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Hotel Chains Demonstrate Common B2B eCommerce Website Blunders

Forrester IT

Why do hotel web sites fail to support business travellers' customer journeys, in both the digital and physical sense? B2B eCommerce sites should help business shoppers balance price with value, which is a nuanced combination of many factors, not a series of binary choices.

Hotels 319
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Choice Hotels’ all-in cloud journey to sustainable business value

CIO Business Intelligence

Choice Hotels International’s early and big bet on the cloud has allowed it to glean the many benefits of its digital transformation and devote more energies to a key corporate value — sustainability, its CIO maintains. It also helped reduce energy consumption and costs. It is the brains of everything — our core system.

Hotels 144
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Bill Gates’ Cascade Investment firm buying controlling stake in Four Seasons Hotels

GeekWire

Bill Gates’ Cascade Investment LLC is acquiring a controlling stake in Four Seasons Hotels and Resorts , the company announced Wednesday. Gates and Cascade first invested in Four Seasons in 1997 when the hotel was public. It has more than 50 projects at various stages of development. The Four Seasons in Seattle.

Hotels 130
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It Ain’t Just AI: What We Saw At Google Cloud Next

Forrester IT

With some 30,000 people jammed into a Las Vegas hotel and convention center, expectations were clearly high — and Google gave them plenty to consider. Google conjured a Christmas-in-July atmosphere by scheduling Google Cloud Next April 9-11, some four months earlier than usual to present its AI offerings ASAP and upstage its rivals.

Google 251
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Tilting Point acquires publishing rights for WhaleApp’s Hidden Hotel: Miami Mystery

Venture Beast

Tilting Point will become the exclusive publisher for Hidden Hotel: Miami Mystery while the developer WhaleApp focuses on updates. Read More.

Hotels 126
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Avoiding a Stay at a Haunted Hotel And Why We Need a Travel App for That

CIO Business Intelligence

Imagine booking a room at a small, charming, off-the-beaten-path hotel on the Hawaiian island of Kauai using a popular mobile travel app, only to discover that the room is… haunted! Even now, an SAP customer or partner could be developing such a tool. That’s what happened to my friend Dana. But that didn’t go as planned.

Hotels 90
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IHG maximizes hospitality with multicloud

CIO Business Intelligence

For IHG Hotels and Resorts, the cloud provides just the right accommodation for business success. Moreover, IHG’s cloud backbone enables it to take advantage of emerging SaaS offerings, such as Speakeasy AI conversational chatbots, and deliver its own IHG Voice Cloud AI service to help guests and reception desk clerks at hundreds of hotels.

Hotels 132