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First Apple, Now Amazon: Goldman Sachs’ move to help big tech into banking

Forrester IT

What does it mean, and should traditional banks be worried? Watch the video below to hear my take on why this matters. Goldman Sachs has already partnered with Apple on its credit card, and we now hear that the firm is close to striking a deal with Amazon on small business lending.

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Customers Don’t Think Bank Experiences Are Improving

Forrester IT

So how well do banks earn loyalty with the quality of their customer experience? We’ve just released Forrester’s US Banking Customer Experience Index for 2019. Customer experience leaders grow revenue faster than CX laggards, drive higher brand preference and loyalty, and can charge more for their products.

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Making Banking a More Effortless Experience

CIO Business Intelligence

Along with nearly every other industry, banking is facing greater competitive pressure than ever. As banks continue to face this reality, they’re also tasked with addressing a variety of rapidly changing issues, including those surrounding data protection, adoption of cryptocurrency, and anonymizing data (AI models). .

Banking 115
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AI, predictive analytics top list of hot technologies for banks

CIO Business Intelligence

Hot technologies for banks also include 5G , natural language processing (NLP) , microservices architecture , and computer vision, according to Forrester’s recent Top Emerging Technologies in Banking In 2022 report. 5G aids customer service. 5G aids customer service.

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YouTube prank stars Stokes Twins charged with felony after fake bank robbery video

The Verge

Law enforcement officers are sworn to protect the public and when someone calls 911 to report an active bank robbery they are going to respond to protect lives. The end of the video shows even more officers surrounding the brothers as they try to further explain the prank. Photo credit should read CHRIS DELMAS/AFP via Getty Images.

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How to Create Online Training Programs for Bank Employees

Kitaboo

Such upskilling is especially critical in the banking sector. . Things to Consider While Creating Online Training Programs for Bank Employees. Incorporation of technologies such as artificial intelligence can help banks reduce daily operation costs by up to 25%. Related Read: Best Compliance Training Ideas for BFSI Employees.

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Kicking Off Our New Research On Autonomous Finance: FORR/3 Video

Forrester IT

I’m psyched to present here our first FORR/3 video episode on this topic (see below)! Forrester has recently kicked off some new research focusing on services and companies that make financial decisions and take action on behalf of consumers. You can take a very short survey on this topic here. In it, Oliwia Berdak and […].

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