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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO Business Intelligence

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 119
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Why cloud evolution needs a cohesive approach to succeed

CIO Business Intelligence

Many organisations in India are migrating to the cloud, and there is no shortage of cloud providers. But if you want cloud to revolutionise your business, it won’t help to get stuck with a basic cloud configuration that works by default but doesn’t keep pace with your evolving goals.

Cloud 111
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What CIOs Can Learn From Bank of America’s Trip Into The Cloud

The Accidental Successful CIO

Bank Of America is slowly moving into the cloud Image Credit: Mike Mozart. Just imagine if you were David Rilly, chief technology officer at Bank of America. Let’s face it, if you were the person with the CIO job at a major American bank, then you would have a lot going on. What Bank of America Wants From The Cloud.

Banking 100
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7 cloud market trends and how they will impact IT

CIO Business Intelligence

The cloud market has been a picture of maturity of late. The pecking order for cloud infrastructure has been relatively stable, with AWS at around 33% market share, Microsoft Azure second at 22%, and Google Cloud a distant third at 11%. He adds, “This is behind the drive to generative AI by the cloud providers.

Trends 144
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Modernizing the mainframe for the digital era

CIO Business Intelligence

I’m a banking technologist,” says the CIO for retail, business, and digital banking at M&T Bank. He’s doing just that on the bank’s IBM Z system mainframes, for which the bank has written some 10 million lines of code over the years. The bank’s use of its mainframes is two-pronged. M&T Bank.

IBM 144
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Broadcom’s Andy Nallappan on what cloud success really looks like

CIO Business Intelligence

Companies moving to the cloud often find themselves at a crossroads near the midpoint of their migrations , spending more than they intended and getting out less than they hoped. Often that’s because their IT organization isn’t equipped with the culture, mindset, and skills necessary to capitalize on the cloud.

Cloud 98
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Gen AI without the risks

CIO Business Intelligence

Here are six tips for developing and deploying AI without huge investments in expert staff or exotic hardware. The new banking assistant would have a smaller model that could run on general-purpose (existing) hardware and still deliver excellent, highly accurate services. Not at all. When it comes to Gen AI, you have options.

Intel 132