Forrester IT
OCTOBER 29, 2020
Marketing leaders should embrace the new reality and look for ways to adapt their current approach to in-person events, while exploring ways to innovate their virtual event experience. They also need to pay attention to the underpinning infrastructure and integrate teams, processes, and technology.
Network World
OCTOBER 29, 2020
Simplifying security options for enterprise customers is a daunting task, and it can be even harder in the current pandemic-driven workforce environment. But Cisco is taking steps to both streamline and bolster its security menu, according to news out of its virtual Partner Summit conference. For starters, Cisco is eliminating 50 product names and simplifying its offerings within the renamed Cisco Secure portfolio.
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Forrester IT
OCTOBER 29, 2020
In 2020, digital shifted from nice-to-have to must-have. In 2021, companies will accelerate their digital transformation with a focus on customers and what, where, and how to serve them.
Tech Republic Security
OCTOBER 29, 2020
One policy expert says cybersecurity measures should be an expected item that comes with every purchase, like the safety measures in your car.
Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage
Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.
Forrester IT
OCTOBER 29, 2020
Employee experience in 2021 will be defined by long-term remote work and crisis management. Success will depend on the strength of an organization's employee experience strategy and technology investments. Learn more.
Anoop
OCTOBER 29, 2020
Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Let’s learn Windows 10 Servicing Upgrade to 20H2 using ConfigMgr. You can use Windows 10 servicing plans to keep Windows 10 up to date and secured. Windows 10 20H2 is the latest version of Windows 10. You can also upgrade to Windows 10 20H2 using Intune and WUfB (Windows Update for Business).
Information Technology Zone brings together the best content for IT professionals from the widest variety of industry thought leaders.
Association of Information Technology Professional
OCTOBER 29, 2020
Now’s the time for solution providers—and any tech company—to learn how emerging technologies can be integrated into current offerings and solve customers’ real-world business problems.
Forrester IT
OCTOBER 29, 2020
My colleagues Alessia Stewart, Paul-Julien Giraud, and I embarked on a journey two months ago to understand how connected devices can support the delivery of healthcare. We thought connected devices would be helpful in informing diagnoses, monitoring, ensuring compliance of treatment plans, and running clinical trials. We’re building a body of research, but we’ve decided to share a few things along the way.
Tech Republic Security
OCTOBER 29, 2020
BEC campaigns continue to shift their targets from C-suite executives and finance employees to group mailboxes, says Abnormal Security.
Forrester IT
OCTOBER 29, 2020
My wife has the good fortune of living with a security and risk pro who also happens to be a US Army intelligence officer, so she’s been previously scolded about lax security practices. I also point out how “hacking” scenes on TV and in movies are comical and inaccurate. Note: Said wife was not consulted […].
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Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.
Information Week
OCTOBER 29, 2020
To foster long-term resiliency and workplace innovation, IT leaders must invest in employees' skills and create an open and inclusive environment where people feel valued.
Forrester IT
OCTOBER 29, 2020
Customer experience (CX) has become the number one business priority for marketers. The percentage of European B2C marketers considering improving CX as their company’s top business priority has jumped from 26% in 2019 to 46% in 2020. CMOs are fully aware of the importance of customer data to personalise experiences. The employee data tsunami is […].
Spearline Testing
OCTOBER 29, 2020
Terrible audio quality can be a frustrating experience for your agent and your customer. Something so simple as degrading audio quality on a call can easily cause multiple problems such as delayed conversations, customer churn, and even loss in revenue just from one bad experience. So how can a business pinpoint the root causes of terrible audio quality for their contact centers?
Forrester IT
OCTOBER 29, 2020
In mapping the current and future state of the B2B marketing ecosystem in our just-published “The Forrester Tech Tide™: B2B Marketing Technologies, Q3 2020” report, we found that: Digitization drives investment. We placed many of the technologies in the invest and maintain quadrants — including chatbots and virtual assistants, customer data platforms (CDPs), marketing event management […].
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You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.
Tech Republic Security
OCTOBER 29, 2020
HackerOne's list was topped by cross-site scripting, and found improper access control and SSRF vulnerabilities to be climbing in number and risk potential.
Forrester IT
OCTOBER 29, 2020
The chaotic conditions of 2020 have increased demand to optimize employee's work-from-home experience. Forrester Total Economic Impact™ (TEI) studies have shown that the most important benefit of virtual desktop infrastructure (VDI) is enhanced productivity.
Information Week
OCTOBER 29, 2020
The inclusion of security and artificial intelligence in the mix is making DevOps more complex but is also creating new possibilities to hasten delivery.
Forrester IT
OCTOBER 29, 2020
Airgaps Aren’t Effective; Scratch Them From Your List… The number of companies falling victim to ransomware attacks continues to grow each day. Ransomware inflicts extreme pain, leading to business closure or significant business disruptions. Vendors are developing technology architectures and approaches to solve for these challenges. Each technology and approach has its pros and cons. […].
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If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.
Gizmodo
OCTOBER 29, 2020
The tragedy of Exxon continues. On Thursday, the company said it expects to lay off roughly 14,000 workers over the next year. The huge reduction comes even as it pays out shareholders, albeit at a flat level for the first time in nearly four decades. Read more.
The Verge
OCTOBER 29, 2020
Photo: Sony. Sony PlayStation CEO Jim Ryan says virtual reality won’t be a meaningful part of interactive entertainment in the near future. Ryan indicated to The Washington Post that VR still has a long way to go, although he emphasized that Sony isn’t giving up on the medium. The statement suggests that an update to Sony’s PlayStation VR headset is years away.
Network World
OCTOBER 29, 2020
(Editor’s note, Oct. 29, 2020: With the FBI and US Department of Homeland Security recently warning of credible cyberthreats to healthcare facilities including ransomware, it’s a good time to review the steps outlined in this article that enterprises can take to guard against such attacks.) Ransomware attacks are becoming more rampant now that criminals have learned they are an effective way to make money in a short amount of time.
GeekWire
OCTOBER 29, 2020
Amazon is on a massive hiring spree as it tries to meet rising e-commerce demand that has accelerated due to the pandemic and stay-at-home orders. In its third quarter earnings report , the Seattle company said it added 248,500 new full- and part-time permanent employees from July to September. That means Amazon hired nearly 2,800 people each day during the quarter.
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“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.
Gizmodo
OCTOBER 29, 2020
One of the obvious giveaways that you’re interacting with a robot is their blank dead-eyed stare. The eyes don’t connect with yours the way they would if they were, you know, human. A research team at Disney is trying to fix that using subtle head motions and eye movements that make the robot seem more lifelike … Read more.
Tech Republic Security
OCTOBER 29, 2020
Jack Wallen walks you through the process of installing an identity and authorization platform on CentOS 8.
Venture Beast
OCTOBER 29, 2020
Activision Blizzard reported earnings today that beat expectations as its Call of Duty franchise continued to outperform expectations. Read More.
GeekWire
OCTOBER 29, 2020
Amazon CEO Jeff Bezos. (GeekWire File Photo / Kevin Lisota). Amazon sailed past expectations for its third fiscal quarter as the company continues to meet rising demand for its products and services amid the global pandemic. The company posted record revenue and profit, despite spending billions on COVID-19-related initiatives and hiring hundreds of thousands of workers.
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Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.
Gizmodo
OCTOBER 29, 2020
Black biologist Charles Henry Turner was doing groundbreaking research into animal cognition at the turn of the 20th century, yet his ideas never gained traction on account of racism and his seemingly radical viewpoint. Many concepts proposed by Turner are now accepted science, and a group of researchers to say it’s… Read more.
GeekWire
OCTOBER 29, 2020
(Redfin Photo). Seattle-based real estate tech company Redfin is facing allegations of discriminatory pricing practices and “redlining” in a lawsuit filed by the National Fair Housing Alliance (NFHA) and other fair housing organizations. The NFHA said in a news release that after a two-year investigation, it had determined that Redfin’s minimum home price policy discriminates against sellers and buyers of homes in communities of color in many metropolitan areas.
Venture Beast
OCTOBER 29, 2020
Amazon reported fiscal Q3 2020 earnings, including revenue of $96.1 billion, net income of $6.3 billion, and earnings per share of $12.37. Read More.
The Verge
OCTOBER 29, 2020
Illustration by Alex Castro / The Verge. Google parent company Alphabet’s third quarter revenue increased 14 percent from the year before, led by a rebound in advertising revenue for both Google and YouTube. YouTube brought in $5 billion in advertising revenue in the third quarter of 2020 — a sign that advertisers who pulled back on their spending because of the coronavirus earlier in the year may be returning to something resembling normal.
Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO
The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.
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