Virtual reality simulation helps KLM engineers escape in an emergency
Computer Weekly
MARCH 6, 2017
Dutch airline KLM develops virtual reality simulation to show engineers what happens if the maintenance hanger catches fire
Seattle airport testing new tech to allow travelers to wait in virtual line for security screening
GeekWire
MAY 4, 2021
Seattle-Tacoma International Airport one of the first airports in North America to test a “virtual queuing” system. Called SEA Spot Saver , the free program is designed as a virtual queuing system to help people avoid standing in crowded security lines where social distancing is difficult. SEA Image). Where and how long?:
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Sign up for GeekWire’s first-ever virtual sports competition, raising money for nonprofits
GeekWire
JUNE 25, 2020
The countdown is on for GeekWire’s first-ever virtual sports competition: Geeks Gaming for Good. The three Rocket League players from the winning team also will receive round trip tickets on Alaska Airlines. Psyonix Image). Want to have some fun? And support a good cause? May the best team win!
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9 insights into the future of air travel in a post-coronavirus world
Trends in the Living Networks
APRIL 1, 2020
The airline industry will consolidate. As Warren Buffett has pointed out , airlines’ demand for capital is insatiable, and the capital many airlines will require to remain afloat in coming months and years will simply not be available. Virtual communication will become a bigger competitor to travel.
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Delta takes off with modernized blend of mainframes and cloud
CIO Business Intelligence
MARCH 13, 2023
When it comes to IT, Delta Airlines is climbing higher into the clouds even as it keeps its footing on solid ground. Delta’s foray into the cloud began in earnest about two years ago as the pandemic brought travel to a virtual halt, Cincera says. It has also been exploiting services aimed at enhancing customer service and experience.
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Boeing 747s still get critical updates via floppy disks
The Verge
AUGUST 11, 2020
The Register reports that security researchers at Pen Test Partners recently got access to a British Airways 747, after the airline decided to retire its fleet following a plummet in travel during the coronavirus pandemic. The tour is part of this year’s virtual Def Con conference, the US’ largest hacker conference. inch floppy disks.
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In Animal Crossing, holiday shopping is ‘Nook Friday,’ not Black Friday
The Verge
NOVEMBER 26, 2021
Today through November 30th (next Tuesday), some of our favorite virtual shopkeepers are having a “Nook Friday” sale in Animal Crossing: New Horizons (via Eurogamer ). You can check out our sister site Polygon ’s full guide to mailing gifts in ACNH , but the TL;DR is that you go to Dodo Airlines and interact with the card rack.
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Changing Times Cause CIOs To Change Their Priorities
The Accidental Successful CIO
JANUARY 6, 2021
Another example of a person with CIO job who did a pivot can be found at United Airlines. The airlines stopped every project it was working on in order to determine which were the most critical. At United Airlines their plans to deploy touchless kiosks were sped up and quickly deployed to airports.
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Accolade adds mental health support through Ginger partnership, citing growing national crisis
GeekWire
SEPTEMBER 17, 2020
Health benefits technology company Accolade says it will provide access to mental health support, including on-demand virtual therapy, in partnership with mental health service Ginger. Accolade, with headquarters in Seattle and Philadelphia, has customers including Comcast Cable, American Airlines, Lowe’s, and State Farm.
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5 ways AI is showing promise as a decision-maker
CIO Business Intelligence
NOVEMBER 20, 2023
Instead of waiting on hold or navigating through phone menus, customers can instantly get answers from a virtual agent that is far more engaging and knowledgeable than past generations of chatbots. Dynamic pricing Airlines, ride-sharing services, and online retailers have long used dynamic pricing to adjust to changing market conditions.
Top Technology News Ticker for 6 June 2016
CTOvision
JUNE 6, 2016
After acquisition by Google, Nest got "virtually unlimited budget", quadrupled employees, had no new products, caused constant bad PR, and may be for sale now (Ron Amadeo/Ars Technica). American Airlines signs contract with ViaSat for in-flight Wi-Fi on some of its planes, ending Gogo's exclusivity (Mike Freeman/Los Angeles Times).
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Geeks Gaming for Good: Avalara defeats Chef in a thrilling Rocket League championship
GeekWire
JULY 9, 2020
The Avalara team also raised an additional $840 for FareStart during the tournament, and donated their winning prize — three round trip tickets on Alaska Airlines — to the Seattle food-based nonprofit. Also, thanks to presenting sponsor Avalara and our partners at Virtual Sports for helping to make Geeks Gaming for Good for possible.
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Geeks Gaming for Good: What you need to know for GeekWire’s first-ever Rocket League tournament
GeekWire
JULY 7, 2020
Here’s everything you need to know to engage with this fun community event, presented by title sponsor Avalara in partnership with our coordinating partner Virtual Sports. You can also interact with friends and colleagues via AltSpaceVR , engaging in a virtual meetup of fans as you watch the tournament. Yes, absolutely.
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CIOs Discover That Dumb Technology Can’t Always Be Upgraded
The Accidental Successful CIO
JUNE 8, 2022
737 MAX airliners had to grapple with a hybrid of old and new technology , where a complex piece of software controls hydraulic pumps and motors similar to those used when Lyndon Johnson was president. Cyber-physical systems are “embedded in virtually all aspects of our lives at this point in time. Dealing With The Old And The New.
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IBM and AWS Create a Path to Modernization Via Industry-Specific Solutions
CIO Business Intelligence
OCTOBER 13, 2022
United Airlines took to the cloud to modernize its Revenue Management system to reduce costs, but also to land on a platform that didn’t limit its ability to apply modern revenue management processes. United’s Revenue Management Modernization Takes Flight.
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Boeing and NASA partner with Alaska and other airlines on eco-friendly X-66A aircraft
GeekWire
JULY 25, 2023
Boeing Illustration) Boeing and NASA say they’ll collaborate with Seattle-based Alaska Airlines and four other major airlines on the Sustainable Flight Demonstrator project , which aims to put Boeing’s innovative X-66 braced-wing aircraft design through flight tests in the 2028-2029 time frame.
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The CIO’s Shortcut to Leading in the New Era of Work
CIO Business Intelligence
SEPTEMBER 19, 2022
At CIO’s Future of Work Summit North America , taking place virtually September 28, leading technology thinkers and practitioners will offer insights and strategies for leading through disruptive times. Myrna Soto, a longtime IT leader and corporate director or board member of CMS Energy , Spirit Airlines , Popular Inc. ,
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Health benefits platform Accolade will pay $460M to acquire telemedicine startup 2nd.MD
GeekWire
JANUARY 14, 2021
Interest in virtual healthcare is on the rise amid the pandemic as people look for medical advice without going to a physical doctor’s office. Earlier in 2020 Singh said some of its biggest customers such as airlines were impacted severely by COVID-19, which could negatively impact the company’s member base and revenue.
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Accolade doubles down on personalized mental health services with new offerings
GeekWire
SEPTEMBER 22, 2021
The offerings will be provided as options for the company’s employer customer base, which includes Comcast Cable, American Airlines, Lowe’s, and State Farm. In April, it acquired PlushCare , a startup that offers virtual primary care. This year Accolade expanded on its services with two major acquisitions.
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The intelligent, cloud-based contact center: How CCaaS enriches the customer experience
CIO Business Intelligence
MAY 10, 2022
Retailers looking to answer calls about merchandise availability and airlines preparing for busy travel periods need fast and flexible options that the cloud can provide more readily than on-premises offerings. Keeping customers happy. Making sure that customers continue to be engaged with an enterprise is crucial.
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It’s Time to Demystify Hybrid Clouds
CIO Business Intelligence
JUNE 3, 2022
That’s the vision at Canada Jetlines , a startup airline that began with a cloud-native strategy. Pope is among the speakers at the Canadian CIO Future of Cloud Summit , taking place virtually June 8 and 9. That’s giving us a greater view of the business … and making enhancements for the customer experience almost on the fly.”.
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Shift AI Podcast: Using AI to read the room with David Shim (CEO, Read AI)
GeekWire
OCTOBER 16, 2023
The startup aims to analyze various data points to assess the productivity and quality of virtual meetings. Steve Jarvis, an Alaska Airlines executive, guided me in handling challenges and presenting issues effectively. While each venture had its ups and downs, the rewarding moments made the journey worthwhile.
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Health tech company Accolade goes public at $1.2B valuation in Seattle’s first IPO of 2020
GeekWire
JULY 2, 2020
Accolade CEO Raj Singh on video in New York’s Times Square for the virtual ringing of the Nasdaq opening bell. Via Nasdaq webcast). Health benefits platform Accolade made its initial public offering Thursday morning, pricing its stock at $22/share , above the expected range of $19 to $21, and raising $220 million at a valuation of $1.2
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What IT leaders from BlackBerry, CN and Microsoft Canada and more predict for the future of InfoSec
CIO Business Intelligence
MAY 16, 2022
McClurg is among the speakers at The Canadian CSO Future of Information Security Summit , taking place virtually May 18 and 19. who will share strategies on communication with boards of directors, and United Airlines Vice President and CISO Deneen DeFiore, who will address and creating a corporate culture of security. The solution?
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Is your service center too dependent on technology?
ComputerWorld IT Management
OCTOBER 19, 2016
They rely on IVR or newer chatbots while making it virtually impossible to talk to a real person. Given user-provided data, chatbots using natural-language processing can handle many tasks highly efficiently, from resetting passwords to assigning airline seats. Service centers have a wide spectrum of goals.
Airlines 40
40 Fountainhead: The Growth of Data Growth: My Digital Contrail
Fountainhead
FEBRUARY 5, 2012
Insights into Data Center Infrastructure, Virtualization, and Cloud Computing. Plan some travel: Airline reservations & pricing systems such as SABRE ticketing; airline tracking databases; TSA flyer database updates & analysis. Virtualization. (31). Virtual Enthusiasm. Virtual Geek. Fountainhead.
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Customer Service Week and The Future of Work: Where Are We Headed?
The Investing Edge
OCTOBER 3, 2017
Cloud and virtualization allows for IT to help organizations identify new technology to streamline operations, reduce costs and better meet the needs of end users. Airlines are a good example of more complex, but necessary, customer support options. Smart customer support. Does the bot have the ability to understand the caller?
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Apple says the App Store created $517 billion in commerce last year
The Verge
JUNE 15, 2020
The study reveals that travel apps like Expedia and airline mobile apps are responsible for generating $57 billion in bookings and sales while ride-hailing apps and food delivery generate $40 billion and $31 billion, respectively. Regulation aside, there are some fascinating figures in the report, which breaks out app categories by revenue.
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Revenge Hack Against a Security Researcher
SecureWorld News
JULY 13, 2020
And hackers have been trying to exact virtual revenge ever since. Vinny Troia is the opening keynote at the virtual SecureWorld Boston on July 15. One afternoon, I drafted an email to the CEO and CISO of a major airline company. Night Lion Security, DataViper hakced as revenge.
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55 Fed Tech News Roundup
CTOvision
JULY 6, 2015
NASA, Microsoft team up for virtual assistance GCN (Today) - The Sidekick project aims to give astronauts earthbound expert assistance when and where they need it.Although the explosion of the SpaceX rocket in late June grounded the NASA/Microsoft Sidekick project. The health. economy.
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What is predictive analytics? Transforming data into future insights
CIO Business Intelligence
FEBRUARY 10, 2023
Airlines frequently use predictive analytics to set ticket prices reflecting past travel trends. Predictive analytics use cases Organizations today use predictive analytics in a virtually endless number of ways. As such it can help adopters find ways to save and earn money. How should an organization begin with predictive analytics?
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Tech Moves: Qumulo hires cloud CTO; ex-Tableau CMO joins Conversica board; 98point6 adds COO
GeekWire
DECEMBER 1, 2020
She previously held IT roles at Tyler Technologies, Novartis-Alcon Labs and Southwest Airlines. The startup develops virtual assistants for sales, marketing and customer service teams. Seattle virtual primary care startup 98point6 appointed Fukiko Ogisu as its chief operating officer. Qumulo does not have an overall CTO.
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10 emerging innovations that could redefine IT
CIO Business Intelligence
JUNE 13, 2023
A number of high-profile software failures at companies like Southwest Airlines or EasyJet show how code that runs well most of the time can also fail spectacularly. Main constituency: Businesses like airlines that can’t live without their technology.
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Accolade CEO Raj Singh on health tech company’s IPO, path to profits, and the pandemic’s ‘second hit’
GeekWire
JULY 6, 2020
Accolade CEO Raj Singh on video in New York’s Times Square for the virtual ringing of the Nasdaq opening bell. Comcast Cable, American Airlines, Lowe’s, and State Farm made up a combined total of 59% of the company’s revenue of $132.5 Via Nasdaq webcast). million for its 2020 fiscal year, which ended in February.
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It Was the High School Junior, with the Botnet, that Knocked School Offline
SecureWorld News
SEPTEMBER 3, 2020
And now, with many schools going virtual, the get out of school tactics are moving into the cybercrime realm. Radware also issued a report about an August 2020 surge in DDoS extortion attacks that are targeting finance, e-commerce, and travel, including a number of airlines. Some of them would pull the fire alarm.
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The Hacker Mind: Hacking Aerospace
ForAllSecure
MARCH 14, 2022
The airline industry wrote it off as an unlikely scenario. It plans to fly again on Saturday but United Airlines kept them off the plane. Vamosi: And yet the airlines continued to dismiss of this work? I think he was a scissor, the woman talking I think she was a chief pilot at one of the airlines. Here’s CBS news.
Airlines 52
52 
Why the Internet of Things is also Industry 4.0
The Investing Edge
JANUARY 21, 2014
Boeing now has a sensor in virtually every part of their new 787, and from all of those connected sensors, Virgin Atlantic expects to create more than half a terabyte of data from every flight, enabling performance metrics and service to be anticipated before a flight touches down, with any parts needed to be present upon landing.
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105 The importance of audio quality for contact centres
Spearline Testing
NOVEMBER 12, 2018
Imagine having frequent flyer membership of an airline and calling their premium club line only to be met with poor audio quality. You may be on a business trip and want to quickly make a last minute change to your return flight.
.Net 60
60 
Zillow, Icertis, Axiom CEOs share advice on culture and adapting to remote work in the COVID-19 era
GeekWire
MAY 28, 2020
Zillow Group CEO Rich Barton , Icertis CEO Samir Bodas and Axiom CEO Elena Donio joined GeekWire for an interactive virtual event Thursday to discuss best leadership practices and lessons learned over the past few months. Boosting morale and maintaining culture have become paramount as people adapt to the work from home lifestyle.
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Navigating tomorrow: Role of AI and ML in information technology
Dataconomy
FEBRUARY 6, 2024
Use cases of AL/ML in IT Here are some common use cases of AI and ML in the IT sector: IT support and helpdesk automation AI-driven chatbots, virtual assistants, and smart ticket management systems swiftly handle routine requests, enhancing user satisfaction. Delta Airlines uses AIOps to create a digital simulation of its global operations.
What can destroy the boundaries of your industry
Trends in the Living Networks
SEPTEMBER 28, 2010
This problem makes all consumer-facing industries—especially financial services, health care, insurance, autos, airlines, utilities, media, education, and pharmaceuticals—particularly vulnerable. Here, too, most existing industries are deeply vulnerable.
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Wisk Aero accuses rival flying taxi firm Archer Aviation of ‘brazen theft’ in a new lawsuit
The Verge
APRIL 6, 2021
We believe it is virtually impossible for Archer to have produced an originally-designed aircraft in this timeframe that has gone through the necessary testing and is ready for certification with the FAA. billion, is also backed by Stellantis, the parent company of Fiat Chrysler and Peugeot, and United Airlines.
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53 What Went Wrong At Delta?
The Accidental Successful CIO
OCTOBER 4, 2017
carrier, Delta airlines, suffered a major melt down when their headquarters experienced a power outage. A critical power control module at the airline’s technology command center malfunctioned, causing a surge to the transformer and a loss of power. Delta Airlines runs a complex operation. What All Of This Means For You.
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Strategic positioning in the flow economy: 3 action steps
Trends in the Living Networks
JULY 14, 2011
American Airlines was a very early leader in redefining its participation in the emerging information flows in the economy. Starting in 1959, working with IBM, it established the Sabre airline information and reservations system, which at one stage was the largest private real-time computer network in the world. Virtualize.
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