Computer Weekly

JULY 19, 2017

The insurance firm wants to become "digital by default" and its CIO explains the vital role DevOps and cloud play in its change programme

Devops 215

Devops Insurance Cloud 215

CTOvision

JULY 19, 2017

Taking place in New York, Newsweek’s second edition of Artificial Intelligence and Data Science in Capital Markets promises two days of exploration into cutting edge tools and processes being used in today’s data driven financial world. Following on from a successful event in March, where participants were provided with a clear view of what these […].

Artificial Intelligence 152

Artificial Intelligence Data Financial Tools 152

Computer Weekly

JULY 19, 2017

Attitudes to cyber security have changed in the boardroom and among staff in the wake of the recent WannaCry attack, two surveys have revealed

Survey 193

Survey Security 193

Data Center Knowledge

JULY 19, 2017

Surge in ethereum market may provide short-term revenue boost; miners use the powerful processors to unlock digital value Read More.

Hardware 189

Hardware 189

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Applications

Computer Weekly

JULY 19, 2017

Customer relationship management software may be targeted at businesses, but the healthcare and higher education industries have redefined it to gain better insight into their users

Healthcare 168

Healthcare Education Software Software 168

IT Toolbox

JULY 19, 2017

DIY home security systems are all the rage at the moment and everyone seems to be jumping on the bandwagon. Recent advances in technology have made it possible for virtually anyone to enjoy professional home security with minimal installation costs. However, DIY home security systems are still far from perfect and have their fair share of drawbacks.

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System Security Virtualization 154

IT Toolbox

JULY 19, 2017

Once you realize the value that a customer relationship management (CRM) solution can bring to your business, you need to make some decisions—among them, whether you’re going to host it on premises or in the cloud. Both deployment options have their benefits and drawbacks; the goal here is to help you identify which applies to your business so that you can make the best decision.

Cloud 153

Cloud 153

Computer Weekly

JULY 19, 2017

Traditional professions will be the next to see significant change – and competition – as digital technology introduces new ways of working

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IT Toolbox

JULY 19, 2017

The promise of big data customer relationship management (CRM) is a 360-degree view of prospects and customers, opening the door to strategic insights that let sales flow seamlessly, with high customer retention rates. The problem with big data, however, is its volume.

Big Data 145

Big Data Data 145

Data Center Knowledge

JULY 19, 2017

While this report focuses on major internet trends, there are several technologies like AI, machine learning, analytics and IoT that are expected to be big game changers in the future of ITSM. Read More.

Trends 137

Trends Internet Report Industry 137

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Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

Open Source

IT Toolbox

JULY 19, 2017

Pay-per-click (PPC) advertising on social media platforms is a great way to get customers started in the sales funnel. Because social media are so rich in demographic information, you can really target the audience you’re going after. The statistics are there to prove the effectiveness of PPC advertising, as well.

Advertising 133

Advertising Social Media Data 133

Data Center Knowledge

JULY 19, 2017

Public clouds will see the strongest growth, according to Synergy Research Read More.

Cloud 195

Cloud Research 195

IT Toolbox

JULY 19, 2017

Using just one lead generation channel is like putting all your eggs in one basket. Using a variety of channels is a much better idea. An integrated multi-channel lead generation strategy helps you connect with more clients, move prospects through the conversion funnel and expand sales. Plus, you'll be less likely to fail if one lead generation channel doesn't work out.

Strategy 133

Strategy 133

Computer Weekly

JULY 19, 2017

Leak of child adoption information by Newcastle City Council resulted from accidental email attachment by employee

Security 161

Security Data 161

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You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

Project Management

IT Toolbox

JULY 19, 2017

When deciding between on-premises and cloud-based enterprise resource planning (ERP) system, the choice isn’t always clear. Even when listing the pros and cons of the two installation options, many discover that there are just as many similarities as there are differences.

Cloud 124

Cloud Resources Enterprise Enterprise 124

The Accidental Successful CIO

JULY 19, 2017

There are many choices, which device should a CIO choose? Image Credit: thrivingmom. You know, it really was not all that long ago that when we got ready for work we just grabbed our lunch and headed out the door. We knew that when we got to work our desktop computer would be sitting there ready for us to start to use it. Over time things have changed.

Mobile 124

Mobile Windows Software Software 124

IT Toolbox

JULY 19, 2017

There’s a lot of excitement and hype surrounding 5G, the next-generation wireless broadband infrastructure that could provide far faster speeds and broader coverage than its predecessors. Some industry observers have even speculated that 5G could give rise to a whole host of new technologies after its expected launch in 2020.

Wireless 124

Wireless Industry 124

Computer Weekly

JULY 19, 2017

Apple is set to hear at the end of this month whether its much-delayed Irish datacentre build can go ahead.

Apple 163

Apple 163

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If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

Open Source

IT Toolbox

JULY 19, 2017

Your customer success team may prove to have a profound influence over your customer relationship management (CRM) process because their work spans marketing, sales, professional services, and support. Here are five ways your customer success team will improve your CRM platform. 1. They Use Your CRM Application for Renewal Tracking.

Applications 124

Applications 124

Computer Weekly

JULY 19, 2017

Tearfund saves £950,000 by deploying Hypergrid hyper-converged in place of HP servers and SAN, cutting costs on space, power, staff and hardware, and avoiding VMware

HP 124

HP Vmware Hardware 124

IT Toolbox

JULY 19, 2017

New Gen Access Point Delivers 802.11 ac Wave to Your Hotel Room. Travelers today expect more from their hotel accommodations than cable TV and a heated pool; they want fast, reliable Wi-Fi to run the laptops and smart phones that have become an essential part of our personal and business lives.

Hotels 113

Hotels Tools Travel 113

Computer Weekly

JULY 19, 2017

The London Stock Exchange is testing out IBM's blockchain technology in a platform to help SME operations become more transparent

IBM 139

IBM 139

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“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

Case Study

IT Toolbox

JULY 19, 2017

Over the past few posts , I’ve addressed the topic of conversational interfaces as another way to understand what developments in AI – Artificial Intelligence – are bringing to the collaboration space.

Artificial Intelligence 113

Artificial Intelligence Development 113

Computer Weekly

JULY 19, 2017

Small business owners in Bristol will now be able to take advantage of ultrafast broadband connectivity using the local council’s fibre backhaul network

Network 123

Network Small Business 123

IT Toolbox

JULY 19, 2017

Email, organic search and social media are the three most lucrative B2B lead-generation channels right now, according to a recent study.

B2B 124

B2B Study Media Social 124

Computer Weekly

JULY 19, 2017

Watchdog says no Whitehall IT programmes received its highest 'red' rating this year - but others still need attention

Government 143

Government 143

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Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

Tech Republic Security

JULY 19, 2017

Leon Kuperman, CTO of CUJO IoT Security, why your small business and home office needs a firewall, and why your ISP can't protect you from bad IPs, phishing links, and sites loaded with malware.

Firewall 122

Firewall Small Business Malware CTO 122

Computer Weekly

JULY 19, 2017

Supplier adds SaaS elements to hybrid cloud service and aims to recruit 1,000 staff in Emea to accelerate cloud business

Cloud 137

Cloud Oracle 137

IT Toolbox

JULY 19, 2017

Converting leads into sales is a central part the sales process. However it’s not as simple to track as it first appears. But track it you must, since the conversion rates are a major component of scientific sales. Conversion rates tell you how well you are doing and show you weaknesses in the sales process. You need that information to fine tune your selling.

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Computer Weekly

JULY 19, 2017

Supplier adds SaaS elements to hybrid cloud service and aims to recruit 1,000 staff in Emea to accelerate cloud business

Cloud 130

Cloud Oracle 130

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.