CEB IT

The Data Center Is (Almost) Dead

CEB IT

In the past, when business units requested new applications or services, IT organizations would first ask themselves, “How can we build it?” Now, the question is “Where can we find it?”. Gartner predicts that by 2025, 80% of enterprises will shut down their traditional data centers.

Chatbots Will Appeal to Modern Workers

CEB IT

Chatbots continue to be a hot topic among media, end users and vendor communities. This is no surprise, as chatbot technology — which uses artificial intelligence (AI) to mimic human conversations — is beginning to mature and offer more sophisticated solutions.

Cloud Adoption: Where Does Your Country Rank?

CEB IT

Cloud computing initially emerged in the United States. Since 2015, the U.S. has been the leader in cloud adoption and has set the pace for such adoption around the world. However, not all countries are on par with the U.S.

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Ride the 4 Waves of Digital Disruption

CEB IT

Dave, a longtime CIO at a large corporation, finds himself drowning in a sea of new technology developments. He is used to the old way of doing things, where a new technology advancement would come out every few years.

Schema Evolution Patterns

Speaker: Alex Rasmussen, CEO, Bits on Disk

If you want to make your development team squirm, ask them about database schema changes or API versioning. Most development teams struggle with changing database schemas and updating API versions without breaking existing code. Alex Rasmussen is an expert in helping teams through these struggles. His talk will examine database schema changes and API versioning as two instances of schema evolution: how your systems respond when the structure of your structured data changes.

Know Your Digital Leadership Style and When to Adapt It

CEB IT

CIOs wanting a master class in situational leadership should look no further than the character of Obi-Wan Kenobi in the movie Star Wars: A New Hope. With Luke Skywalker Obi-Wan acts the mentor, with Storm Troopers the ignorable old man and with Darth Vader the Jedi Master.

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Gartner Keynote: 5 Significant Imperatives for Digital Success

CEB IT

The rapid pace of digital business evolution means that organizations must be continuously adapting their business and operating models. Canadian organizations are pursuing business model change, but there is still more to do.

How to Measure Customer Experience

CEB IT

The field of customer experience (CX) management is on the rise — and there’s no sign of it stopping. More than 5,000 organizations worldwide now have a dedicated CX leader, nearly half of whom report to the CEO.

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CIOs Can’t Ignore These 5 Realities of Blockchain

CEB IT

What would happen if a car automatically negotiated its own insurance rate or centralized banks were no longer necessary to verify payments? What if neighbors could buy energy directly from each other’s solar panels? What if a contract enforced its own clauses? These scenarios might seem overly futuristic, but the reality is that blockchain could make all of them possible.

Top 10 Emerging Skills for the C-Suite

CEB IT

“Every day I have to influence someone I’ve never met before,” says a senior executive at one technology company.

Team Leadership in the Age of Agile

Speaker: Roy Osherove, Technology and Leadership Consultant

Why is implementing new frameworks, from SCRUM to self-organized teams, so much harder than understanding them? Roy Osherove has the solution. Tune in and learn to recognize what state your team is in, to support them accordingly, and to help them adopt the best practices given where they are today.

4 New Roles That I&O Plays in IoT

CEB IT

Digital is the top priority for CIOs in 2019. And they will look to I&O leaders to deliver and support new technologies like the Internet of Things (IoT). This is easier said than done. .

Canadian CIOs: Use IT to Transform the Business

CEB IT

Nearly half of Canadian CIOs are playing an active role in defining new business models for their organizations, demonstrating the emerging importance of IT in delivering business outcomes and value. What’s more is that CEOs are counting on them to do so.

5 Steps to Become an Effective Digital Leader

CEB IT

It’s accepted fact at your company that your customers prefer to deal with the organization in person, and that human interaction is critical to the business. But what if the opposite is true?

CIOs: Break Through Culture Barriers to Enable Digital Transformation

CEB IT

Although 64% of CIOs perceive culture as a barrier to achieve their digital ambitions, 25% perceive culture as an enabler, according to Gartner research. Change is the new normal. The right culture is one of the most important requirements to achieve digital transformation.

The Six Principles of Persuasion

Speaker: Michael Carducci, CTO, Mago:Tech

As senior tech leaders, we often fall prey to thinking that a “good idea” and logical case is sufficient to get the desired response and result. We might be trying to get our CEO on-board with investment in a new technology or a rearchitecture effort, or we might want culture or process changes by our team. Our “good idea” is simply the beginning. An idea must be communicated; a case must be made; and ultimately other people must be persuaded to get onboard. Michael Carducci brings a fascinating background to this webinar. He’s a technologist and regularly works to help senior leaders improve their results. He’s also a professional mentalist and has been a student of psychology, human behavior and the principles of influence for nearly two decades.

Increase Retention With a Customer Success Mindset

CEB IT

When the sales team lands a new account, product marketer Monika knows her job has just begun.

5 Security Questions Your Board Will Definitely Ask

CEB IT

How secure are we? Why do we need more money for security, when we just approved X last year? What do you mean we’ve had 4 incidents? I thought you had everything under control. Chances are, most security and risk leaders have heard these questions, possibly multiple times, from their boards of directors. But the problem is that these questions are unanswerable. They are driven by exaggerated, incomplete or contradictory public information, and are a distraction from more relevant questions. .

Cloud to Represent 75% of Total Spend on CRM in 2019

CEB IT

In 2019, spending on software as a service (SaaS) will reach approximately $42 billion and represent 75% of total customer relationship management (CRM) software spend, continuing the rapid decline of on-premises deployments.

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Keep Your Job After a Cyberattack

CEB IT

The theft of private data on 143 million Americans made the Equifax cyberattack one of the biggest in history. The company’s handling of the breach came under intense scrutiny, resulting in the resignation of CEO Richard Smith in September 2017 amid the turmoil. He wasn’t the first or the last casualty.

Best Practices for Micro-Services Management, Traceability and Visualization

Speaker: Robert Starmer, Cloud Advisor, Founding Partner at Kumulus Technologies

Moving to micro-services, or even working with distributed applications in a traditional environment, brings with it a host of interactions that are often difficult to understand. This session will provide an overview of service mesh, a review of the Istio service mesh itself, and dive into best practices and integration models for integrating the traceability model into a distributed application.

Is Your Organization Customer Centric?

CEB IT

Gartner predicts that, by 2020, poor customer experiences will destroy 30% of digital business projects. Will yours be one of them? What does it mean to be customer centric?

7 Common Mistakes in Enterprise Blockchain Projects

CEB IT

Blockchain is often hyped as the next big thing in emerging technologies. But the reality is the majority of proofs of concept fail to get beyond the initial experimentation phase. . The good news is that CIOs can learn from early failures and avoid common mistakes. As the technology slides into the Trough of Disillusionment on the Gartner Hype Cycle, it’s vital that CIOs avoid pitfalls that can lead to disappointment and failure in enterprise blockchain projects.

9 Steps to Successful Functional Strategic Planning

CEB IT

In the 2019 Gartner Strategy Agenda Poll, 60% of corporate strategists cite slow strategy execution as their biggest challenge for the year. The objective sounds simple enough: Define the organization’s strategy and make resource-allocation decisions to pursue it. So what goes wrong? . The problem — paradoxically — is that many organizations lack a coherent plan for their strategic planning that properly translates lofty enterprise goals into functional objectives.

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CIO Agenda 2019: Take a Hard and Soft Approach to Cybersecurity

CEB IT

Ninety-five percent of CIOs expect cybersecurity threats to increase and impact their organizations. In most organizations, the CIO is accountable for cybersecurity. But the IT organization alone can’t provide it.

How to Succeed as a New Technology General Manager

CEB IT

General managers transitioning to new roles must work within these realities: . Being a trusted member of the senior leadership team and involved in strategic business decisions . Representing the external environment as well as customers and their needs in company strategies and plans. Balancing responsibilities and accountabilities and establishing relationships to deliver on promises . Understanding the organization and inner connections and preparing for current and future needs .

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The CIO’s Guide to Artificial Intelligence

CEB IT

A chatbot that answers consumers’ questions and directs them to the appropriate place or person is a common example of artificial intelligence (AI), and one most people have experienced personally. But it’s just one way to apply AI technologies.

A CIO’s Roadmap for Culture Change [Infographic]

CEB IT

Today’s culture ch ange programs lack the flexibility needed to enable strategic business change. To aid transformation CIOs and IT leaders need to develop a culture change journey roadmap in 9 steps. swg_ad id="17991"].

Gartner Top 10 Security Projects for 2019

CEB IT

When George took over as the CISO of a retail company, IT security was relatively simple. But as the organization has grown — adding online ordering, more employees and a host of cloud-based platforms and technology to support digital business across the organization — so have the security vulnerabilities. Plus, increased attacks and phishing attempts make it difficult to know what security projects to focus on and where to get the most ROI.

Keep Business Strategy Current as Conditions Change

CEB IT

Digital business moves so quickly that CIOs often find their tried-and-true methods of creating and updating strategy no longer applies. The pace of change renders priorities obsolete as customer needs shift, internal capabilities grow and competitive pressures mount. .

Gartner Keynote: Leverage Automation for Modern Security

CEB IT

When Amy, the CISO of a healthcare provider, looked at cloud security across the enterprise, she realized the default access control models were creating a variety of access issues. BeWell’s infrastructure as a service (IaaS) providers defaulted to a secure state, allowing only the owner access. On the flip side, software as a service ( SaaS ) providers defaulted to totally open access.

How Governments Can Unlock Blockchain’s Potential

CEB IT

Blockchain technology continues to be the subject of intense interest and experimentation in all industries, particularly in government. However, the endless enthusiasm for blockchain has subsided, replaced with a greater sense of realism informed by experience. In 2018, two-thirds of governments were actively interested in blockchain, and 10% of governments were actually doing something with it. That picture changed in 2019.

10 CIO Resolutions for 2019

CEB IT

It’s the beginning of a new year — the time for CIOs to take stock of their personal development goals for 2019.

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CIO Power Politics: The Key to Correcting in Public

CEB IT

The general rule for management is “Correct in private, praise in public.” But in larger meeting or gatherings, waiting to correct a behavior can make it seem acceptable to the group.

Technology CEOs: Create Valuable Buyer Urgency for Shorter Sales Cycles

CEB IT

A buying team at a large manufacturing company saw sales pitches from two different vendors selling similar automation products. The first delivered a solid pitch outlining key product benefits and ended by offering a discount if the company bought by the end of the quarter.

CEOs Look for Growth Opportunities in 2019 CEO Survey

CEB IT

In late 2018, a CEO called together her leadership team to discuss strategies and focuses for the upcoming year.

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