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Digital transformation’s fundamental change management mistake

CIO Business Intelligence

Ask CIOs about their biggest digital transformation challenges, and they’re likely to cite people issues or what experts identify as gaps in change management practices. When CIOs can’t drive change, new digital products and technology capabilities can become shelfware, and the business value is delayed or diminished.

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How Experts in Change Management Lead a Successful Digital Transformation

Social, Agile and Transformation

A couple of years ago, I led an agile transformation program for a major hospital system. Their vision statement was to pilot process changes and new technologies to improve patient experiences while simplifying work for doctors, nurses, and administrators.

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Changing Your Loyalty Program? Here’s What To Consider

Forrester IT

Today, brands leverage loyalty programs to acquire and retain customers, particularly those they lost during the height of the pandemic. But loyalty programs are a symbiotic relationship: Consumers look to programs for better experiences and cost savings, especially in light of the current economic crisis.

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Generative AI’s change management challenge

CIO Business Intelligence

Change management Helping workers understand what AI can do for them will be tricky, though, as they want to feel that AI is augmenting their work, and not just replacing the enjoyable parts, BCG found. “The Finally, he advised enterprises to build a responsible AI program to reassure employees that they use generative AI ethically.

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10 hard truths of change management

CIO Business Intelligence

The days of one-off change management initiatives are over. Rather than tackle organizational change management with an end in mind, IT leaders and their organizations must now exist in an environment of persistent flux. . “In You can change more if you don’t care who gets the credit.

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Digital transformation: nei progetti a tutto campo la chiave è il change management

CIO Business Intelligence

Credo che il change management sia un tema fondamentale, che ogni CIO deve gestire”, afferma Andrea Roero, Chief information officer di Molteni, gruppo di aziende dell’arredo di design Made in Italy. Il change management è il vero cuore della trasformazione digitale, ancor prima delle tecnologie.

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Elevating Cyber Awareness: A Strategic Approach

Information Week

Executives should view security programs as change management initiatives, emphasizing vision for employee engagement.