Tue.Feb 12, 2019

Augmented Reality, Virtual Reality, And Mixed Reality Do Bring Value To Industry

Forrester IT

Back in August of last year, I asked for good examples of augmented reality (AR), virtual reality, and mixed reality (MR), all together known as extended reality.

3 reasons you shouldn’t use chatbots

David Linthicum

Cloud-based chatbots are almost old technology now; they’ve been around for four years. And reception has been decidedly mixed. Last week, researchers at several collaborating institutions unveiled the formal write-up of something called the “Second Conversational Intelligence Challenge,” which was a competition among chatbots that took place during December 2018’s NeurIPS artificial intelligence conference.

Pragmatism Rules Finovate Europe 2019

Forrester IT

Finovate Europe is back in full swing, so we wanted to share our impressions of day one. Here are Benjamin’s thoughts: And some further reflections by Aurélie and myself. financial services

Gartner Predicts the Future of AI Technologies


If you’ve noticed an uptick in product recommendations based on your Amazon purchases, or GPS services that are increasingly accurate in displaying congested traffic areas, it’s because artificial intelligence (AI) is everywhere. AI adoption in organizations has tripled in the past year , and AI is a top priority for CIOs. Yet early AI initiatives have a high probability of failure due to misalignment with business requirements and lack of agility.

An Adult Conversation About Estimates

Speaker: Beekey Cheung, Software Consultant, Professor Beekums, LLC

Estimates are a contentious topic in software development. Most of our development teams hate providing estimates and many managers are starting to view them as unnecessary. As senior software leaders, how can we determine whether estimates are helpful or harmful to our teams? We are excited to be joined by Beekey Cheung, a software consultant and blogger known as Professor Beekums, who has helped many leaders and teams go from fearing estimates to using them appropriately. He'll walk us through the value of estimates, how to overcome the hesitancy many have in giving them, and how to provide better estimates.

Join The Progressive Web App Movement

Forrester IT

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How to build a modern customer service agent workspace

Forrester IT

Automation and AI increasingly handle routine tasks. Customer service agents already focus on escalations and exceptions. They need a powerful workspace to empower them to understand their customer, their journey, and their context. They also need to be armed with the right knowledge and data to help solve hard problems. They need to be focused on […]. customer experience management customer service solutions

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Desktop Support Network Troubleshooting Tips for Beginners


Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. link]. This post is a continuation of my old post “How to Learn Desktop Support Engineer Skills“ Desktop support engineers are an integral part of the IT support world.

US Tech Demand Will Be Strongest In Domestic And Services Industries, Weakest In Manufacturing And Multinationals

Forrester IT

Forrester has just published our 2019 industry outlook for US tech budgets, with forecasts for how firms in different industries will increase and allocate their spending this year (see the Forrester report “2019 US Tech Budgets: Industry Outlook: CIOs Should Make Their 2019 Plans With A Solid Understanding Of What’s Going On In Their Industry.“) “) Our […

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Azure IaaS Learning Opportunity Webinar?


Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. link]. I have explained the Azure learning process in the previous post. This post will give you an opportunity to “Keep yourself updated – Virtual Networking” as I explained in the above post.

The Six Principles of Persuasion

Speaker: Michael Carducci, CTO, Mago:Tech

As senior tech leaders, we often fall prey to thinking that a “good idea” and logical case is sufficient to get the desired response and result. We might be trying to get our CEO on-board with investment in a new technology or a rearchitecture effort, or we might want culture or process changes by our team. Our “good idea” is simply the beginning. An idea must be communicated; a case must be made; and ultimately other people must be persuaded to get onboard. Michael Carducci brings a fascinating background to this webinar. He’s a technologist and regularly works to help senior leaders improve their results. He’s also a professional mentalist and has been a student of psychology, human behavior and the principles of influence for nearly two decades.

How do Push Notifications Work in Web Applications?


Information Technology Blog - - How do Push Notifications Work in Web Applications? Information Technology Blog. There is no shortage of communication alternatives for modern-day marketers.

How 3 Companies Increased Deployment Speed for their Oracle Tools by Up to 8x


The speed of software development and release today would have been almost unimaginable ten years ago. In 2018, over half of developers wanted to deploy builds more frequently than every week, with 16 percent saying they’d prefer to release builds every hour.¹

How to Start a Business Without Giving Up Your Day Job


Information Technology Blog - - How to Start a Business Without Giving Up Your Day Job - Information Technology Blog. It takes a lot of courage to give up a paying job and take on the responsibility of running your own business.

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Protecting Us from AI's Dark Side

Information Week

The promise of AI is real, but the potential dangers are also just as real. In the end countermeasures will alleviate the dangers


Schema Evolution Patterns

Speaker: Alex Rasmussen, CEO, Bits on Disk

If you want to make your development team squirm, ask them about database schema changes or API versioning. Most development teams struggle with changing database schemas and updating API versions without breaking existing code. Alex Rasmussen is an expert in helping teams through these struggles. His talk will examine database schema changes and API versioning as two instances of schema evolution: how your systems respond when the structure of your structured data changes.

Get More From Chef By Extending It

Linux Academy

For the second quarter in a row we’ve launched a Chef certification course, this latest time we launched Extending Chef Badge. If you’re on the hunt for Chef related certifications, then this Extending Chef Badge course is something that you’ll obviously want to look into. But what if you simply want to expand your knowledge of Chef? What will you learn? How can Chef be extended? Avenues for Extending Chef.

Prepare for Fourth Industrial Revolution Tech

Information Week

The Fourth Industrial Revolution has arrived with the emergence of new technologies. Is your company ready to join in

Three Digital Balance Practices for Leading to the Future

Future of CIO

The digital era upon us means fast-paced changes, continuous disruptions, overwhelming information, and shortened knowledge life cycle. Organizations of the future are increasingly exhibiting digital characteristics in various shades, extensiveness, and intensity.

Trump White House Launches AI Initiative

Information Week

Artificial intelligence is the brains behind self-driving cars, cancer research, and more. Now the White House has created an initiative to foster this technology

Team Leadership in the Age of Agile

Speaker: Roy Osherove, Technology and Leadership Consultant

Why is implementing new frameworks, from SCRUM to self-organized teams, so much harder than understanding them? Roy Osherove has the solution. Tune in and learn to recognize what state your team is in, to support them accordingly, and to help them adopt the best practices given where they are today.

Bureaucracy as a Digital Management Pitfall

Future of CIO

The root of the word "bureaucracy" is: bureau(fr) = desk and kratos(gr) = rules/ power. Generally speaking, bureaucracy is a system based on a hierarchy of authority and division of workforce functioning in a routine manner.

The Monthly “IT Innovation” Book Tuning: Unleash IT Potential in the Digital Era. Feb 2019

Future of CIO

Within abundant information and emergent digital technologies, IT is a key component of holistic business mindset to re-imagine “what is possible” - unleashing business potentials and improving business efficiency, effectiveness, agility, and maturity. The art of possible to reinvent IT in the digital age is to deliver the value of information in helping businesses grow, delight customers and doing more with innovation.

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