CIO Business Intelligence
JUNE 21, 2022
In a bid to help enterprises offer better customer service and experience , Amazon Web Services (AWS) has added a new case management feature, dubbed Amazon Cases, to its Amazon Connect cloud-based contact center service. Amazon claims that this allows enterprises to build a chatbot within hours instead of weeks.
CIO Business Intelligence
AUGUST 8, 2022
When we look ahead at the key trends shaping the next 12 months, decentralised, secure, cloud-based solutions are enabling businesses of all sizes to adopt technologies that have been deployed successfully by larger enterprises. Business nbn™ Enterprise Ethernet delivers fibre straight to your business premises. billion by 2030.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Spearline Testing
NOVEMBER 5, 2020
Drawing a comparison between COVID-19 and the 1918 influenza outbreak, which left 50,000,000 people across the globe dead, the novel Coronavirus has left millions across the globe jobless, and those who remain employed in any sort of enterprise setting have seen a shift in the way they work.
Network World
SEPTEMBER 8, 2016
Over the past few years most organizations have significantly increased their reliance on the Internet, primarily due to the outsourcing of utility applications like email, unified communications, ERP, CRM, etc. to SaaS providers. This is due to the fact that direct access at every branch introduces compliance issues.
CIO Business Intelligence
FEBRUARY 13, 2023
Fifty-two percent of organizations plan to increase or maintain their IT spending this year, according to Enterprise Strategy Group. And it’s not just applications development where such tools are having an impact. Enterprise communications services saw slow but steady 1.6% The unified communications market’s meager 1.6%
Cloud Musings
OCTOBER 21, 2014
Advanced, Pervasive and Invisible Analytics - Analytics will take center stage as the volume of data generated by embedded systems increases and vast pools of structured and unstructured data inside and outside the enterprise are analyzed. Over time, applications will evolve to support simultaneous use of multiple devices.
CTOvision
NOVEMBER 2, 2016
After spinning off from Lucent Technologies and AT&T, Avaya became the experts in SIP, Internet telephony, unified communications and collaboration (UCC) and all thing VOIP. After the demise of Nortel, Avaya acquired their enterprise solutions division, making them the leader in the telephony space. Hyper-segmentation.
Expert insights. Personalized for you.
112 
Let's personalize your content