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Hotel Chains Demonstrate Common B2B eCommerce Website Blunders

Forrester IT

Why do hotel web sites fail to support business travellers' customer journeys, in both the digital and physical sense? B2B eCommerce sites should help business shoppers balance price with value, which is a nuanced combination of many factors, not a series of binary choices.

Hotels 319
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IT to thank for most of Radisson Hotel Group’s business initiatives

CIO Business Intelligence

With stints at Procter & Gamble, HPE and DHL, Jaime González-Peralta landed at Radisson Hotel Group four years ago as CIO for EMEA and then became global CIO in April 2020 — a particularly complex moment due to the paralysis that the pandemic inflicted on the world of travel. How many people, then, make up Radisson’s IT area worldwide?

Hotels 115
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Choice Hotels’ all-in cloud journey to sustainable business value

CIO Business Intelligence

Choice Hotels International’s early and big bet on the cloud has allowed it to glean the many benefits of its digital transformation and devote more energies to a key corporate value — sustainability, its CIO maintains. It also helped reduce energy consumption and costs. It is the brains of everything — our core system. “It

Hotels 144
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It Ain’t Just AI: What We Saw At Google Cloud Next

Forrester IT

With some 30,000 people jammed into a Las Vegas hotel and convention center, expectations were clearly high — and Google gave them plenty to consider. Google conjured a Christmas-in-July atmosphere by scheduling Google Cloud Next April 9-11, some four months earlier than usual to present its AI offerings ASAP and upstage its rivals.

Google 251
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IHG maximizes hospitality with multicloud

CIO Business Intelligence

For IHG Hotels and Resorts, the cloud provides just the right accommodation for business success. Moreover, IHG’s cloud backbone enables it to take advantage of emerging SaaS offerings, such as Speakeasy AI conversational chatbots, and deliver its own IHG Voice Cloud AI service to help guests and reception desk clerks at hundreds of hotels.

Hotels 132
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How to gain a five star security reputation in hospitality

CIO Business Intelligence

Achieving and sustaining compliance with the Payment Card Industry Data Security Standard (PCI DSS) is a daunting challenge for hotels because they handle many complex payment business cases. In the hospitality industry, hotels are either corporate or franchise entities. compliance steps. Four recommended steps in the PCI DSS v4.0

Security 105
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2024 CSO30 Middle East Awards: Nominations are now open

CIO Business Intelligence

The ceremony for the inaugural edition of the CSO30 Awards will take place at the IDC CISO Roundtable on May 15 at Dubai’s Jumeirah Mina A’Salam Hotel, June 4 at Riyadh’s Mövenpick Hotel and June 10 at Doha’s Grand Hyatt Hotel & Villas.

Hotels 58