Sat.Mar 18, 2017 - Fri.Mar 24, 2017

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The Disruptive Force of Disruption

Forrester IT

Digital disruption is a fairly well understood dynamic: new entrant uses technology in new ways to upend existing business models and disrupt markets. In other words, digital disruption is a distinct force with a distinct life span that is mostly external to traditional markets and businesses. But what if it is more than that? What if it is the canary in the coal mine representing the first signals of a shift in our economy and society?

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What Big Data and Public Speaking Have in Common

CTOvision

Brigg Patten. Public speaking is about turning even boring subjects into an inspiring experience. However, some speakers can make audiences cheer, while others put them to sleep. Genuine passion for the subject and good articulation can help, but successful public speaking engagements take something more. Analytics can actually tell us which elements can transform mere words into a unique experience.

Big Data 275
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Cardiff man admits terrorist charges after posting encryption instructions on Islamic blog

Computer Weekly

Samata Ullah, a resident of Cardiff, pleaded guilty to five terrorism charges, including developing an encrypted version of an Islamic website and posting videos explaining how to use encryption

Video 230
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How IT Uses Collaboration for Digital Transformation

IT Toolbox

As this series progresses, I’ll address the impact of digital transformation on three stakeholder groups, along with how each can use collaboration solutions like UC to manage these changes.

Groups 191
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Google Drives Into The Business Content Services Segment of ECM

Forrester IT

Several Forrester colleagues and I attended the Google Next conference earlier this month, an event showcasing the Google Cloud Platform portfolio. One message, however, was distinctly NOT cloudy: Google is aiming at the enterprise market. And that includes your enterprise content. Google Drive has been a popular offering in the cloud enterprise file sync and share market, and we evaluated it as a Leader in our 2016 Forrester Wave (subscription required).

Google 382
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The Toll of Ransomware is Growing

CTOvision

Rick Delgado. Opening an unknown email, clicking a new link, or accessing a malicious document: it doesn’t take much to fall victim to a cyber attack. There are a variety of attacks that can greatly hurt your company and lead to a loss of finances and sensitive information, but ransomware attacks are increasing in frequency and severity for a number of companies. .

Backup 181

More Trending

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5 Ways to Combat VoIP Eavesdropping

IT Toolbox

Phone eavesdropping is back in the headlines, making it a good time to review options for guarding your voice over IP (VoIP) phone system. There’s a rich history to VoIP eavesdropping, including such attacks as Vomit, SIPtap, and Peskyspy.

VOIP 174
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Make Omnichannel A Cornerstone Of Your Digital Transformation – The Telco Angle

Forrester IT

Source: Forrester, "Make Omnichannel A Cornerstone Of Your Telecom Digital Transformation" Poor customer experiences remain the Achilles' heel of telcos' digital transformation efforts. We live in the age of the customer, and today's telco customer has expectations that far exceed the traditional standard of telco customer service. A random search on Trustpilot for customer satisfaction with telcos in various countries shows widespread dissatisfaction.

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Chances to Speak at O’Reilly Media’s Upcoming Conferences

CTOvision

Bob Gourley. O'Reilly Media is looking for speakers to share lessons learned at several of their upcoming conferences. Presentations could be a success story, cautionary tale, hard-won lesson, or perhaps even a worthy failure. Here are some of the upcoming events to consider speaking at: O'Reilly Artificial Intelligence Conference in San Francisco. The O’Reilly AI Conference is coming to San Francisco September 17-20, 2017 to explore the most essential and intriguing topics in intelligence engin

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PSD2 – time to open and secure APIs and rethink business models

Computer Weekly

With the EU’s Payment Service Directive (PSD2) going into effect in January 2018, banks have no time to waste in preparing for the changes it will bring

Banking 207
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GEP Procurement & Supply Chain Tech Trends Report

The technological landscape is dynamic and changes quickly. And for procurement and supply chain leaders looking to harness the power of technology to navigate complex challenges and an uncertain business environment, keeping up with the latest trends can be its own obstacle. So, what’s on the technological horizon for procurement and supply chain for the year ahead?

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3 Ways CRM Taps into the Growing Demand for Personalization

IT Toolbox

Consumers have made it clear: They want personalized shopping experiences that recognize their preferences across platforms and coordinates all their experiences with a given brand. That’s a challenge for most organizations, which are struggling to learn the best ways to personalize customers’ experiences.

System 154
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A Spring Break Conversation Topic With Your College Kid

Forrester IT

I don't know about you but this Spring Break is different in my family. My daughter, who has almost finished her first year at a Liberal Arts College, came back for Spring Break with the big question "Mom, what major should I choose?" Of course as an analyst in technology and …not to brag …but as a professional who has had many roles in IT (Programmer, System Administrator, Computer & Information System Analyst) my first initial thought was to suggest to her to look into Comput

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3 Early Strategies for Defending Your Company Now from Future Cyber Attacks

CTOvision

Carol M. Evenson. Far too often, companies don’t start to worry about digital security until after they experience an attack. If they’re lucky, the first attack won’t cause too much damage, but an even better situation would be if the people responsible for the attack walked away from the encounter empty-handed. The best way to ensure that ‘s what happens is to start planning for such an event now, before it’s even an issue.

Strategy 174
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UK impersonation fraud up 39% in last quarter of 2016

Computer Weekly

Just ahead of the end of the UK tax year, a survey underlines the importance of guarding against business email compromise aimed at stealing data and money

Survey 177
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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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5 Business Tech Trends Changing the Way Employees Collaborate

IT Toolbox

Technology has dramatically changed the way we do business over the past decade. The workplace dynamic has been enhanced through the introduction and evolution of team collaboration. Email and phone calls are now taking a backseat to unified communications.

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Aprimo’s Acquisition Of ADAM Software Signals Market Consolidation

Forrester IT

Marketing resource management (MRM) vendor Aprimo snatched up ADAM Software, which bolsters Aprimo's digital asset management (DAM) capabilities and reinforces the consolidation and convergence that we predicted. There are a lot of small DAM vendors, but there has been a move to consolidate. Specifically, the capabilities of MRM, DAM, and content marketing platforms (CMP) continue to blur.

Software 294
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Self-Service Analytics are Not Sustainable

Data Center Knowledge

Business users don’t need access to more raw information; they need tools that take the leg work out of data analysis and automatically surface them the insights they need so they can focus on doing their jobs better. Read More.

Analysis 152
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Apple denies hackers holding millions of iPhones, iCloud accounts ransom

Computer Weekly

Apple reassures customers that none of its systems have been breached, dismissing hackers' claims that millions of iPhones and iCloud accounts are at risk of being wiped

Apple 153
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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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How the Cloud is Changing ERP On-Premise

IT Toolbox

You would be forgiven for thinking on-premise ERP is a dead man walking. When it comes to software or services, the cloud is both the present and the future for most industries. ERP is no exception.

Cloud 150
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Does How You Look Really Matter?

The Accidental Successful CIO

Studies show that what you wear to work may impact how effective you are Image Credit: Matthew Kenwrick. When you go into the office, how do you dress? Do you put on a suit, find just the right tie, and make sure that your shoes are polished? Or do you slide on that pair of jeans that you’ve been wearing for a couple of years now, grab the shirt that’s hanging over the back of the chair in the bedroom, find your car keys and you are off?

Study 140
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Canada Firm Uses Salt, Tesla and Flywheels in Clean Energy Race

Data Center Knowledge

Battery tech is advancing quickly, thanks to Tesla, while other energy storage methods are being refined. Read More.

Energy 188
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FBI director reiterates call for action on encryption

Computer Weekly

The world is wasting time in resolving the conflict between privacy and public safety, and should consider an international framework on encrypted data access, says FBI director James Comey

Data 144
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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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5 Ways ERP Streamlines Restaurant Operations

IT Toolbox

Gone are the days when a restaurant simply needed to serve high-quality food to be a success. Today, customers expect good food served quickly and correctly and to their specifications, polite service, competitive prices, and convenience. The demands on restaurant managers are many.

Meeting 150
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How to handle detractors to digital transformation

Social, Agile and Transformation

It takes a lot of effort to align an organization to a digital strategy and digital transformation program. They are disruptive programs that aim to drive growth through new products and customer experiences and not everyone in the front office is going to want a new direction.

How To 135
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Mashape, Creator of Top Open Source API Management Tool Kong, Raises $18M

Data Center Knowledge

Andreessen Horowitz leads round, spearheaded by Nicira co-founder Martin Casado Read More.

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UK bans electronic devices from Middle Eastern flights

Computer Weekly

The UK government has announced that laptops and tablets will be banned from airliner cabins on UK-bound flights from a number of Middle Eastern countries

Airlines 149
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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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4 Ways the IoT Can Feed Customer Data into Retail CRM Databases

IT Toolbox

Internet of Things (IoT) data in their raw form are messy. They need a lot of work to parse and pick the useful information out of the constant stream. Even with the data elements separated, organized, and stored in understandable ways, there’s too much of it to analyze manually. Throw in the continuous stream of new data, and it is overwhelming to businesspeople.

Retail 145
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Ubuntu Server: The smart person's guide

Tech Republic Cloud

Ubuntu Server is more popular than ever, thanks to containers and the cloud. This resource guide about Ubuntu Server covers why the platform matters, how to use it, and more.

Resources 155
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SaaS Keeps SMBs and Solopreneurs from Falling Behind in Cloud

Data Center Knowledge

Mom-and-pop shops and sole proprietors can use enterprise-grade SaaS to take on the big boys. Read More.

Cloud 184
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Many UK local councils still unprepared for GDPR, ICO survey shows

Computer Weekly

The ICO fines the Norfolk Council as it publishes GDPR guidelines for local councils after a survey revealed not all were up to speed in preparations to comply with the new data protection law

Survey 137
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Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.