Tue.Jun 26, 2018

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Retailers Still Struggle To Differentiate Through Customer Experience

Forrester IT

The barrier has never been lower for retail shoppers to compare offerings and try new companies. Superior customer experience (CX) helps foster loyalty and, at the end of the day, CX leaders grow revenue faster than CX laggards. However, we found that most retailers continue to struggle at delivering great experiences to their customers. Forrester […].

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AI Fights Fraud Better Than Humans

CTOvision

The following are some of the AI topics we are following: Is There a Smarter Path to Artificial Intelligence? Some Experts Hope So The never-ending debate about AI continues unabated as new technologies using AI are being developed. For the past five years, the hottest thing in artificial intelligence has been a branch known as deep [.].

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Your 2018 Guide To Cyberinsurance Is Here!

Forrester IT

Forrester’s 2018 Guide To Cyber Insurance Today, no one is 100% secure – believing otherwise is hubris of Icarian proportions. This reality is a core reason why more organizations are turning to cyber insurance. Because without it in some form (whether it’s a purchased policy or their own allocated cash reserves), they have no safety […].

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End User Experience of Windows 10 Co-Management

Anoop

In this post, I will cover the Windows 10 Co-Management end user experience. I have a series of posts in Windows 10 co-management topic, and this is the last post on that series. Microsoft is still performing design changes in co-management topics, and this is expected to get more and more interesting in later versions […]. The post End User Experience of Windows 10 Co-Management appeared first on SCCM Intune Real World Enterprise Experience Blog by Anoop C Nair.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Let’s Talk Omnichannel Content At OmnichannelX

Forrester IT

Sometimes you hit a nerve as an analyst. Sometimes everyone you talk to about an issue says “Hey, that’s exactly what we’re focusing on right now! It’s a big deal for us, yeah, right now!” Nick Barber and I had that experience over the last several months. The issue: How far along are you on […].

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Not Knowing These 5 IT Trends of 2018 Can Hurt Your Business’ Success

Galido

Information Technology Blog - - Not Knowing These 5 IT Trends of 2018 Can Hurt Your Business’ Success - Information Technology Blog. Technology has transformed the world, particularly industries and businesses. It has led to a revolution that has changed the business landscape and allowed for more efficiency. Every business that aspires to succeed should invest in the latest IT trends as failure might affect the business.

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Why Small Businesses Need a Website?

Galido

Information Technology Blog - - Why Small Businesses Need a Website? - Information Technology Blog. If you have a business and don’t have a website, you are losing out on great opportunities for your business. With the advance in technology more and more people are exposed to internet. Gradually they are learning to utilize the Internet for their daily requirements.

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The Digital “Flavors” of Innovation

Future of CIO

Digital innovation has a broader spectrum and the hybrid nature. Innovation comes in the variety of flavors and there are many opportunities in an enterprise to do so. The companies who get the most from innovation effort have the right ambition, good leadership, and culture. The purpose of categorization and differentiation is not about separating and siloing these management disciplines but how to best link them together - across focusing on core activities to manage a healthy innovation portf

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What You Should NOT Do As Part of Your Marketing Strategy

Galido

Information Technology Blog - - What You Should NOT Do As Part of Your Marketing Strategy - Information Technology Blog. Marketing is on the mind of every business owner. It can be expensive and time consuming but if done right, it will generate the right interest in your business, which will bring more customers and with them more money. Unfortunately, marketing can also be done wrong and cause your resources to go down the drain.

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CIO Leadership Live with Douglas Blackwell, CIO at Horizon Blue Cross Blue Shield of New Jersey | Ep 12

ComputerWorld IT Management

In this episode, host Maryfran Johnson talks with Douglas Blackwell, senior vice president and CIO at Horizon Blue Cross Blue Shield of New Jersey, about digital transformation in the healthcare industry, including voice enablement and cutting-edge digital tools.

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Marketing You Can Do From Your Laptop

Galido

Information Technology Blog - - Marketing You Can Do From Your Laptop - Information Technology Blog. Marketing is a complex world of content production, demographic targeting, and strategy that on the surface takes a great deal of time, money and expertise to perfect. While it’s certainly the case that enlisting the help of the experts is the only guaranteed way to formulate an effective marketing campaign with a sound strategy and a clear and measurable goal, some smaller forms of marketing can

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m-Power’s June Update Released

mrc's Cup of Joe Blog

Summary: m-Power’s June 2018 Release Candidate is now available. It includes features like new Bootstrap templates, a form designer, historical auditing features, and much more. Check out this video for a full recap. m-Power’s latest release candidate is now live, and contains a wide variety of new features. We recently held a webinar to go through and explain the enhancements found in the June 2018 m-Power release candidate.

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How To Raise Funds For A Small Business Idea

Galido

Information Technology Blog - - How To Raise Funds For A Small Business Idea - Information Technology Blog. Got a great business idea but no money to get the ball rolling? This is a hugely common problem for aspiring entrepreneurs, but there are a few great ways to raise money so that you can get the company off the ground. Starting up and running a small business is no easy feat, and you will certainly need a lot more than a good idea and the capital.

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How to Encourage Customer Loyalty

Galido

Information Technology Blog - - How to Encourage Customer Loyalty - Information Technology Blog. If you are going to achieve longevity in the competitive world of business, it is essential that you encourage customer loyalty. Instead of seeing you like a large corporation that they have no ties to, your clients should have a h3 incentive for repeat business.

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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.