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8 big IT failures of 2023

CIO Business Intelligence

Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems. Probably the worst IT airline disaster of 2023 came on the government side, however.

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The jobs Americans want

Vox

The number of people getting realtor’s licenses and joining realtors’ associations is way up since the pandemic,” Julia Pollak, chief economist at the job site ZipRecruiter, said. The rise in interest for jobs as airline pilots and flight attendants coincides with the return to travel and a bit of chaos in the air travel industry.

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Strategic positioning in the flow economy: 3 action steps

Trends in the Living Networks

Walk into a youth hostel or budget hotel in any exotic country around the world, and you’re more than likely to see someone reading a guidebook from Lonely Planet, the dominant global brand in budget travel. American Airlines was a very early leader in redefining its participation in the emerging information flows in the economy.

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If it is always “Day 1” at Amazon, it is Day 10 in Government

Chief Seattle Greek Blog

Try getting a driver’s license or not paying your taxes. The ugly episode where United Airlines recently had police drag a customer off a plane is a one example. Mistakes such as a $43 million budget overrun for the City of Seattle’s utility billing system make headlines and are featured on the 11:00 PM news. Government cannot.