Forrester IT

APRIL 21, 2020

Before we drown in dashboard dystopia, let’s swing the pendulum back to create meaningful metrics and measurement that will move your business forward and at the same time drive the outcomes that your customers want. At Forrester’s Customer Experience North America virtual event on June 16–18, we have an entire track dedicated to meaningful measurement where we’ll explore how both CX professionals and marketers can up their measurement game across six dimensions.

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Virtualization 381

CTOvision

APRIL 21, 2020

Read how artificial intelligence can be used to better understand your clients and competition on Business Matters : One of the latest steps within this digital transformation has been the implementation of artificial intelligence within eCommerce. Globally, recent studies have revealed that 37% of companies have implemented some form of artificial intelligence during 2019 – […].

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Forrester IT

APRIL 21, 2020

While some regions around the globe have begun to relax their shelter-in-place restrictions, many brands are still trying to nail down a coherent customer service approach that incorporates a huge helping of a work-at-home workforce. As teased in my last blog, Forrester has been doing research designed to help brands ensure that their customers’ needs […].

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Research 322

CTOvision

APRIL 21, 2020

Read Nathan Klarer propose a three-pronged structure for managing Artificial Intelligence R&D during a downturn on Forbes : In a twist that would make iconic American short story writer O. Henry proud, many companies have gone from projecting their best financial years to one of their most difficult. Plans have been thrown out. War rooms […].

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Artificial Intelligence How To Financial Company 239

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Applications

Forrester IT

APRIL 21, 2020

In a poignant sign of the times, our upcoming CX Sydney 2020 forum is going virtual. And another sign of the times? In these moments of great distress, cyber criminals are ramping up their efforts. For example, the amount of fake COVID19 related email scams has increased by 600% in the month of March. At […].

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Virtualization Examples 302

CTOvision

APRIL 21, 2020

Google today announced TensorFlow Lite Model Maker, a tool that adapts state-of-the-art machine learning models to custom data sets using a technique known as transfer learning. It wraps machine learning concepts with an API that enables developers to train models in Google’s TensorFlow AI framework with only a few lines of code, and to deploy […].

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Training Google Tools Development 237

CTOvision

APRIL 21, 2020

Read why Matt Asay says that checking the bias in the artificial intelligence is a job for humans on Info World : One of the primary problems with artificial intelligence (AI) is the “artificial” part. The other is the “intelligence.” While we like to pretend that we’re setting robotic intelligences free from our human biases […].

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Artificial Intelligence 237

Forrester IT

APRIL 21, 2020

DMARC’s Antiphishing Benefits Are More Important Than Ever Many of us have (at least temporarily) joined the remote workforce. Apart from learning how to be productive in a very new, improvised home office, people are also adjusting to the security risks that their new workspace presents. Cybercriminals are taking full advantage of this and launching […].

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CTOvision

APRIL 21, 2020

Read Mitul Makadia explain how artificial intelligence can be used for optimum logistical efficiency on IT Pro Portal : With growing complexity and interconnectivity in the supply chain industry, technology like artificial intelligence and machine learning has become central to logistics management. Firms across the globe are increasingly implementing AI to streamline and optimise the […].

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Forrester IT

APRIL 21, 2020

The COVID-19 pandemic is straining economies and individuals alike. Companies must take advantage of this opportunity to think creatively about how they operate. Forrester looked at how more than 20 companies changed their policies and procedures in response to COVID-19. Three key themes emerged as firms: Reduced sources of stress: Financial service firms, including Bank […].

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Company Banking Financial Policies 265

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Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

Open Source

Network World

APRIL 21, 2020

Zoom, Microsoft Teams, Google Duo, Cisco Webex, FaceTime, Jitsi, Signal and WhatsApp. What does their encryption look like? What are the trade-offs?

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Video Security Google Microsoft 201

Forrester IT

APRIL 21, 2020

Digital payments must deliver value to customers and every participating stakeholder. You need to understand who and where your customers are, what they need from payments, and how to win, serve, and retain them. Your also need to bring value to partners, including merchants, within your payment ecosystem, as they are also key to your success.

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How To Banking Financial 254

Information Week

APRIL 21, 2020

When the crisis began, there was a scramble to move workers home. Now CFOs are considering making those positions permanently remote to help with cutting efforts.

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Forrester IT

APRIL 21, 2020

In the most difficult times lie the greatest opportunities. For startups, the coronavirus crisis looks like an existential risk. And it is no doubt a short-term disaster for many. Over the medium and longer term, however, the stronger startup companies will benefit.

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Company 254

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You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

Project Management

Anoop

APRIL 21, 2020

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. In this article, we are going to discuss how to Use Applocker to Manage Chrome & Firefox in Windows from Intune. Series of Posts – 1. Use OMA-URIs to Manage Chrome Firefox in Windows with Intune – Part (1/3) 2. Use WDAG to Manage Chrome Firefox in Windows with Intune – Part (2/3) My name Saurabh […].

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Windows How To 161

Forrester IT

APRIL 21, 2020

Last week, the International Monetary Fund (IMF) issued its April World Economic Outlook report. The headline was that the world’s real GDP would fall by 3% in 2020, which is a much steeper drop than in the 2008–2009 recession. For the purpose of projecting the tech market outlook, the more important numbers are real GDP […].

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Report 212

Tech Republic Security

APRIL 21, 2020

Many small- and mid-sized business owners say they lack of the time or resources to effectively battle ransomware, according to a survey from security provider Infrascale.

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Survey Resources Security 150

Forrester IT

APRIL 21, 2020

On Thursday, April 16, payments firm Stripe announced that it had raised $600 million in fresh funding. The funding comes on top of a $250 million round in September 2019 and values the fintech at an eye-watering $36 billion. The economy may be contracting as a result of the COVID-19 downturn, but investors are certainly […].

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Banking Financial Mobile 212

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“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

Case Study

Tech Republic Security

APRIL 21, 2020

Designed to mimic legitimate users, these bots allow attackers to mine data, brute force login credentials, and harvest personal information, according to Imperva.

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Data 155

Tech Republic Data Center

APRIL 21, 2020

Information stored in data centers but never used is expected to hurt the planet, wasting an enormous amount of energy, Veritas found.

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Data Center Data Energy 150

Tech Republic Security

APRIL 21, 2020

Fears over data leaks from remote workers are not only founded, they're much worse than anticipated, said the International Association of IT Asset Managers.

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Data 141

Tech Republic Cloud

APRIL 21, 2020

The hospitality industry is in dire straits due to the coronavirus lockdown. Rather than waiting idly on the sidelines, some companies are using this time to retool.

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Hotels Industry Company 122

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Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

Tech Republic Security

APRIL 21, 2020

As more governments consider the use of contact tracing apps to prevent the spread of coronavirus, researchers say privacy will have to be at the forefront of efforts in order for civilians to use it.

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Government Research 123

Tech Republic Data Center

APRIL 21, 2020

Learn how to install Gradle on a data center Linux server for project build automation and delivery.

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Linux How To Data Center Tools 140

Tech Republic Security

APRIL 21, 2020

Discovering how not to treat all vulnerabilities as equal is a key strategy in patch management, says risk-based vulnerability firm Kenna Security.

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Security Strategy 115

Galido

APRIL 21, 2020

Information Technology Blog - - Can Cell Phones Stop a Pandemic? - Information Technology Blog. In the changing world of the COVID-19 pandemic, digital surveillance is being examined as a means to stop the spread of the virus. Although the benefits of using smartphone location data and other personal locations to track coronavirus outbreaks and ensure populations remain in quarantine, it can also be used by states to leverage greater control over their citizens.

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Social Data Media Google 94

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.

Tech Republic Cloud

APRIL 21, 2020

The multicloud network fabric helps facilitate application use across the enterprise and improve customer experience.

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WAN Google Cloud Applications 116

Network World

APRIL 21, 2020

Deploying independent endpoint or network security separately is coming to a rapid – and much-needed -- end. If you want to stay secure longer-term, focus on unifying your security products now.

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Security Enterprise Enterprise Network 82

Flexagon

APRIL 21, 2020

The following is a brief summary of the information covered in the webinar: DevOps and CI/CD On-Prem vs the Cloud, which can be accessed here. On-Prem or the Cloud? The answer: Yes! Both! All of the above! At Flexagon, we like to think of it as solve problems where you are today, improve your processes. The post Webinar Review: DevOps and CI/CD On-Prem vs the Cloud appeared first on Flexagon.

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Devops Cloud Oracle Applications 78

Tech Republic Security

APRIL 21, 2020

A survey of 100 security professionals found that traditional defenses are prone to failure.

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Budget Security Tools Survey 108

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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

Applications