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A Comparison Of Agile And ITSM Change Management Mindsets

Forrester IT

Let’s Compare Agile And ITSM Thinking We all know that pushing every change – no matter how big or how small – through a change management process is not only bureaucratic but also introduces delays that most development teams can neither afford nor tolerate.

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4 steps to connect change management and DevOps

CIO Business Intelligence

DevOps delivers speed and agility to the development process. By cross-training operations and engineering, development teams can move faster through better collaboration, making continuous integration and continuous delivery (CI/CD) a reality for organizations. Change management brings consistency to DevOps.

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The Three Myths Of IT Change Management Are Holding You Back 

Forrester IT

IT change management has been a significant source of debate over the years. I can say that change management is the number one source of the most uncomfortable, stressful, and irritating moments throughout my career.

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Ringing down the curtain on change management theater

Forrester IT

Change Management is a hot topic lately on my social media channels. Like my friend Jon Hall , I also am a long time veteran of the classic Change Advisory Board (CAB) process. This was the topic of my most recent research, " Change Management: Let's Get Back to Basics. " Read more Categories: Agile development.

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Generative AI’s change management challenge

CIO Business Intelligence

Change management Helping workers understand what AI can do for them will be tricky, though, as they want to feel that AI is augmenting their work, and not just replacing the enjoyable parts, BCG found. “The AI is going to be developed across an organization by employees whether you know about it or not,” he added.

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Poor Change Management Kills CRM Success — Here Is How To Get It Right

Forrester IT

Ready to give up on your CRM deployment? Before you do, you should know: CRM is a huge market. It is valued at $63.91 billion today and projected to grow to $145.79 billion by 2029, at a CAGR of 12.5%. Eighty-two percent of enterprises use CRM. Yet when I surveyed hundreds of business and IT […].

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Digital transformation: nei progetti a tutto campo la chiave è il change management

CIO Business Intelligence

Credo che il change management sia un tema fondamentale, che ogni CIO deve gestire”, afferma Andrea Roero, Chief information officer di Molteni, gruppo di aziende dell’arredo di design Made in Italy. Il change management è il vero cuore della trasformazione digitale, ancor prima delle tecnologie.