Forrester IT
JUNE 23, 2020
Although we’re only halfway through 2020, it feels like we’ve experienced enough disruption to last us a full year, if not an entire decade. During our recent Summit and CX North America virtual events and in many reports and blogs, Forrester analysts have provided guidance about how best to respond, today and in the coming […].
CTOvision
JUNE 23, 2020
Read why Oluwaseun Adeyanju says that decentralization could increase data biases in artificial intelligence on Forbes : The Covid-19 outbreak has overwhelmed health systems around the world. At a point, […].
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Forrester IT
JUNE 23, 2020
Over the last several months, our cloud analyst team has been asked to explore the question, “does customer experience (CX) matter to the enterprise cloud?” Restated, the more accurate questions are, “does CX matter when enterprise IT is providing cloud services to its business customers,” and “does CX impact cloud purchasing decisions?” Our immediate answer […].
CTOvision
JUNE 23, 2020
Facebook’s chief AI scientist has revealed why the social media giant decided to open an AI research lab in Paris as opposed to London or another European city. The Facebook AI […].
Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage
Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.
Forrester IT
JUNE 23, 2020
At Forrester’s CX North America event, I delivered a session about going beyond surveys to measure customer experience (CX). To help convince attendees it’s possible, I asked two wonderful guest speakers to highlight their organization’s efforts to move beyond surveys in CX: TS Balaji, vice president of experience design and customer experience at Cox Communications […].
CTOvision
JUNE 23, 2020
Read why Cliff Saran says that artificial intelligence bias and privacy issues need a human approach on Computer Weekly : Algorithmic bias, lack of artificial intelligence (AI) explainability and failure […].
Information Technology Zone brings together the best content for IT professionals from the widest variety of industry thought leaders.
CTOvision
JUNE 23, 2020
Read Joe McKendrick explain the concept of Artificial Intelligence for IT operations on ZDNet : Lately, the concept of the employment of artificial intelligence for IT operations (AIOps) — which […].
Tech Republic Security
JUNE 23, 2020
Bad actors have flooded the enterprise with coronavirus-related attacks, but professionals working from home have other worries, Unisys Security found.
CTOvision
JUNE 23, 2020
Huawei Technologies has launched a “virtual” artificial intelligence (AI) academy in Singapore offering 140 free online courses in AI, 5G, cloud computing, and big data. The Chinese tech giant says […].
Tech Republic Cloud
JUNE 23, 2020
87% of global IT decision makers agree the COVID-19 pandemic will push organizations to accelerate cloud migrations, according to LogicMonitor's Cloud 2025 new study.
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Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.
Information Week
JUNE 23, 2020
Here are six questions CIOs should ask themselves to assure that corporate governance and security are "up to the task" for remote work.
Anoop
JUNE 23, 2020
Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Let’s learn today, how to add new session hosts to the existing host pool. This post is applicable only for the Windows Virtual Desktop spring 2020 release (a.k.a WVD v2). The Spring 2020 update uses the Azure Resource Manager (ARM) Windows Virtual Desktop objects.
Tech Republic Security
JUNE 23, 2020
File sharing, remote work, and vulnerable employees are leaving company networks open to potential cyberattack
Anoop
JUNE 23, 2020
Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Are you facing a challenge in deciding how to control and manage the local administrator rights on the Intune managed Azure AD joined Windows 10 workstations? Then this blog post is probably for you. Prologue Providing local admin rights to end-users is always considered a security risk in the enterprise scenario – the risk of […].
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You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.
Kitaboo
JUNE 23, 2020
You have spent a lot of time and money finding and recruiting the best candidates for your company and definitely don’t want to stand the risk of losing them. A study by Deloitte shows that companies witness 22% of turnover within the first 45 days and around 4% of new hires quit after an unsatisfactory first day. Further, studies show that new recruits are more likely to stay with a company for over 3 years if Onboarding New Employees is done right.
Tech Republic Data Center
JUNE 23, 2020
Looking to develop and consume your own custom APIs? Strapi might be the tool for you. Learn how to quickly spin up this developer-centric CMS tool.
GeekWire
JUNE 23, 2020
Amazon CEO Jeff Bezos announcing the Climate Pledge in September 2019. (Amazon Photo). Amazon on Tuesday launched The Climate Pledge Fund , a new venture capital investment program that will funnel an initial $2 billion into startups building sustainable technologies across various industries such as transportation, food, manufacturing, and more. The fund is part of Amazon’s Climate Pledge announced by the tech giant last year as the company promised to become net carbon neutral by 2040.
The Verge
JUNE 23, 2020
iOS 14 is here , and it brings a bunch of big new features to Apple’s operating system — including a few that should look pretty familiar to Android users who have had similar functionality for some time. It’s the eternal cycle of software platforms: Google’s good ideas will almost always end up on iOS at some point, even as the next version of Android will, no doubt, crib some ideas from Apple.
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If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.
GeekWire
JUNE 23, 2020
Washington Gov. Jay Inslee speaking at a 2019 event in Seattle. (GeekWire Photo / Monica Nickelsburg). Washington state will require all residents to wear face coverings in public to slow the spread of COVID-19, Gov. Jay Inslee announced Tuesday. The mask mandate takes effect Friday and does not apply to children under the age of 5. Inslee is issuing stricter requirements for Yakima County, where the coronavirus is spreading rapidly and hospitals are at maximum capacity.
Gizmodo
JUNE 23, 2020
Japan’s Riken institute has ripped through prior records on computing speed, with its brand-new Fugaku supercomputer performing 2.8 times more calculations per second in a biannual speed ranking than the previous record holder, the IBM system at Oak Ridge National Laboratory. Read more.
GeekWire
JUNE 23, 2020
Satya Nadella says Microsoft “will use our balance sheet and engagement with suppliers and partners to extend the vision for societal change throughout our ecosystem.” (Geekwire Photo / Kevin Lisota). Over the next three years, Microsoft says it will double its number of Black-owned suppliers and spend an incremental $500 million with those companies; double its investment activity with Black-owned financial institutions, including a $100 million FDIC program; and establish a $50 mil
The Verge
JUNE 23, 2020
A Japanese supercomputer has taken the top spot in the biannual Top500 supercomputer speed ranking. Fugaku , a computer in Kobe co-developed by Riken and Fujitsu, makes use of Fujitsu’s 48-core A64FX system-on-chip. It’s the first time a computer based on ARM processors has topped the list. Fugaku turned in a Top500 HPL result of 415.5 petaflops, 2.8 times as fast as IBM’s Summit, the nearest competitor.
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“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.
TechSpot
JUNE 23, 2020
Japan’s system, Fugaku, which is installed in Kobe and developed by Fujitsu and the government-sponsored Riken institute, managed a High Performance Linpack (HPL) result of 415.5 petaflops. That makes it around 2.8 times faster than the now second-place Summit from IBM. The system also came first in the High-Performance Conjugate.
GeekWire
JUNE 23, 2020
Blue Origin employees test procedures for getting spacefliers into the New Shepard suborbital spaceship at the company’s launch facility in West Texas. (Blue Origin via YouTube). NASA says it’ll formulate a plan to assess the safety of suborbital spacecraft — such as Blue Origin’s New Shepard rocket ship or Virgin Galactic’s SpaceShipTwo rocket plane — so that astronauts, researchers and other space agency personnel can be cleared for takeoff.
Venture Beast
JUNE 23, 2020
It's the end of the line for the $149 standalone VR headset, which paved the way for Oculus Quest but didn't have enough reason to stick around. Read More.
Tech Republic Cloud
JUNE 23, 2020
HPE's new products take into account the current tight financial times with an emphasis on using existing infrastructure and limiting additional costs.
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Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.
Venture Beast
JUNE 23, 2020
Nylas, which provides email, calendar, and contact APIs for developers to build into their own apps, has raised $25 million in a series B round of funding. Read More.
GeekWire
JUNE 23, 2020
Rivian, a U.S. electric vehicle manufacturer, is producing 100,000 delivery vehicles for Amazon by 2030. Some 10,000 vehicles should be on the road by 2022. (Jordan Stead / Amazon Photo). Amazon has pledged to make its retail and cloud-computing operations “net carbon zero” by 2040, but its newly released 2019 sustainability report shows that greenhouse gas emissions rose over the previous year by 15%.
Venture Beast
JUNE 23, 2020
Epic Games doesn't want to pay Valve's rate to have access to Steam's audience, and it may not have to if Epic Games Store continues growing. Read More.
GeekWire
JUNE 23, 2020
(Wyze Photos). Wyze Labs will launch its first outdoor camera, meeting demand for its most-requested product since the Seattle company launched three years ago. The Wyze Cam Outdoor is the company’s first 100% wire-free and weather-resistant camera. The 1080p HD video device has yard-illuminating night vision, two-way audio, a built-in battery with 3-to-6 months of life with normal use, and an offline travel mode.
Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO
The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.
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