TM Forum

Defining intent-driven service fulfillment in autonomous networks

TM Forum

Intent-based networking has entered the spotlight as network operators recognize they must master substantial network complexity with sophisticated automation if they want to create, deliver, and sustain services, especially in cloud-native network environments like standalone 5G.

How AIOps-enabled automation will deliver the dark operations center

TM Forum

Traditionally, a telecoms Operations Center has been a place where engineers have listened to the heartbeat of the network and its services, with the objective of observing irregularities and correcting them.


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Spur Innovation with an Open and Intelligent Digital Transformation 2.0 Platform

TM Forum

However, the traditional business and business models of Communications Service Providers (CSPs) are facing many uncertainties, especially during the coronavirus pandemic.

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Colt’s VP of Strategy: Why CSPs need to partner with hyperscalers

TM Forum

Half of enterprises anticipate they will make their biggest spend on the cloud over the next 24 months according to Colt’s. third annual survey of technology and business leaders.

Expert Insights to Establish a Thriving Supply Chain in 2023

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? In this webinar, you’ll gain actionable insights from Olivia Montgomery as she walks us through Capterra’s extensive research on how businesses - notably small and midsize businesses - are addressing supply chain challenges in 2023.

Colt’s VP of Strategy: Why CSPs need to partner with hyperscalers

TM Forum

Half of enterprises anticipate they will make their biggest spend on the cloud over the next 24 months according to Colt’s. third annual survey of technology and business leaders.

Sector-specific autonomous 5G cloud networks are key to digital transformation

TM Forum

But despite the many glittering examples of transformative 5G solutions, achieving critical mass for any sector depends on how readily their ecosystem can support it.

Build for the future: using ODA components to create a plug-and-play architecture

TM Forum

Communications service providers (CSPs) are under tremendous pressure to simultaneously cut costs, deploy 5G and overhaul service delivery while their revenue and growth continue to stagnate.

Unleashing creativity with the programmable telco

TM Forum

Defining the programmable telco. A programmable network (or a software-defined network) separates the network architecture from the software that controls network devices and services and exposes network services and capabilities through standards-based APIs.

Lumen imagines ‘what if’ to transform into a techco

TM Forum

Lumen Technologies believes the future lies in becoming a platform provider and techco.

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Orange's CTO spells out need for network API collaboration

TM Forum

Laurent Leboucher, CTO of Orange, spoke at DTTW 2022 about his ambitions to transform the way the communications service provider (CSP) operates networks and delivers services, as well as some of the challenges that network transformation poses.

Live Demo: Supercharge Your Month-End Close

Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem

Automation generally supercharges any process and brings its value to the forefront. See how infusing automation like ART (a unique month-end close solution) into your close can get you to the next level of closing. We will share a live demo of SkyStem's solution, ART, and share the key elements of month-end close automation.

Network slicing gains handset support but hurdles remain

TM Forum

Network slicing looks to have moved a little closer to commercial reality for communications service providers (CSPs) with successful Android handset trials. Nonetheless, hurdles to garnering serious revenues from network slicing remain.

Will 5G trial be a game-changer for satellite connectivity?

TM Forum

Ericsson, Qualcomm and Thales have teamed up to test whether a network of low earth-orbiting satellites will be able to provide connectivity to 5G devices worldwide.

Why partner on-boarding needs a hybrid integration platform (HIP)

TM Forum

Digital transformation programs that focus principally on desired high-level benefits can risk overlooking integration, which is a major, pivotal element of digitalization. The post Why partner on-boarding needs a hybrid integration platform (HIP) appeared first on TM Forum Inform.

DTW 2022: TM Forum launches new inclusion and diversity benchmark

TM Forum

TM Forum has launched. a new inclusion and diversity benchmarking tool. to help technology companies create working cultures that will retain and attract key digital skills. Called the Inclusion and Diversity Score (IDS), the benchmarking tool was co-created by TM Forum members.

Dialog Axiata boosts customer experience with data-driven network upgrade

TM Forum

As the pandemic brought significant changes to customer behavior and restrictions on traveling, Dialog Axiata used predictive analytics and a data-driven approach to prioritize network upgrades.

The Top 5 Business Outcomes Companies Can Achieve From Monitoring Consolidation

In this eBook, learn what the top five business outcomes are that organizations see when leveraging Datadog's end-to-end monitoring tool.

New app connects Openserve to the customer

TM Forum

Openserve launched a first-of-its-kind wholesale connectivity app to provide self service capabilities to customers on its broadband network while creating a direct channel for consumers to engage and enhance their experience.

Developing scalable 5G services at the edge through unified resource management and new service operations

TM Forum

By 2021, China Mobile had built about 1,000 sets of MEC devices and will add another 700 in 2022. Already its 5G edge network is the largest in the world.

A Week in Telecoms: Telstra-Microsoft deal, China’s national cloud, standalone 5G

TM Forum

Telstra and Microsoft have signed a five-year deal that will make the operator Microsoft’s largest supplier of fiber capacity in Australia.

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Is Malaysia’s 5G wholesale network business model a blueprint for success?

TM Forum

Digital Nasional Bhd (DNB) explains plans to provide 5G ‘RAN-as a-service’ to Malaysia's communications service providers (CSPs). The post Is Malaysia’s 5G wholesale network business model a blueprint for success? appeared first on TM Forum Inform.

5 Elements for Building a World-Class Agent Coaching Program

Speaker: Francoise Tourniaire - Founder of FT Works and Omid Razavi - Chief Advocacy Officer at SupportLogic

In this presentation, we will discuss the five elements of building a real-time coaching program using AI-infused workflows that will allow managers and agents to continuously engage and drive more constructive dialogue, resulting in reduced agent burnout and increased employee satisfaction and retention.

How do CSPs see their future?

TM Forum

In our recent Digital Transformation Tracker 6, we asked CSPs how optimistic they are about the future and what kind of service providers they aspire to become.


A week in telecoms: Rakuten expands, Nokia growth and high-altitude communications

TM Forum

Rakuten is expanding in India with the opening of a new Global Innovation Lab. It will be home to testing of its entire network architecture in a simulated environment, from radio access network (RAN) to Core to transport, as well as demonstrations of its Symworld platform.

Six things you need to know about enterprise 5G

TM Forum

5G is key to industrial transformation but 5G providers must boost levels of ambition and confidence among their enterprise customers. The post Six things you need to know about enterprise 5G appeared first on TM Forum Inform. Member blogs Open Digital Ecosystems 5G B2B enterprise

Autonomous Networks: Empowering digital transformation – from strategy to implementation

TM Forum

The last year has witnessed unprecedented development in the autonomous networks (AN) field. So in TM Forum's. fourth annual white paper on AN. , we draw on the expertise and real-world experience of TM Forum's global membership to examine the latest AN trends, achievements and best practices.

Supply Chain Strategy (And Why Yours Isn't Working)

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is here to walk you through the future of supply chain strategy, and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new supply chain strategy in this post-pandemic era of uncertainty.

Telefónica and Ericsson demo automated end-to-end network slicing

TM Forum

Telefónica moved closer to zero-touch operations in a demonstration with Ericsson of automated end-to-end network slicing based on 5G SA. The post Telefónica and Ericsson demo automated end-to-end network slicing appeared first on TM Forum Inform.

My sustainability story: Telenor looks to renewable energy and network efficiency

TM Forum

When it comes to reducing greenhouse gas (GHG) emissions from its operations, Norwegian operator Telenor is clear about what needs to be done. But the answer - sourcing renewable electricity - is not straightforward in all geographies.

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Optimizing network investments and operational processes

TM Forum

Realizing maximum return on network investment is of course the aim of all CSPs, but there are seldom processes and solutions in place to make this ambition a reality through the phases of planning, deployment, operation and maintenance.

Does TIM separation point to a wider trend?

TM Forum

Italy’s TIM has outlined its plans for splitting its company into a NetCo to provide fixed national and international wholesale network infrastructure, and a ServiceCo for its consumer and enterprise services and its Brazilian business. But the move raises questions.

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Modernizing Workloads with the Cloud: How to Improve Performance & Reduce Costs

In this eBook, you’ll learn how to migrate workloads to Azure and optimize performance for your serverless and containerized applications in Azure.

What are the revenue trends for new services?

TM Forum

Our last benchmark research showed that the most promising B2B services include security, IoT and cloud, with double-digit percentage growth possible for each. Is this still the case? Or have trends changed in the last year?

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5G investment choices point to industry challenges

TM Forum

New figures from the Global mobile Suppliers Association (GSA) show relatively few communications service providers (CSPs) are investing in 5G standalone (SA) compared to 5G overall. And it says a lot about the challenges facing operators today. .

Axiata, Vodafone and Jio run on Open Digital Architecture

TM Forum

Axiata, Jio and Vodafone have demonstrated their commitment to TM Forum’s. Open Digital Architecture. ODA) and become the first communications service providers in the world to achieve TM Forum’s new. Running on ODA. status.

My API Story: Extending the power of digital access

TM Forum

Joffey Chandy, Business Unit Head, Telecom and Public Sector, Torry Harris Integration Solutions describes how Tory Harris is using TM Forum Open APIs to promote BSS interoperability across different industry players and to accelerate low-cost integration.

Gain a Competitive Edge: The Importance of a Supplier Diversity Program

Speaker: Rod Robinson, SVP of the Supplier Diversity Practice, Insight Sourcing Group

In this exclusive webinar, Rod Robinson, SVP of the Supplier Diversity Practice Lead & Center of Excellence at Insight Sourcing Group, dives into the key benefits corporations are seeing emerge from their supplier diversity programs, and how you can gain unique competitive advantages with a supplier diversity program of your own.

DTW 2022: Catalyst Awards celebrate excellence in innovation

TM Forum

On the last day of Digital Transformation World in the Bella Center in Copenhagen, TM Forum’s 2022 Catalyst awards honored the outstanding achievements of teams working on innovative solutions to some of the biggest challenges facing the industry and broader society.

Price of energy motivates CFOs to embrace green alternatives at KPN and Orange Poland

TM Forum

Money talks – and that might just help the climate crisis, according to executives from KPN and Orange Poland who spoke at Digital Transformation World in Copenhagen on Thursday.

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DTW 2022 podcast: Omdia's Roz Roseboro on what's changed in three years

TM Forum

Roz Roseboro, principal analyst, Omdia and Mark Newman, chief analyst, TM Forum took time out from DTW 2022 to dissect what's happening on the show floor, including the softwarization of networks, how AI is being used to solve business problems and how the industry how the industry is getting better at measuring success.

DTW 2022: Axiata CIO Anthony Rodrigo on lessons learned while building an API marketplace

TM Forum

Axiata Group, a leading telecommunications group in Asia with operations serving 350 million subscribers in 11 countries, has learned from its mistakes in launching an API marketplace aimed at small businesses, according to the company’s Group Chief Information Officer Anthony Rodrigo.

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Prioritizing Customer Experience Using SLIs & SLOs: A Case Study from The Telegraph

Service Level Indicators (SLIs) and Service Level Objectives (SLOs) are a key pillar of Site Reliability Engineering (SRE) and are the principal tool for eliminating needless alerts and focusing on what really matters to the business.