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5 questions CIOs must ask after Southwest Airlines’ failure

CIO Business Intelligence

The last thing any CIO wants is to experience catastrophic operational issues during a peak season, but that’s exactly what executives at Southwest Airlines faced last week. 19-28 far exceeded any other airlines’ operational impacts. Even before the blizzard hit, Southwest Airlines CEO Bob Jordan acknowledged on Nov.

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ZeroAvia and Alaska Airlines unveil turboprop that could become largest green aircraft to take flight

GeekWire

Alaska Airlines has provided ZeroAvia with a Dash 8 Q400 regional turboprop to test out its hydrogen-powered electric propulsion system. The plane is now emblazoned with ZeroAvia navy and sky blue graphics and Alaska Airlines’ name on the tail. on Monday at which the airline gave the keys to a Dash 8 Q400 to ZeroAvia.

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CIOs Struggle To Keep Their Airlines In The Air

The Accidental Successful CIO

Airlines run on their IT systems and CIOs have to keep these running. However, when it comes to airlines, their CIOs are spending their time thinking about more practical things like just exactly how to go about keeping their critical IT systems up and running. The Challenge Of Running An Airline. Image Credit: Job Garcia.

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The airline industry is ditching change fees because it’s desperate for people to fly

The Verge

American Airlines and Delta Air Lines both said they would permanently eliminate fees associated with changing or canceling a flight. The news comes less than a day after United Airlines first announced a permanent end to its change fee policy. The major airlines were hit with historic losses this past quarter.

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EasyJet faces £18 billion class-action lawsuit over data breach

CTOvision

UK budget airline easyJet is facing an £18 billion class-action lawsuit filed on behalf of customers impacted by a recently-disclosed data breach. Made public on May 19, easyJet said that information […].

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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO Business Intelligence

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

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Seattle-area county reveals plans for ‘world leading’ sustainable aviation fuel R&D center

GeekWire

million in the state’s transportation budget to get the project rolling. The state’s Legislature is likely to vote on the transportation budget in the next few weeks. Seattle-based Alaska Airlines announced a program in August allowing corporate customers to pay for sustainable fuel credits to reduce their carbon emissions.

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