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Network problems delay flights at two oneworld Alliance airlines

CIO Business Intelligence

IT problems struck flights at two oneworld Alliance member airlines this week, leading to delays and flight cancellations. Network equipment connecting internal and external systems at Japan Airlines (JAL) malfunctioned early on Dec. 26 after receiving a large amount of data from an external source, the company said.

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United Airlines gives employees the digital tools to make customers happy

CIO Business Intelligence

As CIO of United Airlines, Jason Birnbaum is laser focused on using technology and data to enable the company’s 86,000 employees to create as seamless a customer travel experience as possible. Their only option was to call the captain to call the network center to call the gate to get them to start checking bags.

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How Southwest’s CIO modernized the airline through turbulent times

CIO Business Intelligence

Taking the helm as CIO is a major transition for any IT leader, but Lauren Woods’ experience at Southwest Airlines stands apart. I ended up leaning on my partners in the business and learning so much from them about how our airline worked and what it was like on the operational side,” she says. “It

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Cybersecurity in Aviation: Rising Threats and Modernization Efforts

SecureWorld News

Most aviation processes are heavily digitized, and in the wake of new cyber threats, airlines and the broader sector must prioritize cybersecurity more than ever before. There has been an alarming surge in cyberattacks against airlines, airports, and air traffic management systems. With the aviation sector contributing $1.9

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Southwest’s Crisis Is A Lesson For Innovators

Forrester IT

Southwest Airline's 2022 holiday travel disaster happened because the airline became a victim of its own success. It failed to realize that the analysts, data and software requirements for maintaining its point-to-point network needed constant upgrading, preferring instead to return profits to shareholders via stock buy backs.

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dope.security puts a new spin on secure web gateways

Network World

dope.security is one of Network World’s 7 network security startups to watch for 2024. By performing security directly on the endpoint instead of routing traffic through stopover data centers, dope.security says its SWG can boost network performance fourfold. com , a site that discovers, analyzes, and ranks tech startups.

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Case in point: taking stock of the CrowdStrike outages

CIO Business Intelligence

In a lawsuit the airline filed in October, Delta claimed the faulty update was pushed out in an unsafe manner and CrowdStrike should pay for the losses. Delta alone had more than $500 million in losses as a result of crippled operations and thousands of flight cancellations and delays.

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