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Towards automation: improving the B2B customer experience

TM Forum

Communications service providers (CSPs) and their peers in the cloud and ICT spaces are gearing up for a showdown in business-to-business (B2B) markets. Read this e-book to understand: Which enterprise verticals service providers are targeting to grow their B2B businesses.

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Discovering value in B2B and B2B2X ecosystems

TM Forum

Some digital offerings, like entertainment and gaming, could monetize untapped B2C opportunities, but the lucrative B2B segment offers the greatest opportunity to help industry verticals differentiate and tap into high-margin revenue streams. This will help drive growth, provide new value, and serve the needs of enterprises.

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What are the emerging B2B hotspots for telcos?

TM Forum

Many communications service providers (CSPs) believe that the opportunity for strong revenue growth lies in providing new services to large enterprises. Yet no killer B2B application has emerged to give CSPs immediate and sustained business growth. Enterprise-article-Dean-placing-the-right-bets.png. external_url.

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Co-creation: The accelerator for 5G prosperity in the enterprise market

TM Forum

The 5G opportunity lies in the enterprise and B2B space. CSPs are consumer-market orientated, with only 31% of them investing in enterprise. revealed that most communications service providers (CSPs) focus 70% of their B2B resources on less than 1% of the enterprise universe made up of large businesses.

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Building enterprise use cases with 5G open RAN

TM Forum

aims to show how communications service providers (CSPs) can benefit from cross-industry collaboration to innovate their business models and create new services for enterprises. The champions are the CSPs Axiata Enterprise, Dialog, Robi and Smart, which are each providing support for developing the solution architecture.

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DTW 2022: Jio unveils platforms for B2B verticals - and global service providers

TM Forum

Jio Platforms gave details of its platform architecture, designed to drive growth in vertical enterprise markets at home – and to other service providers globally - during DTW 2022 in Copenhagen. The layers of the Jio Platform architecture include: an engagement layer, based on the Jio Experience platform.

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2030 Vision: How the telco industry’s past successes will shape its future

TM Forum

With wireless subscribers and enterprises alike expecting more personalized and value-added offerings, telcos have to adapt faster than their customers expect. To be successful beyond B2C, telcos will need to continue to expand into the B2B market and become ecosystem service providers. will come from B2B. To learn more, read.

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