Generally, anyone looking to open a restaurant would need to go to various government agencies to obtain the required certifications. For example, the owners may need a health certification, worker’s comp certification or a liquor license depending on the type of establishment. MORE

Cloud computing initially emerged in the United States. Since 2015, the U.S. has been the leader in cloud adoption and has set the pace for such adoption around the world. However, not all countries are on par with the U.S. MORE

January is a popular time for resolutions. Work out twice a week. Read more books. Try 100 different fruits and vegetables. But what should be on a CIO’s list? Professional resolutions aren’t that different from personal ones. Look for ways to reduce waste (both time and resources) and develop skills in new areas. MORE

Steve Jobs. Sara Blakely. Mark Zuckerberg. What do they have in common? They led and grew their businesses with inventions that started or changed entire industries. But they didn’t do it themselves — behind them were leaders as committed to disruption as they were. And whether the product was the iPhone or something else, this ethos permeated the entire executive committee. It isn’t surprising that CEOs are eager to lead change within their own industries. MORE

At Imperial College London, the CIO was transitioning his team from waterfall to agile methodology when he discovered a serious workplace culture problem. Employee engagement was low. He was having trouble getting his staff members to own their inclusion goals. MORE

Traditionally, banks targeted older customers for wealth management services, assuming that this age group would be the most interested. MORE

Privacy is becoming a reason for consumers to purchase a product, in the same way that “organic,” “free trade” and “cruelty-free” labels have driven products sales in the past decade. “Privacy-first products are likely to follow this trend,” says Bart Willemsen , Vice President Analyst, Gartner. MORE

More than $4 trillion in goods are shipped globally each year. The 80% of those goods carried via ocean shipping creates a lot of paperwork. Required trade documentation to process and administer all the goods is approximately one-fifth of the actual physical transportation costs. MORE

In Japan, one restaurant is exploring artificial intelligence (AI) robotics technology to enable paralyzed employees to remotely pilot robotic waiters. JPMorgan Chase, Microsoft and Ford are hosting virtual career fairs tailored to the needs of neurodiverse candidates. MORE

Digital business. Future of the enterprise. Future of work. Future workforce. Digital society. CIOs have to deal with these forces and futures — and more. The only constant is change. . Businesses are being disrupted and redisrupted constantly. But controlling the disruption isn’t the solution. MORE

Human augmentation conjures up visions of futuristic cyborgs, but humans have been augmenting parts of the body for hundreds of years. Glasses, hearing aids and prosthetics evolved into cochlear implants and wearables. Even laser eye surgery has become commonplace. . MORE

Christine was recently appointed chief data officer (CDO) in a retail organization in the U.K. to develop a data-driven strategy. MORE

Today, insurance fraud is detected by a combination of claim analysis, computer programs and even private investigators. The FBI estimates the total cost of non-healthcare-related insurance fraud to be around $40 billion per year. MORE

From emerging technologies to strategic ones, 2019 was the year of IT trends and artificial intelligence (AI). The top IT articles for Smarter With Gartner had a definite pattern this year, looking into the upcoming decade at key trends and highlighting the anxiety and excitement that surround AI. In case you missed them, here’s the top IT articles from 2019. 1 — 5 Trends Appear on the Gartner Hype Cycle for Emerging Technologies, 2019. MORE

Two-thirds of directors see digital and technology disruption as their number one business challenge, according to Gartner’s 2020 Board of Directors survey. Over half say digital initiatives are one of their top priorities for the next two years. MORE

Dominos, a leading pizza restaurant chain, wanted to offer its customers the ability to place an order via as many devices and platforms as possible with the use of digital technology. The solution was to create a multiexperience strategy. Customers could order their favorite meal using any device from a phone to a smart speaker, and the order would be trackable via a pizza tracker and delivered via an autonomous vehicle. How consumers interact with brands has evolved over past decades. MORE

Digital. Digital. Digital. For the past few years, organizations have been told there is only one road to success: Digital. . But with 40% of organizations now reporting they’re at scale for digital endeavors, it’s time for leaders to focus on a new word: Uncertainty. . MORE

Between 2018 and 2019, organizations that have deployed artificial intelligence (AI) grew from 4% to 14%, according to Gartner’s 2019 CIO Agenda survey. MORE

The chief technology officer (CTO) is one of the least understood and most broad of all C-suite positions. The role is often tasked with pursuing multiple abstract goals such as “ driving innovation ,” “identifying emerging technologies ” or simply “managing IT operations.” MORE

Digital technology has unleashed many trends that will fundamentally transform enterprises, industries and even society as a whole. MORE

Smarter With Gartner helps its readers stay ahead of business and technology trends. Every year, our readers flock to articles on emerging tech, leadership and the future of work. In 2019, Gartner experts authored two books to help leaders tackle those same issues and dig deeper on what matters most to their business. We asked our Smarter With Gartner Expert Advisory Board members to recommend their must-read books for business executives in 2020. MORE

The idea of a subscription car service isn’t new, but a subscription service that rewards drivers for better driving is definitely different. To encourage safer driving for its Kinto car subscription, Toyota rewards “better” drivers with points that lower monthly payments. Organizations use gamification to encourage participation in apps, work out programs and even to reward employees, but it’s now taking center stage for a more unexpected industry: Automotive companies. MORE

Chatbots continue to be a hot topic among media, end users and vendor communities. This is no surprise, as chatbot technology — which uses artificial intelligence (AI) to mimic human conversations — is beginning to mature and offer more sophisticated solutions. MORE

Determining the benefits for artificial intelligence (AI) projects is difficult and confusing, but increasingly important. By 2024, 50% of AI investments will be quantified and linked to specific key performance indicators (KPIs) to measure return on investment. MORE

In the past, when business units requested new applications or services, IT organizations would first ask themselves, “How can we build it?” Now, the question is “Where can we find it?”. Gartner predicts that by 2025, 80% of enterprises will shut down their traditional data centers. MORE

The responsibility and challenges of leading organizations in a digital society can be daunting. But, according to Mike Harris, EVP, Research & Advisory, Gartner, successful digital transformation can actually change the way people interact with an organization. . swg_ad]. MORE

Myths continue to plague cloud computing. These misconceptions can slow enterprises down, impede innovation and stoke fear. Although cloud computing has become much more mainstream in the last five years, some of the myths that circulated during its advent still persist today. MORE

Have a clear and consistent overall business strategy. . This seems like a simple, common-sense business rule, but it is one that organizations struggle with often. MORE

How do you bring a city, transport network or school campus to life so that better decisions can be made about its future? Digital twins of government that do exactly that are starting to appear in jurisdictions around the globe. MORE

During the last major recession, Shell reduced arctic exploration efforts, bought a power utility and invested in electric charge points, becoming the top provider in several countries. . MORE