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5 questions CIOs must ask after Southwest Airlines’ failure

CIO Business Intelligence

The last thing any CIO wants is to experience catastrophic operational issues during a peak season, but that’s exactly what executives at Southwest Airlines faced last week. 19-28 far exceeded any other airlines’ operational impacts. Even before the blizzard hit, Southwest Airlines CEO Bob Jordan acknowledged on Nov.

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CIO Lessons Learned from Southwest Airlines’ Winter Plight

Information Week

Severe weather and outdated software systems led to estimated $825M loss at airline, exposing operational risks that can arise if technology is not updated.

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Southwest’s Crisis Is A Lesson For Innovators

Forrester IT

Southwest Airline's 2022 holiday travel disaster happened because the airline became a victim of its own success. It failed to realize that the analysts, data and software requirements for maintaining its point-to-point network needed constant upgrading, preferring instead to return profits to shareholders via stock buy backs.

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Alaska Airlines launches investment arm to support goal of net-zero carbon emissions by 2040

GeekWire

Alaska Airlines on Monday announced the launch of Alaska Star Ventures to invest in new aviation technologies as part of the airline’s goal to reach net zero carbon emissions by 2040. Diana Birkett Rakow, Alaska’s vice president of public affairs and sustainability (PRNewsfoto/Alaska Airlines).

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Report details how Alaska Airlines is using AI to better map flight routes and save time and fuel

GeekWire

In a new story this week , Fortune reports on how Seattle-based Alaska Airlines is pioneering the use of software to better predict weather and air traffic and help flight planners map out routes. According to the report, the startup ended up working with Alaska because the airline was the most receptive to trialing the tech.

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American Airlines Is Giving Passengers Free In-Flight TikTok

Gizmodo

Passengers aboard American Airlines flights will soon have an in-flight entertainment option that’s not “La La Land, but you fall asleep 20 minutes in and don’t rewind it so now you’ll never really know the plot of that movie”: TikTok , which just became available for free in 30-minute increments. Read more.

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United Airlines Will Let iPhone Users Show Proof of Vaccination in the Apple Health App

Gizmodo

Flying during pandemic times just got a bit more convenient for iPhone users traveling on United Airlines. Read more.

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