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Product-based IT fuels Lufthansa’s digital CX transformation

CIO Business Intelligence

Benchmarking success One of the tools Lufthansa has turned to, with the help of partner Boston Consulting Group (BCG), is BCG’s Digital Acceleration Index (DAI), a survey of companies across 10 industries that seeks to benchmark digital transformation and identify how the most digitally mature companies have achieved success. “We

Airlines 144
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Well-Prepare the "Digital Storms" to Accelerate Business Transformation

Future of CIO

The exponential growth of data causes information storms; the increasing speed of changes leads to “business transformation storm”; the fierce competitions and people-centricity drive innovation storm. The change storm: Digital means the increasing speed of changes and inevitable business transformation.

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Digital Master Tunning #113: Three Aspects of Business Transformation

Future of CIO

Assessment : Performing an organizational change impact assessment is very important to understand the 'cultural current state' factors: T hen determine what the impacts, risks, and challenges of any proposed changes are.

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What transformational leaders too often overlook

CIO Business Intelligence

But for all the emphasis on cutting-edge technology for business transformation, IT infrastructure too often gets short shrift. High-performing CIOs know that digital mastery depends on a strong foundation of rock-solid infrastructure, information security, enterprise data management, and sound IT governance.

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The Influential CIO Workshop

Lundberg Media

Influence: the act or power of producing an effect without apparent exertion of force or direct exercise of command. Change Management CIO Communication IT management Leadership business transformation change management influence persuasion persuasive communication' Read my article based on this workshop here.

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The “Intangible” Quotes of “Digital Master” Mar. 2020

Future of CIO

People must have some intangible performance drivers that get them motivated every day to exercise their “creative muscle,” and let their creativity flow. 2 Knowledge Management should take a holistic approach by thinking knowledge as the business consciousness and treating knowledge as an intangible asset of the organization.

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Connecting the Dots between Process vs. Capability

Future of CIO

Both capability view and process view are useful in managing business transformation, which to use depends on the purpose you have in mind. The process is a "basic cell" in the sense of transforming inputs into outputs so it can be used to build the whole operation. Process Management is to manage known from the flow.