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CIOs Struggle To Keep Their Airlines In The Air

The Accidental Successful CIO

Airlines run on their IT systems and CIOs have to keep these running. When we think about the person who has the CIO job, we think of someone who spends their time thinking about the importance of information technology including such things as cloud computing, building new data centers, and the arrival of the internet of things.

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What it was like to fly — and land — in Alaska Airlines’ first commercial 737-MAX 9 flight

GeekWire

Sunrise as viewed from the Alaska Airlines Flight 482 in Seattle on a 737-MAX 9 flight, with Mount Rainier and an Amazon Prime cargo jet in the distance. As the first airline to bet on the 737 MAX’s return to service , Alaska has thrown its support behind Boeing, which manufactures planes in Everett and Renton, Wash. “We

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What Can A CIO Do About The Problem Of Airline Overbooking?

The Accidental Successful CIO

Times have been tough for United airlines in the past. A bit before that the airline had had to delay 500 of their flights because of a second glitch in two weeks of the computer systems that run the airline. Additionally, seat upgrades can be offered to those passengers who are a member of United’s rewards program.

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Mapping the progress of Air New Zealand’s digital rebuild

CIO Business Intelligence

As lean as things got, that time afforded the opportunity to rebuild by flipping the script: Air New Zealand was going to become a digital company that happened to be an airline, rather than an airline with a digital department. This is a chance to start practicing what an airline of the future could look like.

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Gogo sells commercial in-flight internet business to bankrupt satellite provider

The Verge

Gogo, the in-flight internet provider, has found a buyer for its commercial airline business. The bankruptcy was seen as a means for Intelsat to begin paying down its nearly $15 billion debt load while positioning itself to participate in a Federal Communications Commission spectrum clearing program , the company has said.

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Averting turbulence in the air

CIO Business Intelligence

The diversification of payment methods and gradual increase in the volume of online transactions have cast a spotlight on the need for payment security compliance within the airline industry. Since Erin has a limited budget, one of the first things she might do is go to the internet and browse through meta-search engines looking for a deal.

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8 big IT failures of 2023

CIO Business Intelligence

Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems. Probably the worst IT airline disaster of 2023 came on the government side, however.

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