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Journey Beyond transforms its contact center to deliver better customer journeys

CIO Business Intelligence

Journey Beyond, a part of Hornblower Group, is Australia’s leading experiential tourism group. These challenges forced the company to transition to a modern cloud-based communication platform. The other major advantage is the scalability and remote capabilities of the cloud-based platform.

Tourism 119
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Week in Review: Most popular stories on GeekWire for the week of Aug. 23, 2020

GeekWire

Mark Okerstrom is shifting from travel and tourism to trucking, looking to apply his digital commerce expertise to a new marketplace. Cloud startup Snowflake reveals financials in IPO filing as it battles Amazon, Microsoft, others. Convoy hires former Expedia CEO as president and COO as digital freight startup tops 1k employees.

Tourism 55
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Lynk & Co opens its first ‘Club’ for the 01 connected car

The Verge

But with tourism down and locals skittish about getting too close to strangers, the effectiveness of a space meant to attract large crowds is limited, even if the idea shows promise. A changing room, across from a private movie area hidden beneath the bleachers, is brightly lit in a blue and white cloud motif, specifically for Instagram.

Social 98
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List of the world’s top female futurists (Update #5)

Trends in the Living Networks

She has particular knowledge of architecture and urban planning, including a PhD which applied Delphi technique to predict the impacts of introducing tourism to heritage areas. She is a future thinker who specializes in the field of management and has launched more than 100 products, netting $18 billion in sales.

Study 148