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Alaska Airlines launches investment arm to support goal of net-zero carbon emissions by 2040

GeekWire

Alaska Airlines on Monday announced the launch of Alaska Star Ventures to invest in new aviation technologies as part of the airline’s goal to reach net zero carbon emissions by 2040. Diana Birkett Rakow, Alaska’s vice president of public affairs and sustainability (PRNewsfoto/Alaska Airlines).

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Tech Moves: WTIA elects new board leadership; Adriane Brown joins American Airlines board

GeekWire

Seattle venture capitalist Adriane Brown is joining the board of American Airlines Group, one of the largest airlines in the world. Last year, use of the company’s software surged and it raised $30 million in funding. Adriane Brown. Axon Photo). Founded in 2009, ThoughtExchange is based in the small town of Rossland, B.C.

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8 big IT failures of 2023

CIO Business Intelligence

Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems. Probably the worst IT airline disaster of 2023 came on the government side, however.

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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO Business Intelligence

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

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Electronic bag tags are ready for take-off: Here’s what we learned on multiple flights with one

GeekWire

Alaska Airlines has made electronic bag tags available to elite Mileage Plan members, with a broader rollout planned in the first half of this year. Walking into Sea-Tac Airport for a Friday afternoon flight, I glanced smugly at the people huddled around the Alaska Airlines self-serve kiosks to print bag tags. Alaska is the first U.S.

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Seattle-area county reveals plans for ‘world leading’ sustainable aviation fuel R&D center

GeekWire

Seattle-based Alaska Airlines announced a program in August allowing corporate customers to pay for sustainable fuel credits to reduce their carbon emissions. The program is a partnership with WSU, Boeing and Microsoft and builds on a 2020 arrangement between the commercial airline and software company.

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Averting turbulence in the air

CIO Business Intelligence

The diversification of payment methods and gradual increase in the volume of online transactions have cast a spotlight on the need for payment security compliance within the airline industry. Understanding the business of the airline industry As previously mentioned, the revenue streams are becoming diversified in the airline sector.