A disturbing, viral Twitter thread reveals how AI-powered insurance can go wrong
Vox
MAY 27, 2021
Lemonade wants you to forget everything you know about insurance. Lemonade tweeted about what it means to be an AI-first insurance company. The prospect of being judged by AI for something as important as an insurance claim was alarming to many who saw the thread, and it should be. Gabby Jones/Bloomberg via Getty Images.
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