Forrester IT
OCTOBER 29, 2021
From a long-standing focus on sustainability by companies such as Patagonia and REI to newer initiatives such as Galeries Lafayette’s (Re)Store, IKEA designing for reuse, and Mars’ pledge for net-zero emissions (among many!), retailers and brands are on the path to actively supporting the circular economy.
Forrester IT
JANUARY 29, 2020
Four technology companies – Apple, Amazon, Alphabet (Google), and Facebook – have a collective market capitalization of more than $3 trillion. For years, retailers have been told that they must engage with the titans as that is where consumers are spending more time. That’s 15% of US GDP.
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Forrester IT
SEPTEMBER 26, 2019
But financial services companies’ current personalization efforts are nowhere near the level necessary to engage increasingly demanding customers. And most are thinking like retailers when it comes to personalization — […].
Forrester IT
JANUARY 13, 2020
But my real focus: What changes will impact the retail industry? The headline: AI + computer vision + robotics = easier and more personalized customer experiences, and the chance for companies to keep up […]. At last week’s CES I saw the latest and greatest advancements that will make TVs better and digital humans a reality.
Speaker: DeAnna McIntosh, Retail Growth Strategist
The past three years have forever changed the retail landscape. Companies of all sizes were forced to welcome change with open arms and surrender to total flexibility in order to be agile in the ever-evolving economic environment. So how can we drive innovation and uncover new sources of revenue in this challenging retail environment?
Forrester IT
JUNE 26, 2018
The barrier has never been lower for retail shoppers to compare offerings and try new companies. However, we found that most retailers continue to struggle at delivering great experiences to their customers. Forrester […].
Forrester IT
OCTOBER 28, 2020
Retailers: Make Spending Changes In Five Categories Post-COVID-19 The business effects of the COVID-19 pandemic will be with us for years. However, the consequences of the pandemic are not identical for all companies.
Speaker: John Cutler, Product Evangelist and Coach at Amplitude
In a post-COVID world, online retailers are forced to reevaluate their position and address the challenge of adopting new customer experiences. Companies have to develop new muscles, challenge their existing biases, and “learn as fast as they ship.”.
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