Tech Moves: WTIA elects new board leadership; Adriane Brown joins American Airlines board

GeekWire

Seattle venture capitalist Adriane Brown is joining the board of American Airlines Group, one of the largest airlines in the world. Reynolds is now chief scientist, developing the startup’s millimeter-wave sensing and imaging technologies.

Cost-Cutting and Technology Investments in the Airline Industry

Perficient Data & Analytics

Fuel costs – the number-one non-labor expense for airlines – can only be hedged to the degree the petroleum market allows and that is by and large outside the control of airlines. Rolled out a new system-wide Customer Solutions Desk with a dedicated team to develop creative solutions that help customers reach their final destinations when their travel plans don’t go as expected. Southwest was another airline that gave $1,000 to employees.

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Airline CIOs Show How To Move From The Old To The New

The Accidental Successful CIO

Combining airlines can teach CIO some lessons Image Credit: Luke Ma. Just imagine if you were handed the additional responsibility of creating a plan to merge the IT operations of two large airlines. In late 2013 American Airlines announced that it was buying US Airways. Both of these firms were very large and each of them had developed their own IT infrastructure to handle such tasks as keeping track of frequent flier programs and allowing reservations to be made.

American Airlines Adopts Public Cloud Computing

Cloud Musings

Just like Americas aging physical infrastructure, the airlines are suffering from years of minimal investment in their information technology. This critical failure has been highlighted by a number of newsworthy incidents including: · Delta, April 4, 2017 - Following storms that affected its Atlanta hub, Delta's crew-scheduling systems failed, causing days of operational issues for the airline. 23, 2017 - An outage at JetBlue forced the airline to check in passengers manually in Ft.

What Exactly The Heck Are Prescriptive Analytics?

Forrester IT

american airlines. Analytics Application Development Prescriptive Analytics american airlinesPrescriptive analytics is about using data and analytics to improve decisions and therefore the effectiveness of actions. Isn't that what all analytics should be about? A hearty "yes" to that because, if analytics does not lead to more informed decisions and more effective actions, then why do it at all?

‘Developers, developers, developers!’ Ballmer and Sinofsky talk Microsoft, memes, more in Clubhouse

GeekWire

And so one of the ones I want to ask about, because I know folks want to hear about, is ‘developers, developers, developers.'” There was no question the thing that established the PC was the set of work that developers did on top of the platform.

Cyber Security in Aviation

CTOvision

Moderator Bob Gourley , Partner of Cognitio and publisher of CTOvision.com and ThreatBrief.com , discussed this topic with panelists Axel Jahn , Managing Director, VP Business Development Connectivity at Zodiac Aerospace; Andy Beers , Director, Aeronautical Sales for the Americas at Cobham SATCOM; and Vinit Duggal , Director and Chief Information Security Officer at Intelsat. Airline to Award Hackers for Finding Hidden Bugs (chinatopix.com).

Virtual reality simulation helps KLM engineers escape in an emergency

Computer Weekly

Dutch airline KLM develops virtual reality simulation to show engineers what happens if the maintenance hanger catches fire

Aircraft Cybersecurity: New Report About the FAA

SecureWorld News

In an interview at our own SecureWorld Cincinnati conference, Deneen DeFiore, former VP & CISO at GE Aviation and current CISO at United Airlines, discussed the importance of cybersecurity and aviation. Featured Risk Management Cybersecurity Airline Security Original Content

Two Ways That Customer Service Organizations Use To Build Emotional Connections

Forrester IT

Take the example of Delta Air Lines and how the airline supports customers when they receive notice about a cancelled flight. saving the customer valuable time, and making him or her feel like the airline has their best interests in mind. Application DevelopmentToday customers use self-service for straightforward interactions, leaving complex issues like account closure or claims disputes for a phone conversation.

Insights-Driven Businesses Will Make $1.2 Trillion In 2020. Wanna Join Them?

Forrester IT

Earn the best on-time arrival of any major airline by measuring when the airplane door closes -- and everything leading up to it. Alaska Airlines does. Application DevelopmentYou can't win, serve, and retain powerful customers without being insights-driven. It's one of the principles of customer obsession: customer-led, insights-driven, fast, and connected. So what does it mean to be insights-driven?

Two Technologies That Customer Service Organizations Use To Build Emotional Connections

Forrester IT

Take the example of Delta Air Lines and how the airline supports customers when they receive notice about a cancelled flight. saving the customer valuable time, and making him or her feel like the airline has their best interests in mind. Application DevelopmentToday customers use self-service for straightforward interactions, leaving complex issues like account closure or claims disputes for a phone conversation.

Dozens of Boeing 777 planes grounded in US and Japan after engine failure

The Verge

Airlines in Japan and the US have grounded dozens of Boeing 777 aircraft after the dramatic engine failure that United Airlines flight 328 experienced over Denver this weekend. Image: Hayden Smith / speedbird5280 (Instagram).

Boeing’s 737 Max is back in service

The Verge

Brazil’s Gol Airlines was the first in the world to put paying customers on the plane again since the Federal Aviation Administration approved its return to flight in November. Other airlines are getting ready to bring the plane back into their fleets, too.

Gogo is trying to sell its commercial in-flight internet business

The Verge

In-flight internet provider Gogo is trying to sell its commercial airline business as it continues to lose money during the COVID-19 pandemic, the company announced on Monday.

Customer Service Trouble: Changing Flights on Continental - Social.

Social, Agile and Transformation

I cover topics for Technologists from CIOs to Developers - agile development, agile portfolio management, leadership, business intelligence, big data, startups, social networking, SaaS, content management, media, enterprise 2.0 Folks, thats exactly what I saw last Thursday night when I flied from Newark to Charlotte on Continental Airlines. agile software development. (56). offshore development. (6). software development. (51). web development. (12).

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FAA and Boeing manipulated 737 Max tests during recertification

The Verge

The FAA is also accused of retaliating against whistleblowers, possibly obstructing the Office of the Inspector General’s investigation into the crashes, failing to hold senior managers accountable, and allowing Southwest Airlines to operate dozens of improperly certified planes. Developing

Cloudflare has a new plan to fight bots — and climate change

CTOvision

Bots are notorious for scraping websites and abusing developer access to download gobs of user data. All too often bots try to game the system by scraping concert or airline […]. Cloudflare is ratcheting up its fight against bots with a new “fight mode,” which it says will frustrate and disincentivize bot operators from their malicious activity.

Solve The Digital Transformation Puzzle

Forrester's Customer Insights

Southwest Airlines FTD AARP Stumped? application development & delivery artificial intelligence (AI) customer journey mapping digital business digital transformationWhat do the following companies have in common? They’ve all made significant progress on digital transformation. And they aren’t alone in undertaking these initiatives. You’ve heard the term “digital transformation” quite a bit over the last few years. But it can be a puzzle.

Fed Tech Roundup September 23

CTOvision

NASA Developed Technology Aims to Save Commercial Airlines Fuel, Time. The following are some of the hot topics in the federal technology ecosystem (from FedTechTicker.com and TopTechTicker.com ): Fed Tech Ticker. HHS Focuses on Flexibility in New Health IT Plan - Nextgov. Federal Cybersecurity Second Only to Finance Industry, New Report Says - Nextgov. Four years on, Army common operating environment takes shape - FCW.com. Taking the 'cyber' out of security - GCN.com.

Tech Moves: AWS names first head of space policy; WeWork Labs leader joins Alexa Fund; Moz co-founder leaves board

GeekWire

Among recent advancements, AWS recently unveiled an Aerospace and Satellite Solutions business segment devoted to developing data infrastructure and cloud services for the industry. Hyde previously spent six years at Alaska Airlines as managing director for community relations.

Passwords Are Ruining the Web

Phil Windley

To add insult to injury, the ceremony will be just different enough at every site you visit that you really don't develop much muscle memory for it. And some things, like airline boarding passes, just work much better on mobile.

Gogo sells commercial in-flight internet business to bankrupt satellite provider

The Verge

Gogo, the in-flight internet provider, has found a buyer for its commercial airline business. The commercial airline business will remain independent and headquartered in Chicago, the companies said.

Tibco: Business intelligence and analytics provider

CTOvision

All indications are that Tibco will continue to innovate in this space, both by their own internal development and by acquisition. Their solutions have been applied across multiple industries, with use cases and reference architectures available for Airlines, Banking, Capital Markets, Government, Healthcare, Insurance, Life Sciences, Logistics, Manufacturing, Oil and Gas, Rail, Retail, Telecommunications and Utilities. Bob Gourley.

Year in Aerospace: The comeback begins for Boeing and for American spaceflight

GeekWire

An American Airlines 737 MAX 8 jet takes off on a test flight from Dallas-Fort Worth to Tulsa, Okla., American Airlines Photo). Boeing had to revamp the system and rework pilot training routines in cooperation with airlines.

Tibco: Business intelligence and analytics provider

CTOvision

All indications are that Tibco will continue to innovate in this space, both by their own internal development and by acquisition. Their solutions have been applied across multiple industries, with use cases and reference architectures available for Airlines, Banking, Capital Markets, Government, Healthcare, Insurance, Life Sciences, Logistics, Manufacturing, Oil and Gas, Rail, Retail, Telecommunications and Utilities. Research Team.

How CIOs Design for the Everything Customer

CEB IT

Develop a multi-experience mindset and platform to drive the enterprise forward on its path to growth with the everything customer. To bridge this gap, Scheibenrief encouraged CIOs to develop a multi-experience mindset and platform to drive the enterprise forward on its path to growth with the everything customer.

Bill Gates boosts his backing for ZeroAvia hybrid aviation venture — and for Biden’s energy plan

GeekWire

Artwork shows a commercial airliner with a hydrogen-electric powertrain. To serve that market, the company is kicking off a development program for a 2-megawatt powertrain. based MagniX announced a partnership with Universal Hydrogen to develop the powertrain.

Gates and Bezos-backed clean energy funds help power startup building hydrogen-fueled aircraft

GeekWire

The California-based company said Wednesday it is using the money to accelerate the development of its hydrogen-electric powertrain to help with the transition to zero-emission commercial aircraft. (Instagram photo via @ZeroAvia ).

Corporate IT: Five Trends for 2017

CEB IT

From projects to products : Two-thirds of IT functions will begin to change their operating models in 2017, moving from a focus on funding and delivering projects, to a model that aligns funding, development resources, and ongoing management support around a set of enduring product lines. IT risk management gets real : In 2016 technology outages left a number of airlines, banks, and others temporarily unable to operate their businesses.

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Virgin Galactic, start-up Boom tout supersonic passenger jet

Network World

Boom this week showed off its XB-1 Supersonic Demonstrator, or Baby Boom, a subscale prototype of what is to be the Boom supersonic passenger airliner which Boom says will be “the world’s first independently developed supersonic jet and the fastest civil aircraft ever made.” Supersonic travel may indeed become a reality (again) if Sir Richard Branson’s Virgin group and start-up Boom Supersonic have their way.

Ciara joins board of Seattle startup Amperity to help guide corporate social responsibility efforts

GeekWire

“She challenges us to think differently about our role in helping brands develop consumer trust, and how our technology can make a positive impact in people’s lives.”. Seattle singer, entertainer, entrepreneur Ciara. Photo courtesy of Amperity).

Välkommen till Stockholm – An AWS Region is coming to the Nordics

All Things Distributed

We have also added teams in the Nordics to help customers of all sizes as they move to AWS, including account managers, solutions architects, business developers, partner managers, professional services consultants, technology evangelists, start-up community developers, and more. Icelandic low-cost airline carrier WOW air is using AWS for its Internet-facing IT infrastructure, including its booking engine, development platforms, and web servers.

Redfin agrees to acquire RentPath for $608 million, owner of Rentals.com, Rent.com and ApartmentGuide

GeekWire

He’s also a board member at Alaska Airlines. Developing story. Redfin CEO Glenn Kelman at the 2018 GeekWire Summit. Photo by Dan DeLong for GeekWire).

Fed Tech News Roundup

CTOvision

All three executives will now have greater responsibility over the technological development. The following are some of the hot topics in the federal technology ecosystem: Senate advances secret plan forcing Internet services to report terror activity Ars Technica (Today) - Legislation modeled on 2008 law requiring Internet companies to report child porn.The legislation, approved 15-0 in a closed-door hearing, remains "classified." The relevant text is contained in the 2016 intelligence.

Everything you need to know about vaccine passports

Vox

That New York has spent months developing the Excelsior Pass shows some states didn’t expect the federal government to take the lead on key aspects of the country’s pandemic response. The airline doesn’t necessarily want to have your vaccination record,” explains J.P.

‘As good as it gets’: Moderna’s COVID-19 vaccine, which got its start in Seattle, is 94.5% effective

GeekWire

Moderna CEO Stéphane Bancel called it a “pivotal moment in the development of our COVID-19 vaccine candidate.” Shares of United Airlines and Uber rose, while Zoom and Peloton fell. Biotech giant Moderna on Monday announced that its COVID-19 vaccine was 94.5%

Building Identity Systems on the Sovrin Network

Phil Windley

Airline or train ticket. Airline Tickets —Airline tickets are a special kind of credential that is purchased. billion airline passengers in 2017. These workflows, with built-in value exchange, can be developed on the identity metasystem.

Bezos and the Bills (a.k.a., the three B’s): A Seattle Business Story

GeekWire

The companies that the “three B’s” developed are world-beaters: Boeing, Microsoft and Amazon. The conglomerate that Bill Boeing built included United Airlines (transportation), Pratt and Whitney (aircraft engines) and, of course, the Boeing Co.

6 Predictions on How AI Will Advance in 2018

Perficient - Digital Transformation

Credit Card companies, hotels, and airlines constantly send me emails with special experiences suggesting that I would really enjoy a wine tasting (don’t imbibe) or should attend a Taylor Swift concerts (I was born in the 80’s…). Alistair Cole has another example that’s interesting: Airbnb has a track-record of innovation and has recently turned its attention to developing tools that streamline the design process.

Boeing and FAA start first test flights of 737 Max since deadly crashes

The Verge

Boeing developed MCAS to counteract this. The second crash happened in March 2019 when Ethiopian Airlines Flight 302 crashed six minutes after taking off for Kenya, killing 157 people. Photo by Stephen Brashear/Getty Images.

Analysis: US, Australia social network usage flat, New Zealand now the world’s biggest user of social networks?

Trends in the Living Networks

Air New Zealand ran its first Social Media Breakfast in July last year with Randi Zuckerberg as key speaker , with the exceptional success of the event leading the airline to continue the series with the second breakfast next week. While Air New Zealand is the 36th largest airline in the world, it ranks 6th in its social media presence. However the breadth of social media penetration is continuing to increase even in developed countries.

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4 Ways Healthcare Tech is Helping in Tackling Coronavirus

Galido

We now have access to technology that was either non-existent or poorly developed by 2003, which is more widespread and affordable. In that context, here are some developments in technology that can help us manage or prevent this or any future epidemic. It accomplished the feat of accurate prediction by surfing through volumes of information about news reports, airline data, and animal diseases from several journals.