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New CIO appointments in India, 2022

CIO Business Intelligence

Prior to joining Apollo Tyres, he spent 13 years at Unilever, where he managed the IT infrastructure of Unilever’s largest shared support centre and enterprise and technology solutions outsourcing facility in Bangalore. Nitin Mittal joins Zee Entertainment Enterprises. Anup Purohit moves from Yes Bank to Wipro. April 2021.

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6 trends fueling the rise of self-service IT

CIO Business Intelligence

Self-service IT solutions have cemented their place in the enterprise as a means for enabling employees to resolve IT issues on their own rather than contacting an IT representative. AI-enhanced self-service IT promises to help enterprises reduce manual support workloads and repetitive tasks.

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