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Salesforce launches Starter to ward off competition in the SMB segment

CIO Business Intelligence

Starter made its first appearance in June when the company launched it specifically in India, targeting one of the largest SMB markets in the world before it made the new offering available for the other markets. “As Other CRM packages such as Keap also offer easy-to-use sales and marketing growth tools attracting, Miller added.

SMB 89
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Business Intelligence for Everyone

IT Toolbox

Our modern marketing columnist gives a primer on the value and basics of self-service business intelligence (BI), a management, marketing, and analysis tool no SMB should be without.

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Desk 360 Combines Help Desk and Sales for Small Businesses

IT Toolbox

Salesforce's Desk.com has unveiled a new product that puts customer support, business intelligence reporting, and CRM-based sales capabilities into one SMB experience.

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With the new financial year looming, now is a good time to review your Microsoft 365 licenses

CIO Business Intelligence

Microsoft 365 is the productivity engine at the heart of many SMB businesses across Australia. Having the right licenses for the applications the business needs are critical. Licensing can sometimes be complex to understand, however, which is why SMBs should make sure they’re sourcing their licenses from the right places.

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Cloud infrastructure sales rise as companies seek digital resiliency

CIO Business Intelligence

Global spending on cloud infrastructure services increased by 34% to a total of nearly $56 billion in the first quarter of 2022, driven by the need for resiliency and flexibility as businesses face supply chain problems and geopolitical upheaval, according to a report released Friday by analyst firm Canalys.

Cloud 130
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A Year in Review – A Look Back on our Portfolio Companies’ Successful 2015

The Investing Edge

in the small and medium business (SMB) category by Glassdoor. In February, Perspecsys announced that the newest version of its AppProtex Cloud Data Protection Gateway launched on the Salesforce AppExchange enabling businesses to connect with partners, customers, and employees in an entirely new way.

Company 70
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What is a managed service provider? Strategic outsourcing for IT services

CIO Business Intelligence

Related: Building elasticity in outsourced managed services ] Current state of the MSP market According to Mordor Research , the managed services market will grow to $380 billion by 2028, up from $260 billion in 2023, buoyed by increased adoption of the model among SMBs, as they look to outsource non-core IT systems and functions. “