Citrix RightSignature and signNow are two of the top e-signature and document management solutions, each offering its own set of features and capabilities to its users. signNow is a cloud-based software-as-a-service platform that provides e-signature and document management solutions, while Citrix RightSignature is an electronic document signature solution that supports users in creating, sharing and returning their e-signature documentation.

signNow and Citrix RightSignature do share several common features of e-signature tools, such as the ability to provide handwritten signatures and document embedding. However, determining which is best for your document management needs will depend on the features you need, pricing preferences, security needs and the degree of proposal management and document workflow in a use case.

signNow vs. Citrix RightSignature: Comparison chart

FeaturesignNowCitrix RightSignature
Handwritten signatureYesYes
Knowledge-based authenticationNoYes
Template builderYesYes
Reminders and notificationsYesYes
Document embedding capabilitiesYesYes
Live chatYesNo
APIYesYes
Starting price$8 per user per month$10 per user per month
For more informationVisit signNowVisit Citrix RightSignature

signNow vs. Citrix RightSignature pricing

signNow offers a more flexible and individual-friendly pricing model, ideal for a broad spectrum of users, from solo entrepreneurs to large enterprises seeking advanced features. RightSignature, with its structured tiers and minimum user stipulations, seems better suited for businesses operating in regulated industries where proposal management and document security are paramount.

signNow

  • Business: $8 per user per month, billed annually, or $20 per user when billed monthly. An accessible entry plan suitable for basic e-signature needs.
  • Business Premium: $15 per user per month, billed annually, or $30 per user when billed monthly. Introduces enhanced capabilities like bulk sending and advanced fields.
  • Enterprise: $30 per user per month, billed annually, or $50 per user when billed monthly. Adds even more sophisticated features, including advanced threat protection.
  • Site License: $250 per company per month. For larger organizations. Offers unlimited users and full API access, catering to extensive enterprise requirements.

Citrix RightSignature

  • Basic: $10 per user per month, billed annually, or $11 per user when billed monthly. Requires a minimum of three users and includes features like file sync and encryption.
  • Advanced: $16 per user per month, billed annually, or $17.60 per user when billed monthly. Adds threat detection and encrypted email, among others.
  • Premium: $25 per user per month, billed annually, or $27.50 per user when billed monthly. Offers unlimited e-signatures and compliance features, suitable for businesses with rigorous security needs.
  • Virtual Data Room: $67.50 per user per month, billed annually, or $75 per user when billed monthly. For specialized use cases with a minimum of five users. Provides advanced analytics and secure data room functionalities.

Feature comparison: signNow vs. Citrix RightSignature

Template builder

signNow’s template builder allows users to effortlessly create and customize e-signature templates by uploading documents and using drag-and-drop fields for signatures and other information (Figure A). Templates can be saved and shared, enhancing collaboration.

Building a template in signNow.
Figure A: Building a template in signNow. Image: Collins Ayuya/TechRepublic

Citrix RightSignature offers similar functionality, enabling users to create template documents that can be customized and shared across the team. This often streamlines the document preparation process.

Reminders and notifications

Both platforms employ notifications to keep users informed about document status and actions required. signNow utilizes in-app and email notifications to alert users about document updates and deadlines, ensuring timely responses (Figure B).

Setting up email notifications in signNow.
Figure B: Setting up email notifications in signNow. Image: Collins Ayuya/TechRepublic

By comparison, Citrix RightSignature’s reminder system prompts signers to complete their actions, with customizable frequency settings to fit different workflows.

Document embedding capabilities

signNow and Citrix RightSignature facilitate document embedding into websites, allowing for seamless integration of e-signature processes. signNow’s embedding is supported by generating signing links and using its API for deeper integration.

Citrix RightSignature also provides embeddable documents, with adjustable settings to control the embedding experience and signer identification (Figure C).

Generating an embed code in RightSignature.
Figure C: Generating an embed code in RightSignature. Image: Collins Ayuya/TechRepublic

API integration

The application programming interface capabilities of signNow and Citrix RightSignature open up extensive customization and integration possibilities. signNow’s API supports a range of programming languages, enabling tailored e-signature workflows and remote document signing.

The Citrix Electronic Signature API helps developers automate and integrate electronic signatures with their workflow processes to fit their specific needs (Figure D). Developers can also add and embed signatures and documents to their applications and websites.

RightSignature API Key request page.
Figure D: RightSignature API Key request page. Image: Collins Ayuya/TechRepublic

signNow pros and cons

Pros

  • User-friendly interface simplifies the e-signature process for all users.
  • Competitive pricing makes it accessible for a wide range of businesses.
  • Doesn’t require credit card information when signing up.

Cons

  • Lacks advanced security features like knowledge-based authentication.
  • Rather limited customization options for document workflows.
  • The platform can overwhelm a new user with its presentation.

Citrix RightSignature pros and cons

Pros

  • Intuitive user interface makes navigation and use easy.
  • Knowledge-based authentication is reassuring for document security.
  • Has a highly customizable branding feature to reflect user’s brand.

Cons

  • Starting price point needing at least three individuals may deter smaller businesses or individuals.
  • Has no live chat support.
  • Sign up process can be a hassle.

Choosing between signNow and Citrix RightSignature

When determining which e-signature tool is best for your business, it’s important to consider each key feature of the tools and how well they would serve your organization.

SEE: Not sure about signNow and Citrix RightSignature? Adobe Sign and DocuSign offer similar capabilities.

Organizations with fast-paced workflows may benefit from signNow’s in-app notifications, which can send users workflow updates and alerts instantly through the app on their phones. Or maybe your organization utilizes its official website to provide signer’s documentation. In that case, Citrix RightShare’s simple embedding capabilities and advanced setting options may make it the better option.

Review methodology

To evaluate signNow and Citrix RightSignature, we looked at key criteria like their key features and pricing. We tested each tool through the free trials they offer to get a first-hand feel of each, gauge how they approach the features they offer and form an opinion on their strengths and weaknesses. As for their pricing, we compared their plans to understand how they approach monthly and annual pricing and which pricing plan would suit which kind of user.

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