Ringing down the curtain on change management theater
Forrester IT
JUNE 8, 2017
Change Management is a hot topic lately on my social media channels. Like my friend Jon Hall , I also am a long time veteran of the classic Change Advisory Board (CAB) process. It almost seems medieval: a weekly or bi-weekly meeting of all-powerful IT leaders and senior engineers, holding court like royalty of old, hearing the supplications of the assembled peasants seeking various favors. In that report, I cover the fundamental reasons for the Change process.
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