Tue.Mar 31, 2020

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Conducting Customer Research Remotely: Tips, Tricks, And Resources

Forrester IT

Conducting Research Remotely Has Benefits The shift to working remotely in response to the current pandemic means many organizations are having to rethink their approach to understanding customers. Luckily, conducting research remotely has long been part of business as usual for many organizations, and for good reason — it provides benefits that help make research […].

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10 Business Functions That Are Ready To Use Artificial Intelligence

CTOvision

Read Bernard Marr list 10 functions in your business which could use artificial intelligence to speed up things on Forbes : In the grand scheme of things, artificial intelligence (AI) is still in the very early stages of adoption by most organizations. However, most leaders are quite excited to implement AI into the company’s business […].

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Trending Sources

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How Retail Omnichannel Commerce Stands in 2020

Forrester IT

Customers believe they are engaging with one unified brand or organization, regardless of the device or touchpoints that they use. Retailers must ensure the continuity of information and resources across digital and store touchpoints — or risk losing customers to competitors that do. A truly omnichannel operation that spans the customer lifecycle will optimize revenue, […].

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Enterprise AI Goes Mainstream, but Maturity Must Wait

CTOvision

Read the commentary of James Kobielus on why enterprise artificial intelligence is growing but not mature enough on Information Week : Artificial intelligence’s emergence into the mainstream of enterprise computing raises significant issues — strategic, cultural, and operational — for businesses everywhere. What’s clear is that enterprises have crossed a tipping point in their adoption of […].

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Meet John Bratincevic, Forrester’s newest AD&D Analyst

Forrester IT

As a new analyst on Forrester’s application development research team, allow me to introduce myself. Let’s start with what is probably your most pressing question – how to pronounce my surname: “I’m just going to call you ‘John B.’, is that OK?” Yes, of course, no need to suffer. What else would you like to know? “…maybe tell me about yourself?

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Coronavirus: NHS turns to big tech to tackle Covid-19 hot spots

CTOvision

The NHS has confirmed it is teaming up with leading tech firms to ensure critical medical equipment is available to the facilities most in need during the coronavirus outbreak. It blogged the firms would create computer dashboard screens to show the spread of the virus and the healthcare system’s ability to deal with it. These will draw […].

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Is your AI responsible enough?

CTOvision

Read Naresh Kumar Shaktivel take look at whether artificial intelligence in the financial sector is transparent and traceable on Finextra : As banks think about applying machine learning and Artificial Intelligence (AI) technologies, they have to remember that they have a responsibility towards their customers and society – all of this in a manner that’s […].

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How to better secure your Microsoft Remote Desktop Protocol connections

Tech Republic Security

Microsoft's Remote Desktop Protocol has been saddled with security bugs and weaknesses, which means you need to take certain precautions when using RDP for remote connections.

Microsoft 159
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Huawei open-sources MindSpore, a framework for AI app development

CTOvision

Huawei this week announced that MindSpore, a framework for AI app development the company detailed in August 2019, is now available in open source on GitHub and Gitee. The lightweight suite is akin to Google’s TensorFlow and Facebook’s PyTorch, and it scales across devices, edge, and cloud environments, ostensibly lowering the barrier to entry for […].

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IBM providing 9 free public cloud business services to customers during coronavirus pandemic

Tech Republic Security

With companies sending employees home to work during the COVID-19 threat, IBM offers a range of tools to support critical IT applications.

IBM 173
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GEP Procurement & Supply Chain Tech Trends Report

The technological landscape is dynamic and changes quickly. And for procurement and supply chain leaders looking to harness the power of technology to navigate complex challenges and an uncertain business environment, keeping up with the latest trends can be its own obstacle. So, what’s on the technological horizon for procurement and supply chain for the year ahead?

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Palo Alto grows SD-WAN platform buy snapping-up CloudGenix for $420M

Network World

With an eye towards significantly bolstering its edge networking offerings, Palo Alto has entered into an agreement to buy cloud-based SD-WAN vendor CloudGenix for $420 million in cash. Palo Alto said upon the completion of the acquisition it will integrate CloudGenix's cloud-managed SD-WAN products to accelerate the intelligent onboarding of remote branches and retail stores into its Prisma Access package.

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FBI warns about Zoom bombing as hijackers take over school and business video conferences

Tech Republic Security

Teleconferences are being disrupted by internet trolls shouting profanity and racist remarks and posting pornographic and hate images.

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Enterprise AI Goes Mainstream, but Maturity Must Wait

Information Week

An O'Reilly survey illustrates how enterprise groups are moving more applications into production, but also how companies face cultural and talent focused barriers.

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Phishing emails claim recipient has been infected with coronavirus

Tech Republic Security

A new phishing campaign is using the fear of being infected as a way to spread malware, as spotted by security trainer KnowBe4.

Malware 154
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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Top 8 project management tools

Tech Republic Cloud

Effectively navigating a project's lifecycle can be virtually impossible without the right tools. These project management tools can help you stay on track.

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How to Leverage Interactive Learning Tools for Engaging Training Experiences

Kitaboo

This blog talks about leverageinh Interactive Learning Software for engaging training experiences. The importance of interactive training experience as an essential learning tool for employees cannot be emphasized enough. L&D professionals across industries are looking for ways to train their employees consistently, while improving learner engagement and cutting costs at the same time.

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How to right-size your company's tech stack

Tech Republic Cloud

The influx of remote workers is causing more organizations to reevaluate their core applications. Here's how to make sure your team is set up for success.

How To 114
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Palo Alto grows SD-WAN platform by snapping-up CloudGenix for $420M

Network World

With an eye towards significantly bolstering its edge networking offerings, Palo Alto has entered into an agreement to buy cloud-based SD-WAN vendor CloudGenix for $420 million in cash. Palo Alto said upon the completion of the acquisition it will integrate CloudGenix's cloud-managed SD-WAN products to accelerate the intelligent onboarding of remote branches and retail stores into its Prisma Access package.

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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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7 Ways to Build a Career in Blockchain Technology and Cryptocurrency

Galido

Information Technology Blog - - 7 Ways to Build a Career in Blockchain Technology and Cryptocurrency - Information Technology Blog. New developments bring innovations and opportunities. Since Blockchain emerged, it has changed various industries, including business and finance. With its growth, Blockchain has garnered interest, and more and more people are looking into ways of tapping into the new technology.

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Adobe Summit 2020 keynote highlights new digital economy index and CXM Playbook

Tech Republic Cloud

Adobe's first virtual keynote highlighted the growing importance of digital, introducing new tools that prioritize the customer experience.

Adobe 96
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Transitioning from the initial terror phase as new COVID-19 cases plateau in some countries

Trends in the Living Networks

The good news is that over the last week new cases are plateauing or even reducing in many countries, including Spain, Italy, Switzerland, Australia, and a range of Western European countries. Of course new cases are still rising alarmingly in other countries, most notably the US, though also in UK, Canada, and France. The chart below shows the last 10 days of data on new cases from a selection of countries, using two different scales to help make sense of the range of the data, and avoiding log

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How to Leverage Interactive Learning Tools for Engaging Training Experiences

Kitaboo

The importance of interactive training experience as an essential learning tool for employees cannot be emphasized enough. L&D professionals across industries are looking for ways to train their employees consistently, while improving learner engagement and cutting costs at the same time. Offering an interactive training experience is a rapidly growing trend in corporate training programs due to its ability to make employee learning experiences more engaging.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Keep these privacy considerations in mind when using Zoom at home for work collaboration

Tech Republic Security

The platform allows a host to monitor users' activities while screen sharing, as well as access to a participant's device information and other details.

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New coronavirus maps show effectiveness of stay-at-home orders and testing data

Tech Republic Cloud

Business cloud company Domo created global maps showing COVID-19 infection statistics that update every 10 minutes.

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Future Of Retail 2020: Retailers Test Consumer Facing and Operational IoT Solutions

Forrester IT

To understand how Forrester’s predictions will unfold in the retail industry in 2020, my colleague Madeline Cyr and I interviewed experts within Forrester for our “Applying 2020 Predictions To Retail” series. To understand the Internet of Things (IoT) predictions for 2020, we spoke with Forrester IoT expert Frank Gillett. Madeline Cyr: In 2020 you predict […].

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Two Exabeam employees at RSA conference who tested positive for COVID-19 are recovering

Tech Republic Security

Exabeam's employees are recovering from coronavirus. Both tested positive for COVID-19 after attending RSA in San Francisco.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Adobe adds analytics tools and more customer data to Experience platform

Tech Republic Cloud

The new features will make it easier to understand the customer journey and customize user experiences.

Adobe 87
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Top Takeaways From The “Knowing The Unfuzzed And Finding Bugs With Coverage Analysis” Webinar

ForAllSecure

The adoption of fuzzing has resulted in vulnerabilities being found and fixed at scale. Although it is known for a number of its benefits never seen before in other application security testing techniques, advanced users have eventually come across two key questions: How do we find good fuzzing targets quickly? What is left to fuzz? ForAllSecure security researcher, Mark Griffin, sought to identify a solution to those that struggle with these questions and points to one possible solution: automa

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Top 5 project portfolio management tools

Tech Republic Cloud

These first-rate project portfolio management tools can help your organization excel.

Tools 86
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Top Takeaways From The “Knowing The Unfuzzed And Finding Bugs With Coverage Analysis” Webinar

ForAllSecure

The adoption of fuzzing has resulted in vulnerabilities being found and fixed at scale. Although it is known for a number of its benefits never seen before in other application security testing techniques, advanced users have eventually come across two key questions: How do we find good fuzzing targets quickly? What is left to fuzz? ForAllSecure security researcher, Mark Griffin, sought to identify a solution to those that struggle with these questions and points to one possible solution: automa

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Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.