists

Social, Agile and Transformation

Like this post? Signup for the newsletter or share with colleagues Over the last few years, I've been telling readers, colleagues, stakeholders and clients the importance of establishing a data driven organization as part of a digital transformation. To compete today, organizations need to be smarter and faster to strategically target market segments, develop new products, improve.

Data 141
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Reap The Benefits While Avoiding The Pitfalls: The Three Key Challenges That Could Derail Your AI Project

Forrester IT

It's been abundantly clear for a while that in 2017, artificial intelligence (AI) is going to be front and center of vendor marketing as well as enterprise interest. Not that AI is new - it's been around for decades as a computer science discipline. What's different now is that advances in technology have made it possible for companies ranging from search engine providers to camera and smartphone manufacturers to deliver AI-enabled products and services, many of which have become an integral par

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CTO as a Service: Leverage proven enterprise technologists to further your business objectives

CTOvision

Bob Gourley. Cognitio was established by a high powered group of enterprise technologists from industry and government. We provide C-level consulting services and strategic support for companies of all sizes. We have a particular expertise in service to firms seeking to leverage emerging technologies to the benefit of end customers. Our CTO as a Service offering puts a seasoned executive on your team.

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Waymo self-driving minivans to begin public road tests soon

Computer Weekly

Google spin off Waymo announces trials of new self-driving vehicles, with all technologies involved developed in-house to cut costs and improve performance

Google 168
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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Getting Personal - But Not Too Personal - With CRM

IT Toolbox

Personalization is one of the strongest tools in CRM. Properly used, CRM personalization lets you build links to your customers, generate trust and move your business forward. Improperly used, on the other hand, personalization can be a nightmare, turning off potential customers and damaging your business's reputation. In the worst case it can even lead to lawsuits.

Tools 140
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Skynet is

Forrester IT

In the Terminator franchise, the rise of uncontrollable artificial intelligence (AI) result in threats to the existence of mankind. While the movies provide a stark image of where AI may take us, the risks have a basis in reality. I will leave it to my colleague, Martha Bennett, to talk about the challenges that AI presents to today's tech leaders.

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Networks Are a Highway – Ride It to the Enterprise Future

Data Center Knowledge

Just as the global automotive supply chain keeps up with expanding vehicle technology and applications, networking products are evolving and expanding to reflect the IoT expansion. Read More.

Network 135
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McKinsey finds hard work to do in Big Data Revisited report

Computer Weekly

The McKinsey Global Institute has revisited its path-breaking 2011 big data report, finding a new salience for machine learning, and most companies under-capitalising their data

Big Data 157
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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Hosted vs On-premises CRM

IT Toolbox

Modern CRM comes in two flavors. There is the traditional on-premises CRM where the business owns and supports the software and hardware needed for the CRM solution and there is the hosted CRM model where CRM is purchased as a service for a monthly service fee. Both modes have advantages and disadvantages and both are worth considering.

Hardware 130
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Skynet is nearing awareness?

Forrester IT

In the Terminator franchise, the rise of uncontrollable artificial intelligence (AI) result in threats to the existence of mankind. While the movies provide a stark image of where AI may take us, the risks have a basis in reality. I will leave it to my colleague, Martha Bennett, to talk about the challenges that AI presents to today's tech leaders.

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Managed AWS Cloud ‘Fastest Growing Business Rackspace Has Ever Had’, President Says

Data Center Knowledge

A veteran with Rackspace, Jeff Cotten has a lot to say about the cloud and where it's going Read More.

Cloud 165
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Davos: Technology poses new risks to jobs, economies and society

Computer Weekly

Politicians and business leaders will discuss the risks posed by technology to jobs, political stability and cyber security at the World Economic Forum in Davos

Security 165
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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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What's the Shelf-Life of a Wi-Fi Network Design?

IT Toolbox

Wireless network design is a combination of knowing how WLAN technology works, the ability to understand the environment that the WLAN will be deployed in, experience, and critical thought. Good tools help, as does a sound methodology. But each of these has enough non-precision to them to result in more than one right way of doing a survey for a given area.

Network 126
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49% of businesses fell victim to cyber ransom attacks in 2016

Tech Republic Security

Ransom is the top motivation behind cyber attacks, according to a report from Radware, and IT professionals are most concerned about data loss. Here's what you need to know.

Report 123
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Microsoft Wants to Patent an Underwater Data Center Reef

Data Center Knowledge

Patent application describes ways to make the cloud an attractive home for marine life Read More.

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Facebook under fire for WhatsApp security backdoor

Computer Weekly

A security researcher has discovered a vulnerability in the way WhatsApp implements encryption, raising concerns that it will be exploited by governments to spy on users

Security 156
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Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.