Ringing down the curtain on change management theater
JUNE 8, 2017
Change Management is a hot topic lately on my social media channels. Like my friend Jon Hall , I also am a long time veteran of the classic Change Advisory Board (CAB) process. As a process symbolizing traditional IT service management and the ITIL framework, it's under increasing pressure to modernize in response to Agile and DevOps trends. This was the topic of my most recent research, " Change Management: Let's Get Back to Basics. "