Forrester IT

FEBRUARY 7, 2019

You’re hearing with increasing frequency that social listening platforms (SLPs) are incorporating artificial intelligence and that AI may eventually unburden humans from heavy social data management and analysis. The reality: This is exaggerated.

Social 340

Social Artificial Intelligence Analysis Training 340

CIO Business Intelligence

FEBRUARY 15, 2024

Its industrial B2B arm focuses on adhesives technologies, like Loctite, while its B2C consumer goods arm owns brands such as Dial and Purex. Artificial Intelligence, Chief Digital Officer, CIO Leadership Live, Digital Transformation, ICT Partners, Innovation, IT Leadership, SAP

SAP 135

SAP Industry B2C Tools 135

Dataconomy

DECEMBER 20, 2023

Collov AI leverages cutting-edge artificial intelligence to empower everyone, from design novices to seasoned professionals, to create beautiful and functional interior spaces. AI and the design industry Amidst the widespread availability of AI design platforms, the majority are tailored to a Business-to-Consumer (B2C) market.

3D 41

3D B2C Artificial Intelligence Budget 41

CIO Business Intelligence

JUNE 21, 2023

Recipe for Growth, for which Sysco has earned a 2023 CIO 100 Award for innovation and IT leadership, is based on applying B2C principles to Sysco’s B2B business, and calls for the company to grow 1.5 times the size of the entire industry—estimated to be valued at $330 billion in the US alone, Peck says.

B2B 73

B2B B2C Cloud Tools 73

All Things Distributed

SEPTEMBER 4, 2017

In the case of artificial intelligence (AI) and machine learning (ML), this is different. Many are uncomfortable with the idea that an artificial intelligence exists alongside human intelligence. Artificial intelligence helps to satisfy the customer. That is understandable.

Company 149

Company Artificial Intelligence Applications Examples 149

TM Forum

NOVEMBER 11, 2021

To do this successfully, cutting-edge technologies such as artificial intelligence and advanced data analytics have to be leveraged in the CX measurement system. An AI/ML-enabled CEI+ can help CSPs identify and predict the experience gaps that affect business results (such as revenue, churn, satisfaction, etc.),

Operating Systems 130

Operating Systems Telecommunications System Network 130

GeekWire

JULY 24, 2020

Adding the 5G support, with its high bandwidth and low-latency characteristics, opens up new NEPI use-cases related to augmented reality, robotic teleoperations, and distributed artificial intelligence. From there, your goal is only to get five (B2B) or 500 people (B2C) saying they are game. scaling it).

Software 139

Software Software Data Center CTO 139

TM Forum

AUGUST 9, 2022

B2C telecoms markets have illustrated the importance of churn prediction and the use of data mining to understand customer behavior. However, the problem of identifying and predicting churn can differ between B2B and B2C customers. B2C churn modelling. Refer here for some features for customer churn prediction in B2C.

B2B 130

B2B Data B2C IBM 130

Forrester IT

JANUARY 16, 2024

Hanging prominently in the Museum of Modern Art (MoMA) in New York City is a giant infographic that explores the physical, technical, and social components of modern artificial intelligence.

Artificial Intelligence 284

Artificial Intelligence Social System B2C 284

Forrester IT

MAY 10, 2019

I focus a lot of my research on marketing innovation and have been working on mobile (first as marketing guy at a telco in 1998 then as an analyst) for more than 20 years. However, it is still fascinating to me to see how many marketers wrongly think their company has fixed mobile basics or […].

Mobile 339

Mobile Research Company Artificial Intelligence 339

Forrester IT

AUGUST 15, 2019

People’s lives are becoming ever more automated as millions of algorithms make decisions — and, in some cases, take actions on those decisions — on behalf of a consumer.

Financial 321

Financial Research Insurance Banking 321

Forrester IT

NOVEMBER 8, 2018

Singles’ Day, the world’s largest online shopping festival, is celebrating its 10th anniversary. There’s no doubt that we will see another record-smashing year, although gross merchandise volume (GMV) will no longer be the highlight.

Retail 349

Retail Artificial Intelligence B2C Strategy 349

Forrester IT

JUNE 7, 2019

Marketers will run a portfolio of automation technologies; take an organized and intentional approach to this complex but crucial effort.

Artificial Intelligence 349

Artificial Intelligence B2C B2B Strategy 349

Forrester IT

FEBRUARY 21, 2020

The importance of logos, visuals, pictures, and videos is nothing new to advertising and marketing.

Advertising 332

Advertising Mobile Video Artificial Intelligence 332

Forrester IT

AUGUST 30, 2018

Marketing technology (martech) vendors are heavily pitching AI. However, AI per se is not new and won’t solve CMO’s problems overnight. In fact, many marketers use AI without even knowing it, when they use AI-powered algorithms for programmatic ad buying!

Data 334

Data Artificial Intelligence B2C 334

Forrester IT

SEPTEMBER 25, 2019

I had the pleasure of attending FinovateFall in NYC over the past two days to see the latest and greatest in innovations from more than 70 fintechs. In the video below I share my thoughts about what was great, what was missing, and what’s shifting in fintech innovation.

Video 235

Video Artificial Intelligence B2C Strategy 235

Forrester IT

APRIL 17, 2018

There’s a sense of urgency in Asia to capitalize on AI, not only to compete but to lead globally. Appier, established six years ago in Taiwan, is one of these firms. I recently attended its first analyst event in Taipei to better understand how the company approaches the AI opportunity and helps its clients deliver […].

Company 276

Company Artificial Intelligence B2C Strategy 276

Forrester IT

OCTOBER 10, 2018

I am very excited to have been invited for the third time to give the opening keynote speech at One To One – a great marketing conference taking place on October 10, 11, and 12 in Biarritz in the South West of France. To summarize my talk in a few points, I have shared some […].

Conference 246

Conference Artificial Intelligence B2C 246

Forrester IT

APRIL 5, 2018

The world is changing and with it, consumers’ expectations of experiences and communication from brands. The paradigm for customer engagement is shifting from large, monolithic experiences that serve everyone to smaller, more contextual experiences served to consumers in just the moment they need them.

Strategy 212

Strategy Artificial Intelligence Advertising B2C 212