Thu.Jun 15, 2017

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Lessons Learned From The Recent British Airways Outage

Forrester IT

Like many others, we are trying to wrap our heads around the recent British Airways outage , an event so far-reaching and arguably avoidable that it's difficult to believe such a thing can happen -- yet it did. While our aim is not to criticize BA , this event provides some good lessons for everyone. It's a reminder that bad things can happen, even to a good organization.

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PaloAlto Networks partners with US Girl Scouts on security skills

Computer Weekly

Palo Alto Networks is partnering with the Girl Scouts of the USA to develop cyber security badges to foster knowledge of the topic and support interest in the profession

Network 215
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13 Types of technology that can help improve cash flow

CTOvision

Business owners are often so busy with day-to-day operations and management that they find it tough to gain a big-picture view of certain financial aspects, such as cash flow. It is important, however, to see the forest in spite of the trees and understand what is possible with a few minor changes. In addition to […].

Financial 184
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As EU mobile roaming charges end, industry frets over impact

Computer Weekly

As consumers celebrate the end of mobile roaming charges across the EU, the industry is facing up to the challenges of implementing the new rules

Mobile 207
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Switch’s Las Vegas Data Center Stronghold Reaches North of 2 Million Square Feet

Data Center Knowledge

Company launches massive, 40MW Las Vegas 10 data center Read More.

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Retailers urged to change approach to demand forecasting

Computer Weekly

To achieve optimal fulfilment performance, retailers must now forecast how consumers will shop and understand the influences behind purchasing decisions

Retail 198

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University College London hit by ransomware attack

Computer Weekly

University restricts access to several IT systems and file shares to halt spread of malware

Malware 219
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What Businesses Can Learn from Millennials about Collaboration

IT Toolbox

I have written often about the younger generation of workers – both Gen Y and Gen Z – and how these “digital natives” are different from the older generations, conveniently tagged as “digital immigrants” This generational divide is real, and creates many challenges, especially as workplace demographics are rapidly trending younger.

Trends 125
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Majority of Brits would use artificial intelligence, survey finds

Computer Weekly

The level of trust for using artificial intelligence for customer services has increased among British people, although they may have little choice as businesses flock towards the technology

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An SMS Tracker Keeps Your Children Away from Danger

IT Toolbox

As technology is evolving, human society is gaining benefit from it for every essential activity. Their life is incomplete without the use of electronic devices. They constantly use their mobile phones, laptops, tablets, and other electronic gadgets from the morning till the night until they have completed their tasks.

Mobile 125
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GEP Procurement & Supply Chain Tech Trends Report

The technological landscape is dynamic and changes quickly. And for procurement and supply chain leaders looking to harness the power of technology to navigate complex challenges and an uncertain business environment, keeping up with the latest trends can be its own obstacle. So, what’s on the technological horizon for procurement and supply chain for the year ahead?

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Government objections to faster broadband USO ‘risible’

Computer Weekly

Lord Mendelsohn hits out at 10Mbps broadband universal service obligation contained in the Digital Economy Act, saying the government’s broadband ambitions are too weak

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Fileless malware: An undetectable threat

Tech Republic Security

Fileless malware is a dangerous and devious threat--and it's gaining traction. Find out how it might affect your organization, network, and the devices connected to it.

Malware 149
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Finnish mobile operators opt-out from free EU roaming

Computer Weekly

Finnish mobile operators have been exempted from new European Union data roaming rules for now

Mobile 184
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IBM's Impact on LANs

IT Toolbox

Particularly in the areas of microcomputers, LANs, and enterprise networking, IBM's insistence that its customers remain "pure blue" ran against both the economic and technological developments set in motion before 1990.

LAN 124
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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Ransomware: The most important thing you can do not to be a victim

Tech Republic Security

If you're wondering what important steps you can take to avoid getting taken down by ransomware, Jack Wallen offers up one tip that will go a very long way.

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New security issues emerge with VoIP on 4G

IT Toolbox

The global expansion of VoIP is triggering serious security problems for networks, particularly with the implementation of voice over long-term evolution, or VoLTE. VolTE is part of the 4G LTE standard, and provides superior call quality to 2G or 3G when used over IP multi-media system networks.

VOIP 124
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Is it Time to Downsize Your Integration Efforts?

Data Center Knowledge

Increasingly SaaS providers are deciding to solve their integration challenges by embedding a commercially available cloud-based integration platform, or integration platform as a service (iPaaS), with their own applications. Read More.

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Want a career in cybersecurity? Here are 10 jobs to explore

Tech Republic Security

There are currently 1 million open cybersecurity jobs worldwide. Here are 10 different career options to investigate in the field.

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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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AWS Cloud Storage Gateway Revisted (StorageIOlab review)

IT Toolbox

The Storage Gateway is the AWS tool that you can use for accessing S3 buckets and objects via your block volume, NAS file or tape-based applications.

Storage 125
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British Airways Owner Says Data Center Outage Cost £80M

Data Center Knowledge

IAG chief apologizes for disruption, but says cuts not to blame Read More.

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Former US security advisor: Cyberattacks damage society as much as physical infrastructure

Tech Republic Security

At the 2017 Global Cybersecurity Summit in Kiev, Ukraine, Tony Blinken, who was deputy secretary of state to Barack Obama, said the best defenses against cyberattacks are educated consumers and collaborative responses.

Education 124
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Xpanxion test content – do not publish

Data Center Knowledge

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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How to quickly give users sudo privileges in Linux

Tech Republic Security

If you have users that need certain admin privileges on your Linux machines, here's a walk-through of the process for granting full or specific rights.

Linux 130
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Case Study: Jack Link's finds the beef in ERP

IT Toolbox

The company that makes Jack Link’s beef jerky may encourage its consumers to “feed your wild side,” but when it comes to implementing an ERP system, Link Snacks Inc. keeps things tame.

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HPE Trips Over Australian Tax Office’s SAN

Data Center Knowledge

ATO's incident report reads like a cautionary tale for service providers on how not to instill confidence. Read More.

Report 124
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The Chief Enterprise Architect (CEA) role replaces the CIO (iv)

IT Toolbox

continuing from. The CIO in the Cloud era. The IT issue and the Cloud solution (i).

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Google Drive Backup and Sync feature offers full backup alternative to Apple Time Machine

Tech Republic Cloud

Google is launching a new backup feature in late June 2017 that will allow users to back up data from any folder on their hard drive straight to Google Drive.

Backup 130
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Tech Savvy. Tech Lazy. Tech Ignorant.

IT Toolbox

Yesterday, fellow Toolbox blogger Jared Jaureguy posted a really nice piece entitled Tech Savvy? You may be more susceptible to cyber crime.

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New Data Center Provider eStruxure Enters Growing Canadian Market

Data Center Knowledge

Announces $80 million in capital raised, acquisition of Montreal data center Read More.

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Why properly educating users is the best defense against future cyberattacks

Tech Republic Security

In an interview at the 2017 Global Cybersecurity Summit, former deputy secretary of state Tony Blinken explained how cyberattacks threaten our thoughts and beliefs, and how to mitigate this threat.

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Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.