Wed.Jul 03, 2019

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What Is Your X1?

Forrester IT

Customer experience has stalled. Over the past 24 months, some of the stars of Forrester’s Customer Experience Index (CX Index™), such as JetBlue and BMW, have shown no improvement in their CX. Other former standouts, like Etsy and USAA Credit, have experiences that are going backwards. Why? Every customer journey has many “peaks” — experiences […].

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8 steps to recover quickly (and well) from a data breach

CTOvision

The most important thing to do prior to breach is to plan. Despite best efforts to protect the organization’s health information, a hacker has breached the walls and now client files are encrypted, ransom demands have been made to restore health records and more malware may have been placed on the network. An article from […].

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The Insights Beat: Light Up The Sky With Insights This July

Forrester IT

It’s nearly Independence Day in the United States—a day filled with parades; fireworks; family; and, of course, delicious food. The day honors something that we, like the Founding Fathers before us, hold dear in the research organization at Forrester: the agreed upon final wording of a document, devised by a team of thinkers, driven by a […].

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Many VMware Products Affected by SACK Linux Vulnerabilities

CTOvision

Over 30 VMware products are affected by SACK Panic and SACK Slowness, two recently disclosed Linux kernel vulnerabilities that can be exploited remotely without authentication for denial-of-service (DoS) attacks. The security holes, discovered by a researcher working for Netflix, are related to how the kernel handles TCP Selective Acknowledgement (SACK) packets with a low minimum segment […].

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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How to Get Hands-On with Machine Learning

Information Week

If you really want to understand the capabilities and limitations of machine learning, you have to get hands-on. Here's a short list of options for beginners.

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Average Cost of Cyberattacks Soars to $4.6 Million Per Incident

CTOvision

The aftermath of a cyber breach can be costly. But just how expensive and where the brunt of that financial impact falls has been somewhat unclear, until now. A new report by Radware and Merrill Research found that the price tag of cyber attacks has spiked significantly, increasing from $3 million per incident in 2018 to […].

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More Trending

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TikTok now faces a data privacy investigation in the UK, too

CTOvision

TikTok is under investigation in the UK for how it handles the safety and privacy of young users. UK Information Commissioner Elizabeth Denham told a parliamentary committee on Tuesday that the popular short-form video app potentially violated GDPR rules that state that technology companies must have different rules and protections for children, reported The Guardian. […].

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Whitepaper: Is voice latency impacting your business growth?

Spearline Testing

ITU research carried out in 2003 states that a one-way delay of 400ms should not be exceeded for “general” network planning, however demanding interactive tasks such as speech can experience issues with one-way latency values of 150ms. Where latency reaches 500ms the ITU states that nearly all users are dissatisfied. The Spearline platform provides advanced cloud-based monitoring and testing capabilities, helping many businesses ensure their global inbound and outbound communications

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Where does Europe stand in the development of AI?

Dataconomy

What is the future of AI in Europe and what does it take to build an AI solution that is attractive to investors and customers at the same time? How do we reimagine the battle of “AI vs Human Creativity” in Europe? Is there any company that is not using. The post Where does Europe stand in the development of AI? appeared first on Dataconomy.

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The Organizational Innovation Scorecard

Future of CIO

The purpose of Innovation Management is to prepare everything to maximize the transformation of an idea to achieve its commercial value. Besides spotting individual innovators. Organizations should also assess the overall innovation capability and capacity of the company, as well as their innovation performance. They can define some important factors to measure innovation score within a company and develop a comprehensive organizational innovation scorecard.

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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The Corporate Board’s Synthetic View

Future of CIO

Digital is about changes, closer to reality is that 'change' is continuously happening in such a dynamic environment of a company. Businesses need to recognize the change and help leaders meet the challenge via business savviness and agility. Improvisation, fact-finding, analysis and synthesis, trial and error, all are necessary ingredients of leadership.

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Three Practices to Celebrate Holiday

Future of CIO

It’s the time to celebrate the 4th of July holiday, it’s a perfect moment for us to revisit the spirit of “Independence Day” via our own lens and experiences. Symbolically, being American means to carry on the heritage defined in the Declaration of Independence and impact. Either individually or collectively, how to develop the best and next practices for taking the progressive journey for pursuing freedom, happiness, and independence?

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