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NPS Benchmarks 2020: National Park Service, USAA, Trader Joe’s, And Navy Federal Top The Ranking

Forrester IT

We just published the Net Promoter Score (NPS)* 2020 results for 250 brands in 14 industries in the US: This is the second year that we have reported on these results and the first time that our study includes utilities. You can find our previous 2019 Net Promoter Score ranking here. We publish these scores […].

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e& and Huawei Launch Middle East’s First Net-zero 5G Massive MIMO Site

CIO Business Intelligence

At the recent UN Climate Change Conference (COP28), Huawei and e& announced the inauguration of the region’s ground-breaking net-zero 5G massive MIMO site, setting new benchmarks in sustainability and technological innovation. The expectant result is a reduction in CO2 emissions by about 26 tonnes per year.

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Amazon invests in startup producing ‘net-zero carbon fuels’ for transportation

GeekWire

based startup that is developing what it describes as “net-zero carbon fuels” that can be used in transportation. Throughout 2020 and the global COVID-19 pandemic, the Seattle-based company reported that it broke numerous sales records. (GeekWire Photo / Kurt Schlosser).

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Q1 2020 Proves Streaming Is Essential To Consumers And To The Future Of Media Companies

Forrester IT

Let’s look at four significant announcements and then put it all together into the story of the quarter: Netflix topped its global net new subscriber […]. But this is just one event in a quarter that I believe marks a watershed in the evolution of streaming video.

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Amazon reports $96.1 billion in Q3 2020 revenue: AWS up 29%, subscriptions up 33%, and ‘other’ up 51%

Venture Beast

Amazon reported fiscal Q3 2020 earnings, including revenue of $96.1 billion, net income of $6.3 billion, and earnings per share of $12.37. Read More.

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Microsoft reports $38 billion in Q4 2020 revenue: Azure up 47%, Surface up 28%, and LinkedIn up 10%

Venture Beast

Microsoft today reported fiscal Q4 2020 earnings, including revenue of $38.0 billion, net income of $11.2 billion, and earnings per share of $1.46. Read More.

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Happy CX Day 2020!

Spearline Testing

We are delighted to announce that our Net Promoter Score (NPS) currently stands at 79. We would love to hear about the initiatives and campaigns you are running to celebrate CX Day 2020. . "World-class" NPS score - 79. Since the start of the year, we have been surveying our customers to find out how satisfied they are with us.