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The US Government Might Get (Even More) Serious About CX

Forrester IT

If a bipartisan group of Congresspeople succeeds, the White House’s Office of Management and Budget (OMB) will increase both the oversight and visibility of US government efforts to improve customer experience (CX).

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5 hot IT budget investments — and 2 going cold

CIO Business Intelligence

Fifty-two percent of organizations plan to increase or maintain their IT spending this year, according to Enterprise Strategy Group. The numbers are higher from Foundry’s 2023 State of CIO survey , which finds that 91% of CIOs expect their tech budgets to either increase or stay the same in 2023. It’s all about uptime and input.

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Is Apple Secretly Influencing Policies of App Association?

IT Toolbox

Apple funds more than half of the budget for The App Association, an advocacy group that positions itself as “a voice to small technology companies.”. The post Is Apple Secretly Influencing Policies of App Association? appeared first on Spiceworks.

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Seattle considers expanding ‘JumpStart’ tax on big businesses to plug budget deficit

GeekWire

The city this week released findings from a report detailing ideas for progressive taxes to help plug a budget gap that is expected to reach $221 million in 2025 and grow by another $207 million in 2026. The group included Smith and other leaders from various sectors including business, nonprofits, and real estate.

Budget 98
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10 Ways to Run a Very Lean IT Operation

Information Week

You have plenty of ideas for IT, but your department’s budget and on-staff skills are limited. What should you do when you’re running a very lean IT group?

Budget 177
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Ballmer Group gives $38M to bolster Washington state’s ailing mental health services

GeekWire

Ballmer Group Photo). Ballmer Group , an organization created by former Microsoft CEO Steve Ballmer and his wife Connie, is donating $38 million over the next few years to create and strengthen multiple programs that support mental health services. Steve and Connie Ballmer.

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Open Group goes modular with 10th edition of TOGAF standard

CIO Business Intelligence

The vendor-neutral Open Group Architecture Forum has launched the 10th edition of its TOGAF standard this week, with the latest edition of the popular enterprise architecture framework being given a modular redesign aimed at easing adoption for practitioners.

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