article thumbnail

Journey Beyond transforms its contact center to deliver better customer journeys

CIO Business Intelligence

Journey Beyond, a part of Hornblower Group, is Australia’s leading experiential tourism group. The advanced feedback capabilities allow Journey Beyond to measure customer net promoter scores (NPS) right down to the consultant level. Headquartered in Adelaide, it operates 13 brands and experiences spanning the country.

Tourism 119
article thumbnail

Vergecast: the state of MagSafe, Valve’s Steam Deck, and billionaires in space

The Verge

Biden’s executive order puts net neutrality back in the spotlight. Space tourism rivalry gets extremely petty ahead of Branson’s spaceflight. Apple’s weather app won’t say it’s 69 degrees. Facebook says FTC chair shouldn’t help decide the future of its antitrust case.

Tourism 69
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Week in Review: Most popular stories on GeekWire for the week of Aug. 23, 2020

GeekWire

Mark Okerstrom is shifting from travel and tourism to trucking, looking to apply his digital commerce expertise to a new marketplace. Jeff Bezos crossed into new billionaire territory on Wednesday with another surge in Amazon stock that pushed the CEO’s net worth to more than $200 billion. … Read More. … Read More.

Tourism 56
article thumbnail

Orbite begins the launch countdown for its commercial astronaut training programs

GeekWire

“Working with a dozen high-net-worth individuals to put together a Starship mission is a tremendous undertaking,” he said. (Orbite Illustration) Andrews said managing the preparations for space trips is likely to become more complicated once SpaceX’s Starship super-rocket enters the picture.

Training 123
article thumbnail

Tech tycoon buys SpaceX flight to orbit, sets aside seats for sweepstakes winner (and a fellow techie)

GeekWire

Isaacman, whose net worth is estimated at $2 billion , wasn’t willing to say how much he was paying for the Dragon launch atop SpaceX’s Falcon 9 rocket, plus all the support that SpaceX would need to provide for training, in-space operations and recovery of the spacecraft after its Atlantic splashdown.

Training 109
article thumbnail

Lynk & Co opens its first ‘Club’ for the 01 connected car

The Verge

But with tourism down and locals skittish about getting too close to strangers, the effectiveness of a space meant to attract large crowds is limited, even if the idea shows promise. To be successful, the company has to attract enough people willing to pay for its shareable cars and others looking to rent them. A new type of car company.

Social 98
article thumbnail

The pandemic stopped Angela Shen’s Seattle food tours — and tech powers her pivot to delivery

GeekWire

It’s tough to run a business dependent on tourism when there are no tourists, and when the places you would show off to the tourists are closed by a global health crisis. When tourism and the restaurant industry came to a screeching halt, the business pivoted nearly overnight into the curated and aggregated food delivery space.

Tourism 115