Mon.Jul 08, 2019

CX SF 2019: Step Up To The High-Stakes Future Of Experience Design

Forrester IT

If you’re a customer experience (CX) professional, you know that experience quality drives growth — Forrester’s data proves it — and that CX is customers’ perceptions of their interactions with your company.

What Government CIOs Should Know About Digital IDs


Noémi lives in France. She needs to file her income tax return and — since she’s already doing “admin stuff” — she also checks the status of her healthcare reimbursements and signs up on the local electoral list. FranceConnect allows Noémi to access the public services needed to complete these tasks using a single logon. . Noémie’s story is a clear example of how digital identities can make citizens’ lives and interactions with government agencies easier. .

Uncovering The Enterprise Risks Posed By Consumer Connected Devices

Forrester IT

Consumer connected devices are presenting increasingly attractive targets to cybercriminals, putting home networks and potentially enterprise assets at risk.

7 Lessons on Maturing DevOps in Enterprises

Social, Agile and Transformation

If you are trying to implement devops in a larger IT organization, please give a listen to my recent podcast on Gigaom's Voices in DevOps A Conversation with Isaac Sacolick. DevOps largely came from startups that wanted to break the cultural and practice separation between Dev and Ops.

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An Adult Conversation About Estimates

Speaker: Beekey Cheung, Software Consultant, Professor Beekums, LLC

Estimates are a contentious topic in software development. Most of our development teams hate providing estimates and many managers are starting to view them as unnecessary. As senior software leaders, how can we determine whether estimates are helpful or harmful to our teams? We are excited to be joined by Beekey Cheung, a software consultant and blogger known as Professor Beekums, who has helped many leaders and teams go from fearing estimates to using them appropriately. He'll walk us through the value of estimates, how to overcome the hesitancy many have in giving them, and how to provide better estimates.

Enterprise Meets Consumer Security: Exploring Approaches To Protect Employees At Home

Forrester IT

Does your organization have a strategy for protecting employees at home as a part of your overall cybersecurity program? Something that could include, but really goes to a place that is beyond awareness training? If you answered no, you’re not alone Employee privacy is a big reason why not.

More Trending

FORRward: A Weekly Read For Tech And Marketing Execs

Forrester IT

Facebook Has Brought Us To A Tipping Point Facebook is appointing what its leader calls a “supreme court” for resolving issues in content censorship. This oversight board will be appointed by Facebook; therefore, it is fraught with conflict-of-interest from the get-go.


IAM market evolves, but at a cost


Read Jesse Scardina take a look at the current state of Identity and Access Management software on Tech Target : The identity and access management market is rapidly changing.

SCCM Intune Support for VDI Devices Persistent Non Persistent


Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. link]. SCCM management of Windows Virtual Desktop offering is getting more attention from Microsoft.

Nine Best Practices For Integrating Application Security Testing Into DevOps


Read Ruslan Desyatnikov list nine best practices for integrating application security testing into DevOps on Forbes : The software community is on the brink of accelerating changes as DevOps practices, agile development methodologies and AI gradually, but surely, phase out legacy approaches. But while this is a fantastic development on the one hand, it’s also […].

The Six Principles of Persuasion

Speaker: Michael Carducci, CTO, Mago:Tech

As senior tech leaders, we often fall prey to thinking that a “good idea” and logical case is sufficient to get the desired response and result. We might be trying to get our CEO on-board with investment in a new technology or a rearchitecture effort, or we might want culture or process changes by our team. Our “good idea” is simply the beginning. An idea must be communicated; a case must be made; and ultimately other people must be persuaded to get onboard. Michael Carducci brings a fascinating background to this webinar. He’s a technologist and regularly works to help senior leaders improve their results. He’s also a professional mentalist and has been a student of psychology, human behavior and the principles of influence for nearly two decades.

Declare Your Independence From Spreadsheets

Perficient - Digital Transformation

What is important to you? That is an important question and your answer(s) to it usually defines how you live your life. But what about “What is important to you professionally in your career?” Do the answers to that question define how you work, where you work, and what you do with your work?

Can you smell that? That’s my data! Data can now be stored inside the molecules that power our metabolism


DNA isn’t the only molecule we could use for digital storage. It turns out that solutions containing sugars, amino acids and other small molecules could replace hard drives too. Jacob Rosenstein and his colleagues at Brown University, Rhode Island, stored and retrieved pictures of an Egyptian cat, an ibex and an anchor using an array of […].

A Robot That Can Throw Bananas? Why CIOs Should Take Notice

Information Week

Scientists are now developing models that allow robots to learn from experience. Pay attention, because deep learning is poised to drive significant advances

Apple Testing Face ID and Touch ID sign-in for iCloud on iOS 13 and macOS Catalina


We have been evaluating the current beta versions of Apple‘s next generation operating systems for the iPad, iPhone and Macs. These are very quirky but that is to be expected in beta versions. Still we see many productivity enhancements that will be welcome improvements to the Apple suite of products. Here is more from 9 […]. News Apple

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Schema Evolution Patterns

Speaker: Alex Rasmussen, CEO, Bits on Disk

If you want to make your development team squirm, ask them about database schema changes or API versioning. Most development teams struggle with changing database schemas and updating API versions without breaking existing code. Alex Rasmussen is an expert in helping teams through these struggles. His talk will examine database schema changes and API versioning as two instances of schema evolution: how your systems respond when the structure of your structured data changes.

IBM Garage Talks Accelerating Digital Transformation

Information Week

ADP, Delos, and the City of New York share their experiences working with design thinking teams from IBM

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Facebook’s Cryptocurrency Plan Draws European Central Bank Warning on Regulation


Financial regulators must act fast to prepare for the push by U.S. tech giants such as Facebook Inc. into the financial system, according to European Central Bank Executive Board member Benoit Coeure. “It’s It’s out of the question to allow them to develop in a regulatory void for their financial service activities, because it’s just too dangerous,” […]. Blockchain and Cryptocurrency News

The Six Million Dollar Service Designer

I'm not lost, I'm wondering

So, who is the prototypical Service Designer? How did he/she end up in Service Design? Has he/she taken Service Design classes? Does he/she have special inherent traits that makes them uniquely suited for Service Design? Is there a proverbial DNA of the Service Designer? Turns out… there kinda is. Greg Lakloufi – The Six Million Dollar Service Designer. No Category


Shape Digital CIOs by Practicing Five "I”s

Future of CIO

Team Leadership in the Age of Agile

Speaker: Roy Osherove, Technology and Leadership Consultant

Why is implementing new frameworks, from SCRUM to self-organized teams, so much harder than understanding them? Roy Osherove has the solution. Tune in and learn to recognize what state your team is in, to support them accordingly, and to help them adopt the best practices given where they are today.

The Best “Education” Quotes of “Digital Master” July 2019

Future of CIO

" Digital Master ” is the series of guidebooks (28+ books) to perceive the multi-faceted impact digital is making to the businesses and society, help forward-thinking organizations navigate through the journey in a systematic way, and avoid “rogue digital.”

The Monthly “Digital Master” Book Tuning: Develop Unique Business Competencies July 2019

Future of CIO

Digital makes a significant impact on every aspect of the business from people, process to technology, both horizontally and vertically.

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