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What are the emerging B2B hotspots for telcos?

TM Forum

Yet no killer B2B application has emerged to give CSPs immediate and sustained business growth. The industry idiom of increased agility and flexibility can be translated as the need to quickly and easily be able to pivot from the core service model of providing communications packages to also providing other adjacent products and services.

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ServiceNow, CSPs discuss transforming B2B customer experience

TM Forum

Communication service providers (CSPs) are keen to crack the B2B market beyond selling connectivity. The best way to understand how CSPs are transforming their B2B customer experience is to look at what’s motivating them to transform in the first place. Deutsche Telekom merges companies. One product at a time.

B2B 130
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How NaaS deployment is shaping up

TM Forum

To date, communications service providers’ (CSPs’) implementations of network-as-a-service (NaaS) have focused on increasing efficiency and agility in business and operations while improving business customers’ service experience. Early examples focus on SD-WAN. TELUS eyes nearly $1 billion in new revenue.

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