Sat.Oct 20, 2018 - Fri.Oct 26, 2018

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Three More Ways To Advance Your Innovation Efforts

Forrester IT

As our research has shown, most companies today have pretty immature innovation efforts and one of the biggest hold-backs is their corporate culture. Sadly, most human’s fear change and thus this mentality can keep you from being a driver of market shifts. And overcoming this issue can take years. Want to go faster? Focus first […].

Research 371
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Customer Engagement: A Data-Driven Team Sport

Eric D. Brown

What would you do if you had so much data about your customers that you know could know (almost) everything about your customer when they contacted you? Better yet, what if you had the ability to instantly know the exact offer for service or product that would pitch the right ‘sales’ approach that your customer would immediately sit up, take notice and spend money?

Sports 124
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Trending Sources

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Cyber Defenders In Polite Rage Mob Take Pot-Shots At Former NSA Director

CTOvision

I have seen some real rage mobs on Twitter. Some of them get really horrid and full of hate. But I just saw one that was polite. Maybe this is the way people should exchange ideas on Twitter. The interaction I’m talking about was discussed in a Cyberscoop post by Sean Lyngaas titled “Ex-NSA employees […].

CTO 309
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Want to change the culture? Start with your front line support teams!

Social, Agile and Transformation

Imagine your customer is having a small crisis. In my case, I was on a flight that went through repeated delays; first when the aircraft needed maintenance at the gate, then when the pilot aborted the takeoff, and then a third time when the airline finally had us switch planes. All told, my flight was four hours delayed. It wasn't a crisis for me, but it was for some passengers that were more.

Airlines 180
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Making Sense of Enterprise Marketing Technology (EMT)

Forrester IT

Making sense of the enterprise marketing technology (EMT) landscape can easily overwhelm even the most dedicated martech aficionado. 2018’s “Martech 5000” is astonishingly closer to 7,000 vendors, rendering vendor differentiation difficult and vendor selection a nightmare. Forrester recommends starting this process by categorizing vendors in terms of systems of insight (SOI) and systems of engagement […].

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Office 365 ProPlus Client Package Creation Made Easy and Fast

Anoop

Office 365 ProPlus Client package creation made accessible in the latest version of SCCM. In this post, you will learn how to create Office 365 ProPlus client application. I have already created a video tutorial to explain the process of Office 365 ProPlus client application creation wizard. Best Practices – Office 365 ProPlus Updates #1 […].

More Trending

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Modern Advances in Disaster Alert Technology

Information Week

When lives are on the line information can make the difference between survival and tragedy. Here's a look at the technology organizations are using to communicate with the public and employees before, during, and after a disaster occurs.

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These Aren’t The Droids You’re Looking For: B2C Marketers And CDPs

Forrester IT

Six months ago we started a conversation about customer data platforms (CDPs). The timing was right; CDPs were driving attention towards a historically sleepy corner of the martech universe centered around data management, gaining traction among vendors, and racking up mentions in the marketing trade press. Questions, hope, and more than a little confusion ensued. […].

B2C 354
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SCCM Preview Expired – Now what?

Anoop

SCCM is expired and now what are the options to fix the issue. My SCCM preview version got expired, and I wanted to get back on track with SCCM preview versions. SCCM Preview Version Validity One SCCM Preview version is valid only for 90 days or 3 months. This version should NOT be installed in the […]. The post SCCM Preview Expired – Now what?

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How to Pick the Best Technology Stack for Your Product

CTOvision

A tech stack is how you create web and mobile applications. It’s a combination of different programming languages, frameworks, and tools to form the frontend and backend, also known as the client and server side. You can think of a tech stay like a series of layers built on top of each other. This helps […].

How To 231
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GEP Procurement & Supply Chain Tech Trends Report

The technological landscape is dynamic and changes quickly. And for procurement and supply chain leaders looking to harness the power of technology to navigate complex challenges and an uncertain business environment, keeping up with the latest trends can be its own obstacle. So, what’s on the technological horizon for procurement and supply chain for the year ahead?

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Privacy Compliance May Get Tougher Soon

Information Week

Organizations have had a tough time trying to comply with the European Union's GDPR and now they have to consider the potential effect of the California Consumer Privacy Act (CCPA).

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This I Tell You, Brother; You Can’t Have One Without The Other: Brand And CX Together At Long Last

Forrester IT

“Love and marriage, love and marriage They go together like a horse and carriage This I tell you, brother You can’t have one without the other” – Frank Sinatra The New Yorker once wrote of Sinatra that “he sounds the way you would sound if you could speak the things you feel.” In my line […].

Strategy 353
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Intune Read-Only Admin and Scoped Admin Console Experience

Anoop

This post is the continuation my previous post – Intune Admin RBAC Implementation Guide with Scope tags and Scope groups. In this post, you will learn what is the Intune read-only admin experience after implementing the Role Based Access Control(RBAC) solution with scope tags and scope groups. Scenarios – Intune Read-Only Admin and Scoped Admin I […].

Groups 147
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What businesses need to know before integrating a blockchain solution

CTOvision

Read JB Lee explain how should businesses effectively harness the disruptive potential of blockchain technology on e27: The blockchain revolution is going full steam ahead, and as we move away from the bitcoin-as-blockchain conversation, the more we uncover the scope of what this technology can really do for businesses, governments, and everyday people.

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Winning Board Presentations for CIOs

Information Week

Whether you've had a security breach, need to provide a status update on digital transformation, or need funding for a new project, here are some dos and don'ts on how CIOs can successfully present to the organization's board of directors.

Security 123
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Avoid The Upcoming AI Backlash With Your Sales Teams, Get Them On Board

Forrester IT

The rise of AI in sales technology only makes it easier for sales managers to keep tabs on salespeople—salespeople say. AI gives sales managers more visibility into a sales rep’s daily activities and control into the sales process, potentially subverting the spirited sales culture. In the wrong hands, AI can be turned into a micromanagement tool It’s unfortunate, really, because AI […].

Tools 349
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Features and Enhancements of Vembu BDR Suite V4.0

Anoop

Vembu BDR is a data protection suite which can protect your virtual and physical environments. This suite can protect VMware vSphere and Microsoft Hyper-V workloads. This backup and replication suite can protect physical servers and workstations which supports critical workload for your organization. In this post you will see quick glance of new features and […].

Vmware 117
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Cisco “Small and Mighty” Report Highlights SME Vulnerability

CTOvision

Nearly half of small and medium-sized businesses (SMBs) experience a day of downtime resulting from a breach or cyber-security incident – and are much more likely to pay out following a ransomware attack. This is according to a new report from Cisco that questioned 1,816 SMBs in 26 countries. It found that breaches of customer data […].

Report 221
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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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Can Purpose Be Found in the Mess of Modern Work?

Information Week

Building a great workforce starts with leadership's understanding of how to help employees buy into what the organization is trying to accomplish, beyond completing day-to-day tasks.

How To 125
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The Forrester Wave™: CRM Suites, Q4 2018 — The Role Of CRM In Business Transformation

Forrester IT

In my last post, I highlighted the top five ways that CRM suites are evolving today. CRM suites today (1) support different business models and organizational sizes; (2) operationalize intelligence to impact outcomes; (3) offer vertical editions; (4) expose platform services; and (5) invest in ecosystems of value (AKA, application exchanges). Read more about this […].

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The best enterprise level firewalls: Rating 10 top products

Network World

You know you need to protect your company from unauthorized or unwanted access. You need a network-security tool that examines the flow of packets in and out of the enterprise, governed by rules that decide whether that flow is safe, malicious or questionable and in need of inspection. You need a firewall. Recognizing that you need a firewall is the first – and most obvious -- step.

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To beat Bloomberg, Symphony is letting banks’ bots talk with each other

CTOvision

Here is a messaging App which has specifically made for the financial industry. Symphony, a secure messaging app for financial industry that also lets bots at different institutions talk to each other and settle trades looks to take on Bloomberg the behemoth of financial trading. However, the CEO of Symphony explained that the company’s goal as […].

Banking 197
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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Bridging the IT Talent Gap: Find Scarce Experts

Information Week

When hiring gets tough, IT leaders get strategic. Here's how successful organizations seize the experts their competitors' only wish they could land.

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How Carbon Redefined Customer Service In 3D Printing

Forrester IT

We recently published a case study about Carbon, a 3D printing company known for its innovative technology and, now, its proactive customer service model. Over the course of several months, we spoke with the Carbon team and asked them how they use IoT data that stream from its printers to predict customers’ problems before they […].

3D 331
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Envisioning the future so that it compels action

Trends in the Living Networks

The current issue of Brunswick Review features an interview with me titled Visions of Tomorrow. While it is a wide-ranging interview, as often, I was asked about the role of the futurist. Below are some of my ideas on thinking about the future and taking action from the article. See below the quotes for some further thoughts. Read the full article to also see my commentary on specific issues such as emerging economies, crowdsourcing, professional services, and the future of work.

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Morrisons loses data leak appeal

CTOvision

A UK court today delivered a judgement that could affect future insider data breaches. Is a company responsible if a rogue employee steals data or abuses it? Apparently, the UK high court judge feels so. The judge has found the UK supermarkets chain Morrisons guilty for its rogue employee’s conduct and Morrisons could face a […].

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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The Digital Transformation Tipping Point is Here

Information Week

Organizations are well underway on their digital transformation projects and many are now in the process of scaling these efforts.

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Bring Loyal Customers Comfort And Joy This Holiday Season. Not Just Discounts

Forrester IT

This blog post is part of Forrester’s Holiday 2018 retail series. With Black Friday less than a month away, it’s only a matter of time before holiday promotional activity reaches a fever pitch. But for many consumers, the holiday shopping season brings with it an intense mix of emotions. For some, it’s their favorite time […].

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User Logon Reporting

Mick's IT Blog

If you have to track the login times for a specific user, this tool will generate a report for you that scans the event viewer logs for ID 4624. The tool parses each event and retrieves the user name, securityID, type of logon, computer name, and time stamp. It formats the output and writes it to a centralized CSV file in the event this tool is deployed to multiple machines at once.

Report 101
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Search engine Baidu becomes first China firm to join U.S. AI ethics group

CTOvision

The fear of AI has led to big tech companies in the United States forming an AI ethics club. The ethics group called Partnership on AI (PAI) has Alphabet Inc’ Google, Apple Inc and Facebook Inc as members, and is developing guidelines for ethical guidelines for AI research, including ensuring research does not violate international […].

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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.