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Case in point: taking stock of the CrowdStrike outages

CIO Business Intelligence

Last summer, a faulty CrowdStrike software update took down millions of computers, caused billions in damages, and underscored that companies are still not able to manage third-party risks, or respond quickly and efficiently to disruptions. It was an interesting case study of global cyber impact, says Charles Clancy, CTO at Mitre.

CTO Hire 290
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5 top business use cases for AI agents

CIO Business Intelligence

Weve developed our own agentic AI for code management, says Charles Clancy, CTO at Mitre. The best use case that seems to work well is in repository management, where itll go through and do bug fixes of code repositories. And EY uses AI agents in its third-party risk management service.

CTO Hire 359
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12 AI predictions for 2025

CIO Business Intelligence

Theres too much attention on AI for code development, which is actually just a fraction of the whole software development process. Nobody wants to be hired or fired by a machine that has no accountability. Its a step forward in terms of governance, trying to make sure AI is being used in a socially beneficial way.

CTO Hire 354
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How today’s enterprise architect juggles strategy, tech and innovation

CIO Business Intelligence

Ecosystem warrior: Enterprise architects manage the larger ecosystem, addressing challenges like sustainability, vendor management, compliance and risk mitigation. enterprise architects need to balance innovation with the practical realities of contracts and service agreements.

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5 ways to maximize your cloud investment

CIO Business Intelligence

Be strategic with reserve pricing Reserve pricing for cloud services can reduce resource usage costs by as much as 70%, says David McKee, who in his role as fractional CTO, tech founder, and digital twins thought leader at Counterpoint Technologies acts as a part-time CTO for nine companies in the US and Europe.

Cloud 310
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CIOs eye SaaS backup plans post-CrowdStrike

CIO Business Intelligence

One such area that’s getting more thought today is SaaS backup and recovery, something many CIOs have to date taken for granted, leaving it to their SaaS vendors to not only deliver better than five-nines uptime but also be the sole entities backing up and recovering SaaS-siloed data that is increasingly vital to companies’ data-driven operations.

Backup 324
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10 best practices when partnering for strategic skills

CIO Business Intelligence

For the more specialized IT needs, there just aren’t enough people to meet the demand,” says Michael Manos, CTO of Dun & Bradstreet. IT leaders must rigorously assess their partners’ talent management and development strategies, build greater trust and transparency into the relationships, and invest in greater partner governance.