Product-based IT fuels Lufthansa’s digital CX transformation
CIO Business Intelligence
FEBRUARY 24, 2023
Benchmarking success One of the tools Lufthansa has turned to, with the help of partner Boston Consulting Group (BCG), is BCG’s Digital Acceleration Index (DAI), a survey of companies across 10 industries that seeks to benchmark digital transformation and identify how the most digitally mature companies have achieved success. “We
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